• BannerBuzz Canada

BannerBuzz Canada

Ratings On Other Platforms

Trustpilot
3.4 / 5
Better Business Bureau
1.5 / 5
Corporate Values

Overview

BannerBuzz Canada has a rating of 4.24 stars from 264 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Canada most frequently mention customer service, good quality, and quick delivery. BannerBuzz Canada ranks 8th among Banners sites.

  • Service
    77
  • Value
    42
  • Shipping
    42
  • Quality
    225

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 73.4%
Positive
69
Neutral
7
Negative
18

Instant Feedback

2,278 reviews

9
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Still no stands, and yet more fobbing off and lack of care from customer service when I call.
How would you rate BannerBuzz Canada?
Top Positive Review

“So far so good..”

Melanie W.
3/9/24

So far so good. Two things: Downloadable templates or die-lines would be very helpful. I wish we could preview the designs first.

Top Critical Review

“Poor quality and customer service”

Truro Brewing C.
1/19/24

I ordered tin signs with my business logo and the colour on the logo was printed fluorescent yellow instead of gold. Our logo was also printed vertically instead of horizontally which is incorrect and wasn't clear on the art proof I was sent. I tried to return the signs but was unable to according to their customer service rep. Very disappointed in the quality of the items and annoyed that I am now stuck with a product I can't use.

Reviews (264)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (103)
Thumbnail of user mikef2018
1 review
0 helpful votes
February 29th, 2024

The prices are reasonable, and the products and service are excellent. I've always been impressed with the quality of the items offered, and the staff is friendly and attentive. Overall, I highly recommend for a great experience.

Jacob
Bagel Frena

Thumbnail of user thomask2356
1 review
0 helpful votes
February 12th, 2024
Verified purchase

Fast Communication from design team. Super quick discount shipping. Not all products receive website discounts. (I was ordering smallest banner so its understandable).

Reason I chose this business:

Great price, fast.

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user eveb71
2 reviews
0 helpful votes
April 1st, 2023
Verified purchase

Though the site reached out with concerns that the resolution of the image wasn't high enough, the design on the flag turned out perfectly and I have a very happy kid now!

Reason I chose this business:

Best deal for getting custom-made flags in Canada

Service
Quality
Thumbnail of user gracev329
1 review
0 helpful votes
February 22nd, 2024
Verified purchase
• Updated review

Easy order process... helpful staff when submitting Club Logo... seamless from order to delivery!... Will 100% use again!

Reason I chose this business:

Cost and turnaround time...

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Hey Grace! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Easy steps...
February 7th, 2024
Verified site experience
• Previous review

Easy steps... waiting for a proof..

Thumbnail of user ede339
1 review
0 helpful votes
February 15th, 2024
Verified purchase
• Updated review

Everything went great. The ordering, the delivered product. Very happy so far. Thank you

Reason I chose this business:

Word of mouth

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Hey Ed! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

So far so good..
February 23rd, 2024
Verified site experience
• Previous review

So far so good. I will wait to see finished product. Tks

Reason I chose this business:

Word of mouth

* BannerBuzz Canada attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user regw23
1 review
0 helpful votes
February 25th, 2024
Verified purchase

Easy to customize and a great price to boot. Hopefully the finished product lives up to my expectations.

Reason I chose this business:

Ease of use and price

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Thank you, Reg, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Thumbnail of user deniseb2142
1 review
0 helpful votes
April 5th, 2024
Verified purchase

Great company! Very happy with Banner Buzz! Everything went very smoothly, just a slight delay in delivery at customs - nothing more.

Reason I chose this business:

Good past service

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Thank you, Denise, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Thumbnail of user frdrickt
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Great Product, fair price ansd customer service is super efficient

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Hey Frederick! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user heatherg1324
1 review
0 helpful votes
April 12th, 2024
Verified purchase

This is my second order! The first one was amazing so I'm back again!

Reason I chose this business:

See question 1

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Hey Heather! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user brianh3143
1 review
0 helpful votes
June 18th, 2023
Verified purchase

Great so far, but I received my 20% discount by text after I had already placed my order

Quality
Thumbnail of user trurobrewco
1 review
0 helpful votes
January 19th, 2024

I ordered tin signs with my business logo and the colour on the logo was printed fluorescent yellow instead of gold. Our logo was also printed vertically instead of horizontally which is incorrect and wasn't clear on the art proof I was sent. I tried to return the signs but was unable to according to their customer service rep. Very disappointed in the quality of the items and annoyed that I am now stuck with a product I can't use.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Canada Rep

Dear Jana,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced.

Our custom printing process is designed to provide customers like you with the flexibility to choose their preferred size and upload their artwork. We understand that you approved a proof indicating a blank space at the top and bottom due to the chosen size, and we proceeded with the printing accordingly.

Upon reviewing your concerns about the color, we acknowledge that you were expecting a gold hue that may not have been accurately reflected in the final product. We assure you that we printed the artwork exactly as provided, striving to achieve the best possible result.

In light of your recent update, our team is actively seeking more information about the product you received. This additional insight will enable us to address your concerns more effectively and find a satisfactory resolution. We kindly request that you respond at your earliest convenience to assist us in better understanding the specific issues you encountered.

Once again, we apologize for any frustration this may have caused, and we appreciate your patience as we work towards a resolution. If you have any further questions or concerns, please do not hesitate to reach out.

Thank you for your understanding.

Best regards,

Thumbnail of user rjc32
1 review
0 helpful votes
May 19th, 2023
Verified purchase

Easy to use design template. I hope they can deliver on time (they did with day to spare)

Reason I chose this business:

Pop up from Google search

Quality
Thumbnail of user laurentd26
1 review
0 helpful votes
December 16th, 2020
Verified purchase
• Updated review

Seems easy if they send me info to get proof and proper cards

Reason I chose this business:

Ease and Pricing

Value
Shipping
Quality
Seems easy if they send me info to get proof and proper...
November 30th, 2020
Verified site experience
• Previous review

Seems easy if they send me info to get proof and proper cards

Thumbnail of user christinak435
2 reviews
0 helpful votes
March 26th, 2022
Verified purchase

Got all the help I needed and a discount in the end! I love how sturdy the flag is so it won't tear in a wind storm

Reason I chose this business:

Because it’s Canadian

Service
Thumbnail of user brendab2582
1 review
0 helpful votes
July 13th, 2023
Verified purchase

So far to good...just ordered and can't wait to see the products…so the banners have now arrived, right on schedule. They look like great quality, nice vivid colours and professionally done.

Reason I chose this business:

Well the ad kept appearing at the top of the google search. The website seemed user friendly. Hope the products arrive in a timely manner. :)

Service
Quality
Thumbnail of user sheilah32
2 reviews
6 helpful votes
October 3rd, 2020
Verified purchase
• Updated review

My poster looks wonderful on the wall

Value
Shipping
Quality
I hope my poster is as great at your website
September 18th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Searching for proper size

Thumbnail of user lindsays313
1 review
0 helpful votes
October 7th, 2020
Verified purchase
• Updated review

Easy, reasonably priced!

Reason I chose this business:

Canadian option and unique options

Value
Shipping
Quality
Easy, reasonably priced!
September 20th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Canadian option and unique options

Thumbnail of user jasons3599
1 review
0 helpful votes
December 6th, 2023

Absolute garbage company to work with. On more than one occasion (thought I'd give them a second chance) they have messed up my order. This time, they printed the front of a folded business card upside down. They say it's my fault as I proofed it. What I saw was the same proof from my previous order which was fine. I just re-ordered and made one small change and a font change. I moved one line from the top to the bottom of the card. Get with the program BannerBuzz. I know thousands of business people to whom I will share this experience. See both samples in the photo...same style, same direction, yet the top one, came to me printed upside DOWN! It is not rocket science folks, or is it for this company!

Tip for consumers:
They are quick to jump on the "we sent you a proof". YES YOU DID, AND IT LOOKED EXACTLY LIKE MY LAST ORDER, WHICH CAME IN JUST FINE!

Products used:
folded business cards

* BannerBuzz Canada attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaeld3145
1 review
0 helpful votes
December 10th, 2020
Verified purchase
• Updated review

Easy to use.

Value
Shipping
Quality
Easy to use
November 25th, 2020
Verified site experience
• Previous review
Thumbnail of user jeffs1438
1 review
0 helpful votes
December 24th, 2020
Verified purchase
• Updated review

Super slick design and ordering process

Reason I chose this business:

Google search and Canadian delivery

Reason I chose this product:

Ease of use of site and ordering process

Value
Shipping
Quality
Super slick design and ordering process
December 9th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Google search and Canadian delivery

Thumbnail of user maryr2238
1 review
0 helpful votes
August 22nd, 2021
Verified purchase
• Updated review

Quick and easy. Will be back for additional signage.

Reason I chose this business:

You sign making tool allowed me to make a custom sign, quickly and easily online.

Reason I chose this product:

Couldn't find what I required as ready made signage, so needed to make my own.

Quality
Quick and easy
August 7th, 2021
Verified site experience
• Previous review

Quick and easy. Will be back for additional signage.

Reason I chose this business:

You sign making tool allowed my to make a custom sign, quickly and easily online.

Thumbnail of user yogs1
1 review
0 helpful votes
February 4th, 2021
Verified purchase
• Updated review

It took little time but workout very good.

Reason I chose this business:

Being a Canadaian it easy to do business with fellow country men.

Reason I chose this product:

I wanted to use it for my car

Service
Value
Shipping
Quality
It took little time but workout very good
January 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Searching the web

Thumbnail of user richardy272
1 review
0 helpful votes
February 17th, 2021
Verified purchase
• Updated review

So far the ordering process was easy

Reason I chose this business:

Needed added structure for distancing that can be mobile

Reason I chose this product:

Keep our cashiers safer.

Value
Shipping
Quality
So far the ordering process was easy
February 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Needed added structure for distancing that can be mobile

Thumbnail of user sherriem79
1 review
0 helpful votes
February 18th, 2021
Verified purchase
• Updated review

They look great, accurate color!

Service
Value
Shipping
Quality
Not impressed with the notepads
March 5th, 2021
Verified site experience
• Previous review

Not impressed with the notepads. The glue along the top was messy and hard, and difficult to pull the pages off. The pages ripped at the top when tearing off. Not very professional.

Thumbnail of user cherylm1091
1 review
0 helpful votes
July 21st, 2021
Verified purchase
• Updated review

Easy to order and great communication throughout the process.

Reason I chose this business:

I wanted to place an order for a smaller version of a table banner that I had placed previously.

Reason I chose this product:

Repeat purchase based on the positive first experience.

Quality
Website easy to navigate and placing an order was smooth
July 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I wanted to place an order for a smaller version of a table banner that I had placed previously.

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From the business

Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl &#9658 $0.99/SF &#9658 FREE Shipping &#9658 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.

Company Representative

Thumbnail of user nishants25
Banner B.
Typically responds within 2 days

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