Bambuzo Reviews - 189 Reviews of Bambuzo.com

How would you rate Bambuzo?

Top Positive Review

“Perfect transaction A+”

tim r.

1/18/17

I have to to send our a big THANK YOU to Bambuzo for helping me find 30 paper towel holders that were not available anywhere else. Received in 5 days as agreed. Very happy!

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Top Critical Review

“Would give ZERO stars if I could”

Jamie S.

1/8/16

I tried to purchase an item listed at $20, which then changes to $64.99 at checkout. Submitted 3 tickets to customer service, all of which have been closed or deleted with no response. Tried calling them several times at *******896 and they just pick up and sit in silence or just immediately hang up. It's the strangest thing! I would not suggest giving your credit card number to this company. Something is really off here. They are not BBB accredited. DO NOT TRUST

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Reviews (189)

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customer service (42)

josh h.

1 review

4 helpful votes

Follow Josh H.

“Ok, could have been faster.”

June 16th, 2015

Received exactly what I ordered but it took 5 days. Okay

Helpful (4)

Thank you

Q&A (21)

Question:

Hi, i ordered an item from bambuzo and am a bit concerned as i did not receive an order confirmation email, i sent them an email to enquire and she checked my order no and said that it was showing as being shipped. i ordered the item on the 26th june. i have emailed them a few days ago to ask them to check that my correct email address is associated with my order and have not had a reply. i am worried that i wont receive it. thanks caroline Hi, i ordered an item from bambuzo and am a bit concerned as i did not receive an order confirmation email, i sent them an email to enquire and she checked my order no and said that it was showing as being shipped. i ordered the item on the 26th june. i have emailed them a few days ago to ask them to check that my correct email address is associated with my order and have not had a reply. i am worried that i wont receive it. thanks caroline

Answer:

Hi Caroline. Don't believe a word they say. Contact your bank and put in a claim advising you have not received your purchase. I was getting no response from this company Bambuzo so that it what I did put a claim in with the bank. Surprise surprise the very next day I got an email from Bambuzo telling me they have refunded my purchase. DO NOT BUY FROM THIS COMPANY... Victoria

By VICTORIA D. over a year old

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Question:

Its been 41 days so far since my iteam was shipped. will i ever receive it? Its been 41 days so far since my iteam was shipped. will i ever receive it?

Answer:

They seem to respond to the better business bureau. Try them.

By Dennis R. over a year old

See more answers (3)

Question:

I want to buy the razor crazy cart with shipping to uk for my sons birthday which is the 25th june. will this arrive in time? if not i'll have to shop somewhere else to avoid disappointment on the day. please be honest with me and let me know if this will not be available as i'd rather know. thanks!

Answer:

I would play it safe and shop elsewhere for the item. I found out through my purchase through Bambuzo that the site may say "in stock", but this simply means that they have a company providing them the product, and will keep this status even if the supplier does not have the product in stock. They are also really slow with approving orders, notifying customers on the status of their orders, and even giving refunds for cancelled orders.

By Taylor M. over a year old

Question:

Are their watches authentic? Are their watches authentic?

Answer:

Stay away from this business. Whatever you see on their website you can find on amazon or other reliable website.

By Lulu C. over a year old

See more answers (8)

Question:

Who is the domestic carrier for australia, who partners with bambuzo? Who is the domestic carrier for australia, who partners with bambuzo?

Answer:

Stay clear of this company just scammers that's what they are. Complaint in with my bank and hey presto they refund my card. STAY AWAY

By VICTORIA D. over a year old

See more answers (3)

Question:

Does bambuzo have a customer service department? i ordered someone a gift two weeks ago and i can't get a response to my inquires. Does bambuzo have a customer service department? i ordered someone a gift two weeks ago and i can't get a response to my inquires.

Answer:

You have been BAMBOOZALED. Contact your credit card company an report them as a fraud and dispute the charge. If you did not receive a tracking number then you will not receive your items, CONTACT YOUR CREDIT CARD COMPANY.

By Lloyd B. over a year old

See more answers (3)

Question:

I ordered a bike 8th august 2015 bike says it was shipped 12th august which the company say's should arrive in 3-5 days however we are now on 4th oct and i still don't have a bike. cost £202 and i am very unsure what to do as a next step. my daughter was really looking forward to this bike for her birthday and is now very dissapointed and it ruined her birthday... very upset with this company and would like a bit of help as to what to do about being scammed by them horrible people. I ordered a bike 8th august 2015 bike says it was shipped 12th august which the company say's should arrive in 3-5 days however we are now on 4th oct and i still don't have a bike. cost £202 and i am very unsure what to do as a next step. my daughter was really looking forward to this bike for her birthday and is now very dissapointed and it ruined her birthday... very upset with this company and would like a bit of help as to what to do about being scammed by them horrible people.

Answer:

Link to the Rest of the question and To Respond didn’t work. My correspondence with Bambuzo was alarming. I often wondered if the respondent could read. Mostly the responses seemed like canned answers and were often not responsive to my question. My Credit Card Co covered it for me. The BBB should put them out of business. David From: SiteJabber [mailto:info@sitejabber.com] Sent: Sunday, October 04,2015 4:31 PM

By David L. over a year old

Question:

If i buy a camera today and pay by paypal how long is delivery to uk (derby)? If i buy a camera today and pay by paypal how long is delivery to uk (derby)?

Answer:

Scam company i wouldn't order a thing from these people.

By samantha c. over a year old

Question:

After reading reviews, i now know t hat i am not the only one to have an order "under review". i find this very odd and suspicious. i cant wait another week, how do i cancel my order? After reading reviews, i now know t hat i am not the only one to have an order "under review". i find this very odd and suspicious. i cant wait another week, how do i cancel my order?

Answer:

Good luck with that - I would try calling their customer service, but if they confirm that it's cancelled be sure to check your credit card to make sure that any charges are returned. (When I called to cancel my order they claimed that they had no order for me on file - strange and convenient, particularly since they had already charged my credit card. My review is below).

By Christine S. over a year old

Question:

Why is there no phone number listed for taking calls (sales/support/etc)?

Answer:

1 (844) 226-2896 Good Luck!

By Dennis R. over a year old

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“Perfect transaction A+”

“Would give ZERO stars if I could”

Reviews (189)

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Q&A (21)

Its been 41 days so far since my iteam was shipped. will i ever receive it? Its been 41 days so far since my iteam was shipped. will i ever receive it?

I want to buy the razor crazy cart with shipping to uk for my sons birthday which is the 25th june. will this arrive in time? if not i'll have to shop somewhere else to avoid disappointment on the day. please be honest with me and let me know if this will not be available as i'd rather know. thanks!

Are their watches authentic? Are their watches authentic?

Who is the domestic carrier for australia, who partners with bambuzo? Who is the domestic carrier for australia, who partners with bambuzo?

Does bambuzo have a customer service department? i ordered someone a gift two weeks ago and i can't get a response to my inquires. Does bambuzo have a customer service department? i ordered someone a gift two weeks ago and i can't get a response to my inquires.

If i buy a camera today and pay by paypal how long is delivery to uk (derby)? If i buy a camera today and pay by paypal how long is delivery to uk (derby)?

Why is there no phone number listed for taking calls (sales/support/etc)?

Can’t see your question? Ask to get answers from the Bambuzo staff and other customers.

Sitejabber for Business

From the business

Company Representative

How do I know I can trust these reviews about Bambuzo?