Bank of America

Generally good experience. Multiple services and good perks for premium members. Some services can be cumbersome and slow like mortgage products.

I've been using Bank of America for quite a while and it is pretty good, everything works as intended, customer service is always helpful and there have been no issues with money disappearing.

Had account where stopped payment fees we're not applicable. I stopped payment on check and they charged me $90. They admitted their mistake and won't rectify it

The recent site update makes logging into my account a lot easier and quicker. However I still feel like they should have have an option to keep the old login style or switch to the new one.

Once logged into the site, everything is well organized and you are able to access many of their tools to help you save, budget, and manage your money.

We have never had a issue!

I like this app. It's very easy to use and I haven't had any problems with it. I only use it to quickly transfer money between my accounts and other people's accounts that I'm linked to, but it's also a nice way to see how much money you have or to see debits and credits that have hit your account.

I love their customer reps. Always helpful and caring. I had an issue with my card and they were so helpful and kept calling for follow up long after my issue had been sorted out. I recommend it highly

I have to wait about 10 minutes, answer 100 questions, then verify everything all over again when they finally do answer. Then they proceed to ask me questions they already know the answer to that wastes even more of my time and really makes me angry. Other than that they seem like an ok bank, and are very conveniently located all over my city. Real stingy about who they lend to though. They don't mind playing with your money and making money off of it while you're not using it. But when time comes for you to need some, expect them to run you through flaming 100 hoops, then tell you no, unless you have lots of money, then they'll give you some. This is not a bank for poor struggling folks like me. Poor people would be much better served by joining a Credit Union like I was wisely advised to by a close friend. They gave me $1,000 line of credit like it was nothing!

I tried to their house loans financing and they are easy to work with. They give proper assistance and made the transaction easier for me. What I want from them is that they are systematize and their customer service is exeptional. I am happy to give them this sincere review..

This app allows me to do almost everything I need to do while banking. While you can' t deposit checks via yet, maybe that will come sometime soon

Surprisingly good online offerings. Basically everything works.

I like this bank. I've had two other banks before and now I keep my accounts with just BOA. I recommend that you must be responsible and get well informed about your accounts. Check them online frequently, set up your balance and other options alerts to you phone, and you will be more than ok. If you don't like fees, don't transfer from your savings more than the estimated, link your accounts to avoid overdraft fees... just be well-prepared and communicate with your bank even if you are traveling. Easy...

I have never had a bad experience with BOA. I like how their banks and ATMs are ubiquitous (at least where I live in the Bay Area). Whenever I have gone in to speak to a representative they have always been very nice!

I have not been a big fan of BOA and kept meaning to close my account. I have had a CC with them for the longest time and I can't remember why (some promotional thing I guess). They never did me any wrong, but I thought they were on the high side interest wise and a little too eager to attach late fees. Also, I always had a hell of a time getting logged into their website (had to have this id, that passcode, this site key).

After I paid it off I decided it wasn't doing me any harm. I also looked at the rates and fees and felt that my fears of being overcharged were exaggerated. A few months later BOA calls me up and tells me my World Points were about to expire and I needed to purchase something.

No way! I said I wanted to cash them out. No problem, she said, and sent me 2 $250 checks. That was cool.

Their CC also has Shop Safe feature. If you are shopping online and want to purchase something that requires a CC, you can sign into bankofamerica.com and click-on Shop Safe. Enter the spending limit you want to impose on your purchase and how many months you want the purchase to be valid for and then click: Generate Number.

BOA will generate a new CC number & Security Code (temporary) for you to use at that merchant. This number is tied to your real number, but is only good at that merchant, for that amount, and expires in X amount of months.

The Shop Safe feature and their secure website it why I gave it 3 stars.