BackyardPoolSuperstore has a rating of 4.57 stars from 9,207 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BackyardPoolSuperstore most frequently mention customer service, billing address, and credit card. BackyardPoolSuperstore ranks 1st among Swimming Pool sites.
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Needed a new/replacement fin for my Baracuda G3 Pool Cleaner. Search online found that BackyardPoolSuperstore had the lowest price with free shipping. Took the chance and made the purchase. Part arrived on time and was the part indicated. I have not yet installed it nor do I have any feedback on the longevity of the part but the shopping experience was great.
Sent wrong item their mistake and impossible to return...theyve disconnected their cutomer service phone line...
Great product. Fast shipping. Good communication. Pump was well packaged and delivered in decent amount of time.
Needed a new/replacement fin for my Baracuda G3 Pool Cleaner. Search online found that BackyardPoolSuperstore had the lowest price with free shipping. Took the chance and made the purchase. Part arrived on time and was the part indicated. I have not yet installed it nor do I have any feedback on the longevity of the part but the shopping experience was great.
Easy ordering, great prices, fast delivery. Looking forward to seeing more products.
Competitive price, free shipping, product as described, happy customer.
I had no problem placing my on line order. The features were user friendly.
Excellent price and shipped next day! Buy direct.
Fair price, speedy delivery. Would definitely order again. Will tell my neighbors about the excellent products and fair prices. Thanks again.
Did online reviews on various pool cleaning robots. Checked with local pool supplier selling a number of types of auto cleaning robots including Dolphin and indicated that Dolphin had the best on the market today. It's just a decision that has to be make on which Dolphin fits your particular situation. I called Backyard Pools direct to get more specifics. I have a small pool so I chose the Dolphin Nautilus CC. Can't wait to try it.
Prayed for speedy shipping. Prayers were answered. My order was here in what seemed like they just drove it to my house. Product works perfectly. Thank you!
So far so good. Competitive prices, fast service. Don't like the option of going thru my Amazon account, on account that BPS does not do business with my credit card company, but Amazon does - this leaves me open to hacker intrusion or fraud.
excellent. fast and effecient. I did ask what the warranty was for this motor and have not received any response yet.
It sucks. I put in my credit card information to determine the shipping date was and when I clicked on the button to see the summary screen it placed my order. I have never experienced an online site that did not have a summary screen. Amazon said it would arrive July 28-30. I was hoping by coming directly to you that maybe I could get it sooner. When will this arrive?
The shopping experience on your website was not good. Checkout indicated I could place an order without signing in but it would not let me. I called to place my order and was told that you no longer accept phone orders. Both methods are not very user friendly or customer service oriented. I created an account because you are located in Florida and your price was fair. I hope everything goes more smoothly with the processing & shipping of my order. Thank you.
The listing showed that shipping was free, but I am being charged $7.95. Please adjust. Thank you.
I tried using Google Shopping. Bad experience. Going directly to the Backyard pool superstore was easy and quick, no problems. Order was shipped same day and I received my order right on schedule as promised.
Thanks for your excellent service.
This order was not that hard to do. I did have to call to find out how to have the equipment delivered to a different address.
It's my first time ordering from this site. It had items I was looking for at good pricing, so I'll see how it goes.
I don't like that I have to have it shipped to billing address as I work and need it shipped there so I can sign for it.
Amazon pay did not work on most current Mozilla Firefox.
My Shipping address populated, but the credit card info was the issue.
Product was initially working fine until After about 10 hours it failed and overheated
I am attempting to get A replacement
Easy and fast ... more of a description and a better up close picture of the item would be more helpful!
So far so good although I am not please I had to create an account in order to be able to order the product.
Good so far, will see what happens when I receive the product.
Was very impressed with time of delivery, which was exceptional compared to other online sites. As of now would definitely order from company again. Haven't had a chance to get light install as of yet but opened up box and the product looks great. Will follow up one last time when light is actually installed to give feedback on overall product installation, appearance and performance.
Nice site ..Easy find in search and Easy checkout. Low shipping. Hope delivery is within a week! Will be really happy with whole transaction if it does
Called your phone service, no one returned my call (its been 8 hours). Like your products, but not your phone service!
Discover Backyard Pool Superstore for swimming pool, spa, patio and grill supplies of the highest quality. Order top brand filter equipment, chemicals, replacement parts, cleaners, salt chlorinators, and more at the lowest prices!