Banggood Reviews Summary
Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 27th among Electronics sites.
Instant Feedback
I have been a good customer for BG for many years for few thousands euro but with my last order I have to change my mind on this supplier.
After placing this order, Banggood requested to change shipping method and wanted an answer within 7 days, I answered within 4, as message was routed to my spam directory, and wrote many messages and got many different answers fm different depts, but none giving a solution. Today they cancelled the order as they never received any comment from me! At the end if I place an order for same item will cost me an extra 15%!
Disappointed in how long it took to ship, but great product.
Great company to deal with. Any problems always quickly resolved.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Great company to deal with. Any problems always quickly resolved.
La Draduction ne fonctionne pas toujours?
La Draduction ne fonctionne pas toujours?
Did not really want to set up a paypal account, however i hope the product arrives in a few days,
Did not really want to set up a paypal account, however i hope the product arrives in a few days,
Much better than Wish. Easy and fast. Cheaper also.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Much better than Wish. Easy and fast. Cheaper also.
I love shopping on this site they have everything with reasonable two great prices. The only thing I don't like is it takes too long to get your items delivered. If you're not in a hurry to get your items I highly recommend shopping here.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
I love shopping on this site they have everything with reasonable two great prices. The only thing I don't like is it takes too long to get your items delivered. If you're not in a hurry to get your items I highly recommend shopping here.
Calculated price increased when I used 5$ voucher. No sense in that. Disapointed. I'll delete Banggood app
Calculated price increased when I used 5$ voucher. No sense in that. Disapointed. I'll delete Banggood app
Shopping experience whas good, i have one regret, the spain warehouse have not a great choice for print filament. It will be interesting to can apply a filter for differents warehouses, may be better for the delivery in same time.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Shopping experience whas good, i have one regret, the spain warehouse have not a great choice for print filament. It will be interesting to can apply a filter for differents warehouses, may be better for the delivery in same time.
I must follow up my package and after that I received it properly.
I received only 1 package from two, because of Hungarian Post office not alert me about the package from Banggood.
Ich bin mit meinen bisherigen Bestellungen zufrieden
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Ich bin mit meinen bisherigen Bestellungen zufrieden
I received my product sooner than expected, so service was good, product was a bit damaged when received, I just wish there was accessories available for the product so that I can carry on enjoying it. Overall experience is not bad, product arrived earlier than expected, and price was a little higher than expected, product also not capable of all that was shown in the catalogue... it doesn't have dual cameras... so a bit disappointed.
Dear customer,
Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
If you have any questions, please do not hesitate to contact us at vipservice@Banggood.com
Best regards,
Not received my purchase yet, so can't comment.
Good prices, but shipments a slow. Overall pretty good but don't expect to make a deadline depending on the shipping. Wide variety of products for most any use. Have ordered electronics as well as tools. I'm no longer working so tools do not have to be heavy duty but most every thing has shown quality that should last.
Good prices, but shipments a slow. Overall pretty good but don't expect to make a deadline depending on the shipping.
Trouble with debit card, perhaps a double payment?
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
You are our very important customer, If you require any more further information or assistance, please do not hesitate to contact us at vipservice@Banggood.com
Best regards,
Banggood Team
Trouble with debit card, perhaps a double payment?
Sono soddisfatto degli acquisti su Banggood
Sono soddisfatto degli acquisti su Banggood
When I started putting it together I found the one of the plastic wheel covers had a broken tab and the main plastic body of the mulcher is cracked in 2 places.
It looks like the box was dropped at some stage!
Unable to pay by pay pal -- keeps saying i nothing in shopping cart
Unable to pay by pay pal -- keeps saying i nothing in shopping cart
Um pouco confuso o site, muitas informações, informações em inglês e português ao mesmo tempo
Um pouco confuso o site, muitas informações
Bonne expérience achat depuis un long moment déjà
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Bonne expérience achat depuis un long moment déjà
Products always do what they are supposed to do and are very well priced
About the Business
Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for choosing Banggood and we apologize for any inconvenience caused.
The item can't be shipped with the shipping method you chose due to some specific restrictions of the logistics carrier. If the shipping is abnormal, please contact our customer service.
We truly sorry that you are not satisfied with our solution. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team.
We have sent you a private message to understand the situation, if the problem has not been solved, please contact us at vipservice@banggood.com
Best regards,
Banggood Team