Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 27th among Electronics sites.
I found the website, searched for what I wanted, found it, price was reasonable, so I bought it. Nice and simple.
I found the website, searched for what I wanted, found it, price was reasonable, so I bought it. Nice and simple.
Delivery was promised before Xmas but didn't happen
Il prodotto è arrivato nei tempi previsti, non funziona perfettamente ogni tanto spunta la scritta errore e lo devo spegnere e riaccendere. La lettura è lenta e non immediata.
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
We take the security of your personal information very seriously, you could contact us at vipservice@banggood.com
Best regards,
Banggood Team
I am very satisfied. Always had good experience with Banggood. Delivery most always within announced delay. Never had any problem with returns or refunds. Nice people, good team. It's a pleasure to buy at Banggood! Thanks, Ray Vanherle 12/12/2020
I am very satisfied. Always had good experience with Banggood. Delivery most always within announced delay. Never had any problem with returns or refunds. Nice people, good team. It's a pleasure to buy at Banggood! Thanks, Ray Vanherle 12/12/2020
Good, but would like fuller clear product specification would help. It requires an external USB power source, and power rating is less than 7.5W at 5V, not the 18W on the product description.
Good, but would like fuller clear product specification.
I received the product in a few days even we were close to Christmas. The product is working as expected: Clock, temperature, charge...
I have got a Xiomi 9 andthe wireless charge is working properly
Excellent selection of items, good value, competitive pricing. I also have to give customer service two thumbs up.
Product and product support... fantastic
Fine but I was not able to have my coupon at checkout
Fine but I was not able to have my coupon at checkout
Generally OK. Not completely satisfied because I received wrong item for my order *******.
Generally OK. Not completely satisfied because I received wrong item for my order 91187822.
Tot nu toe gaat het goed.
Ik heb net besteld en betaald.
Het is 11-12-2020. Hoop het voor de kerst binnen te hebben.
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Tot nu toe gaat het goed.
Ik heb net besteld en betaald.
Het is 11-12-2020. Hoop het voor de kerst binnen te hebben.
Easy ordering, I did have a problem with a problem once before that was never resolved, but still use banggood.
Easy ordering, I did have a problem before that was never resolved but still use banggood.
I wanted to use the "new buyer" $3 discount coupon, but as soon as I clicked it, the product's price increased by $10. It's pretty unfair and unetchical. So I decided not to use the "discount". However I would like to know the reason.
I wanted to use the "new buyer" $3 discount coupon, but as soon as I clicked it, the product's price increased by $10. It's pretty unfair and unetchical. So I decided not to use the "discount". However I would like to know the reason.
Just need to make more experiences to fix a opinion
Just need to make more experiences to fix a opinion
Everything was okay speaking about quality of products and price, but there are a pair of lacks to enhance: the delivery was slow; the item has not any instruction included
Quick usage site, enough information, plenty of stock, prices almost fine, always up to date goods. Buying there is a breath
Decent prices, fantastic at upselling/cross-selling. A little too in-your-face with new items, but I suppose it works...
Fantastic at upselling/cross-selling. A little too in-your-face with new items, but I suppose it works...
..
Too little product info
Need voltage regulator for charging batteries
Too little product info
Need voltage regulator for charging batteries
Unexpected total cost when trying to apply coupon. Paypal problems - but sure that must be down to paypal.
Unexpected total cost when trying to apply coupon. Paypal problems - but sure that must be down to paypal.
One problem during the payment (paypal error) - strange. I hope it will be ok
Good choice and nice after sale team
Excelente servicio y los productos de buena calidad
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Excelente servicio y los productos de buena calidad
Answer: There customer service is horrible.
Answer: Best thing you can do with Banggood is AVOID THEM LIKE THE PLAUGE
Answer: Dear Efren R, all most products are made in China. Banggood is aimed at choosing the best supplier and product for customer from all over the world. Welcome to place an order. Thank you so much!
Answer: I've ordered over 20 items from Banggood and only had problems with two, in both cases their customers services sent me a replacement promptly. I had to send them a picture and short video of the problem. I wasn't asked to return the faulty item. One one occaision I was sent a discount voucher as well to compensate me for the inconvenience. A measure of how good a company is, is how well they deal with problems, so far customer service has been first class. Terry
Answer: Don't take their timing to being the truth. They take more time than they are suppose to. You keep trying to contact them, and they seem not to care or take what you say to their consideration. I'm sorry, but this site is horrible. I hate it and will never ordering anything off here again. I learned my lesson.
Answer: I have to say, I agree with John S. They will ask you to send the item back, after making you send them pics and video etc. but I very much doubt you will get any refund or replacement. They agreed to give me a refund on items that were not delivered but to date, I have not received the refund so I have now given up and I also tell everyone I can not to deal with these crooks. I would imagine that the cost of sending the goods back to China will outweigh the value of the goods. If I were you, I would cut my losses and not buy from them again. You can see from most of the reviews left by others that you will most likely be wasting your time and effort. They don't even bother replying to your emails and when you contact their online chat, they tell you that they haven't received your emails. This has to be the worst company I've ever had the misfortune of dealing with.
Answer: My shipments took 3 months to New Mexico, and they lose tracking ability after a certain point. It took 3 weeks just to get it to the Chinese customs office. All items broke down within weeks, and one caught fire.
Answer: Don't worry Dean, Katherine from Banggood will probably make a comment along the lines of "Sorry for your unhappy experience at Banggood." My experience with them was such a hassle, I don't know what the quality of their products is like though because my orders were still processing weeks later even though they had been paid for. Out of stock they finally told me when in reality it was a discontinued line and they were still advertising them and still taking the payments for them. Untrustworthy and rude was my experience. Good luck with getting any satisfaction from them.
Answer: I find that very dubious, it has never happened to me on any site. Personally, I would look elsewhere. It is not worth the risk.
Answer: Dear rodrigo m, we are very sorry to hear that your parcel didn't arrive. Could you please tell us your order number, so we can have a check?
Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!