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BanggoodReviews 3,248

1.9
How would you rate Banggood?
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Banggood Reviews Summary

Banggood has a rating of 1.9 stars from 3,248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 50th among Electronics sites.

service
549
value
1,258
shipping
1,268
returns
264
quality
1,260
This company responds to reviews on average within 17 days

Instant Feedback

123,166 reviews
France
1 review
0 helpful votes
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Presque parfait
January 29, 2021
Updated review

Why did I not have the special discount for my first order? I don't understand...

Date of experience: January 29, 2021

Why did I not have the special discount for my first...
January 15, 2021
Previous review

Why did I not have the special discount for my first order? I don't understand...

Date of experience: January 15, 2021
South Africa
1 review
0 helpful votes
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Bang great!
January 29, 2021
Updated review

Great products, painless order procedure from the comfort of my home.

Date of experience: January 29, 2021

Great products, painless order procedure from the comfort...
December 18, 2020
Previous review

Great products, painless order procedure from the comfort of my home.

Date of experience: December 18, 2020
New York
1 review
0 helpful votes
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Thank you guys! Fast shipping and good quality of product!
January 27, 2021
Updated review

I was buy lot of stuffs in this store and happy with it! Thanks!

Date of experience: January 27, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


I was buy lot of stuffs in this store and happy with...
January 11, 2021
Previous review

I was buy lot of stuffs in this store and happy with it! Thanks!

Date of experience: January 11, 2021
Romania
1 review
0 helpful votes
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Excellent
January 27, 2021
Updated review

First time buyer. Everything is fine except the 20 $ discount, suppose offer for the first time.

Date of experience: January 27, 2021

First time buyer
December 22, 2020
Previous review

First time buyer. Everything is fine except the 20 $ discount, suppose offer for the first time.

Date of experience: December 22, 2020
Croatia
1 review
0 helpful votes
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Instead of banana sockets got all the alligator clips
January 27, 2021
Updated review

I had no problems with the purchase. Only delivery is waiting a lot

Date of experience: January 27, 2021

I had no problems with the purchase. Only delivery is...
December 24, 2020
Previous review

I had no problems with the purchase. Only delivery is waiting a lot

Date of experience: December 24, 2020
GB
1 review
0 helpful votes
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Good value
January 27, 2021
Updated review

Prices are great, but the descriptions of the products are not allways accurate.
All the products I've bought have worked, they are not top quality, but they are good value. You get what you pay for!

Date of experience: January 27, 2021

Prices are great, but the descriptions of the products...
October 30, 2020
Previous review

Prices are great, but the descriptions of the products are not allways accurate.
All the products I've bought have worked, they are not top quality, but they are good value. You get what you pay for!

Date of experience: October 30, 2020
Colorado
1 review
0 helpful votes
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Quick and nice product
January 26, 2021
Updated review

Everything went well, delivery was faster than expected delivery time BUT I was denied usage of my secure VPN during the processing of payment

Date of experience: January 26, 2021

I was denied usage of my secure VPN
January 29, 2021
Previous review

I was denied usage of my secure VPN. I do not like that at all

Date of experience: December 30, 2020
Greece
1 review
0 helpful votes
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ALL GOOD
January 26, 2021
Updated review

You guys rock. Great producs at great prices. It looks like i found my e-shop.

Date of experience: January 26, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


You guys rock
January 4, 2021
Previous review

You guys rock. Great producs at great prices. It looks like i found my e-shop.

Date of experience: January 4, 2021
Canada
1 review
0 helpful votes
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Good product
January 25, 2021
Updated review

Very good selection with all round great prices and shipping is amazing

Date of experience: January 25, 2021

Great place to shop with great products
December 8, 2020
Previous review

Great place to shop with great products

Date of experience: December 8, 2020
New Zealand
1 review
0 helpful votes
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Carbon fibre Shift Knob
January 25, 2021
Updated review

Quick and Easy. The delivery was 10 days early. 10/10 would buy here again

Date of experience: January 25, 2021

Quick and Easy
December 28, 2020
Previous review

Quick and Easy

Date of experience: December 28, 2020
Latvia
1 review
0 helpful votes
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на данный момент все покупки и доставка. происходили супер.

Date of experience: January 25, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


на данный момент все покупки и доставка. происходили супер.

Date of experience: January 7, 2021
California
1 review
0 helpful votes
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Fast delivery
January 25, 2021
Updated review

First time buying r/c car it was quick and easy to place my order

Date of experience: January 25, 2021

First time buying r/c car it was quick and easy to...
December 29, 2020
Previous review

First time buying r/c car it was quick and easy to place my order

Date of experience: December 29, 2020
Australia
1 review
0 helpful votes
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Faulty Drone MJX Bug20EIS from Banggood
February 24, 2021

I purchased MJX Bug20 EIS from banggood. And received it within a week. When I tried to fly it, it never took off the ground rather always banged its head on the ground with its front wings.

I did all the pre-requisite steps i. E. calibration, GPS on with 18 satellite count, app installed on phone and connected via wifi.
I reported this fault to customer service via email, live chat and complaint page but they never responded.
I can not believe that banggood is so un-concerned with their customers' problems.
I am so much annoyed and dissappointed with their negligence. All my money (i. E. 200USD) wasted.
I will never buy anything from this site again though i was a regular customer there.

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 25, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

We stand behind the quality of our products. Learn more about the different return conditions at https://www.banggood.com/Guarantees-and-Return-policy_hl103_at1168

Our emails are usually responded within 24 hours, and online and voice services are also available.

We have already contacted you, if the problem has not been solved, please contact us at vipservice@banggood.com

Best regards,
Banggood Team

Idaho
1 review
0 helpful votes
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My review
January 22, 2021
Updated review

Lots of great items and good prices sometimes really good and all the special deals, looking forward for more opportunity to shop with you...

Date of experience: January 22, 2021

Lots of great items and good prices sometimes really...
September 14, 2020
Previous review

Lots of great items and good prices sometimes really good and all the special deals, looking forward for more opportunity to shop with you...

Date of experience: September 14, 2020
Oregon
1 review
0 helpful votes
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Less then completely satisfactory.
February 21, 2021
Updated review

Not having and item in stock is understandable.
The first item was black and white in the brochure product description. It was Black, White and Red upon receipt. Will keep but not
A big fan of the red color.

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

We are sorry to hear that the item in your order is still out of stock at the moment.

On the website product page, you will be able to view its estimated restock date.

According to our warranty policy, if one or more of the products you received shows quality issues, received the wrong product or is not satisfied with the product within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168

You are our very important customer, if you require any more further information or assistance, please do not hesitate to contact us at vipservice@banggood.com

Best regards,
Banggood Team


Self explanatory, easy to process, nice looking sweaters
December 14, 2020
Previous review

Self explanatory, easy to process, nice looking sweaters.

Date of experience: December 14, 2020
Italy
1 review
0 helpful votes
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Comode
January 22, 2021
Updated review

Compro spesso su questo sito mi piace lo consiglio vivamente

Date of experience: January 22, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Compro spesso su questo sito mi piace lo consiglio...
September 19, 2020
Previous review

Compro spesso su questo sito mi piace lo consiglio vivamente

Date of experience: September 19, 2020
New Jersey
1 review
0 helpful votes
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Poor delivery
February 21, 2021
Updated review

You said there was a $20 discount for the first order, where is it?

Banggood attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2021

You said there was a $20 discount for the first order,...
December 17, 2020
Previous review

You said there was a $20 discount for the first order, where is it?

Date of experience: December 17, 2020
Belgium
1 review
0 helpful votes
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2 alimentations PC réglables
January 21, 2021
Updated review

Jamais de mauvaise surprise. Produit conforme.

Date of experience: January 21, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for sending such a kind and enthusiastic comment.

Have a nice day!


Jamais de mauvaise surprise
December 18, 2020
Previous review

Jamais de mauvaise surprise.

Date of experience: December 18, 2020
Italy
1 review
0 helpful votes
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Delivery terme are confuse.
February 20, 2021
Updated review

Top expensive delivery price. Items arrived over 40 days After order but, delivery condizione before the order for that kind on journey indicatore 15 days!

Date of experience: January 21, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Thank you for choosing Banggood and we apologize for any inconvenience caused.

About shipping cost, you can refer to this link: https://www.banggood.com/Search_hl70_at323

We have already contacted you, if the problem has not been solved, please contact us at vipservice@banggood.com

Best regards,
Banggood Team


Top expensive delivery price
January 2, 2021
Previous review

Top expensive delivery price

Date of experience: December 3, 2020
Colorado
1 review
0 helpful votes
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Great prices and all electronics were good quality
January 20, 2021
Updated review

Found everything I was looking for and the recommendation for other products were very relevant.

Date of experience: January 20, 2021
Katherine L. Banggood Rep
over a year old

Dear customer,

Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.

Have a nice day!


Found everything I was looking for and the recommendation...
December 15, 2020
Previous review

Found everything I was looking for and the recommendation for other products were very relevant.

Date of experience: December 15, 2020

About the Business

Online Shopping China the best bang for your buck, provides cool electronics gadgets, toys, cell phones, vr headset, 3d printer, tv box, home decor, apparel at great prices.


banggood.com
Founded in 2005
+410