• Bankrate

Overview

Bankrate has a rating of 3.5 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Bankrate ranks 21st among Mortgages sites.

  • Service
    6
  • Value
    5
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate Bankrate?
Top Positive Review

“Bankrate is the best I know of.”

Daniel L.
6/23/22

My grandmother invested all of her retirement money according and following to Bank rates guidelines and now her money is so secure and safe that she can't even get it! It's currently so safe that when she looks at her account she can't even see it! Bank rate will keep your money so safe and it will keep it that way until you die. After you die it will then transfer your money to your spending account in heaven where you will live the remainder of eternity blowing your money on Virgin prostitutes and grade a 100% pure prayer powder! Grandma even bought me a Rolex and mailed it to me from heaven! Thank you bank rate! You made my grandma's death amazing.

Top Critical Review

“KEYBANK HOLDS FUNDS OF DECEASED FATHER”

Patricia S.
7/3/23

The unacceptable time frame it takes to release my funds, despite the absence of any fraudulent activity, is causing significant frustration and hardship. I have complied with all the necessary verification processes and provided the requested documentation to confirm the transaction's legitimacy. However, the extended delay in releasing my funds creates unnecessary financial strain and impedes my ability to meet essential obligations for my mother and her expenses. I would like you to prioritize this matter and expedite the release of my funds without further delay. You must recognize the impact this prolonged wait has on my financial well-being and take immediate action to rectify the situation. I must consider alternative measures to resolve this matter, including reporting this issue to relevant regulatory authorities. I hope for a swift and satisfactory resolution to restore my confidence in your institution's commitment to providing efficient and customer-oriented service. The bank's lack of assistance has caused immense distress, leading to physical illness. Despite reaching out for help with urgent financial matters, their response has been nothing short of abysmal. Failure to address specific concerns and unhelpful representatives have only compounded the problem. The sheer frustration and stress caused by their incompetence have taken a toll on both my mother's and my physical well-being. It is truly disheartening when a trusted institution fails to provide the support and resolution customers desperately need, leaving them feeling helpless and even physically unwell.

Reviews (38)

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About the business

Use Bankrate.com's free tools, expert analysis, and award-winning content to make smarter financial decisions. Explore personal finance topics including credit cards, investments, identity protection, autos, retirement, credit reports, and so much more.

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