Through strategies that foster premature obsolesce the tech industry strives mightily to encourage us to replace our devices on an overly short schedule. You don't need to fall for their tricks! Back Market offers an alternative and provides excellent quality second-hand gear that is just as good (and better because it will make you feel great about yourself!) and offers excellent service. You will not be disappointed!
I purchased an iPhone 8 Plus. I was a little skeptical about ordering a refurbished phone from an unknown company but,! Wow! The experience turned out awesome! I ordered the phone on Monday and it arrived on Saturday which was earlier than expected. Then it came time to open the box and see if my money had been spent well. I was very excited to see a phone that looked like it was brand new, not a single flaw. The iPhone powered on and the company had put a diagnostic app on the phone so that I could see that it had passed every hardware and software test that a new phone would and it did! Perfect purchase, I would definitely recommend buying from Back Market to anyone! Thank you for following through on your end with a good product!
This company is legit. They communicated very well about shipping, my laptop got to me faster than expected and my laptop runs great. When my business gets successful I plan on ordering through them again.
As a android user for many years, always purchased brand new phone, was skeptical purchasing a refurbished phone. Must say not only impressed the phone looks and works great. So far happy with my refurbished iPhone. In addition, didn't taken take long to connect to my cell phone provider. Never thought to purchase anything refurbished but glad I took a chance. Recommend this company.
My refurbished Galaxy S10 is in perfect condition, as described, and works great! The battery lasts for days. The physical condition was perfect. It arrived very fast as well. I like the one year warranty. And when I emailed questions to customer service their answers were quick with clear explanations. I would buy again from Back Market.
Will not respond to my return request. No customer service numbers to reach anyone. Plenty of other companies out there that sell used phones. Not sure how this place remains in business. You should avoid this place at all cost.
Was skeptical about my purchase initially as it went against my grain to makes an unseemly purchase likes this but afterwards reading reviews extensively, I too a leap of faith and was pleasantly surprised and very happy by what I received. Williams Beaumont purchasing a laptop from here soon.
Ordered an IPhone Pro Max rated as Good
I took this model for the great camera. Very disappointed to discover when I received it that there are scratches on the main camera lens!
I don't understand how the rating works at Backmarket.
I contacted the customer service who apologised and offered a 40 gbp compensation when the repair cost at Apple costs 199 gbp. A joke.
Disappointed and will not use their service again.
I purchased a 13 pro and was almost perfectly i got the good condition and only the screen had a few scratches but of to the sides so not noticeable when in use other than that the phone is perfect no other issues at all 100% recommend back market! Also the shipping was pretty quick i ordered on nov 12 and got it nov 16 2022. Hope this review help's some to ease their purchase.
It arrived quickly, was packaged carefully and came with a charger. It was simple to set up, and the Back Market people were very attentive in letting me know the tracking number and delivery progress and then checking to make sure I was happy or if I needed any help.
First off I was a little skeptical about buying but I recieved my package earlier than usual and my computer works! I needed it ASAP and it arrived right on time! It came with a keyboard and mouse. I had already been searching for a Bluetooth keyboard. I got that one as a back up. When I also purchased the computer it allowed me to select whether it was a mint, good, or okay condition.(if they had any in stock of that particular condition.) also I was not paid to do this... I thought people should know more about buying refurbished products and a great place to buy them.
Sent me a broken computer, charged my card, and then stopped responding when I contacted them for a refund. I got a "mint condition" laptop that had no working power source or battery and numerous scratches on the outer shell. This company will gladly take your money and ship you trash so that you can return it back and wait to get your money back a month later.
I recently purchased a 21.5" iMac for my son and it arrived quickly and very well packaged - as sound and protected as any original Apple box! In addition, my 'good' rated machine arrived in 'excellent' condition - very pleasantly surprised. I would definitely order from Back Market again.
My wife is going back to work and needed a laptop. She wanted a Mac, so I looked around online, found Back Market and found what I was looking for. Laptop arrived in great condition, prompt delivery and fantastic customer service. I would highly recommend this company.
These guys are great I've bought from them 1x and I'm hooked... the products I've gotten are "great" as a matter of fact I'm using one now, I won't go anywhere else... Thank Guy's for letting me afford these things, Christmas rocked this year!
The phone I ordered arrived when promised. The condition of my Pixel was flawless Every feature worked correctly. The battery capacity at 95%. I saved more than $500 over new price. Overall rating 5.0
I turn to BackMarket for all things electronic. My previous purchases with them have been smooth and convenient. Their service is flawless and I am happy to support their mission of promoting a circular economy while saving the earth.
At first I was really skeptical to purchase from this website because it was second hand, but i decided to do it anyway because of the low prices. I ordered an apple pencil 2nd gen in excellent condition although the delivery date kept changing i am super satisfied and will be shopping with them again!
This was the second device I have gotten from BackMarket and I'm still thrilled! The website is incredibly easy to use so I had no worries about what I was ordering. All the specs were available to view and easily sort through different options to get exactly what I needed and wanted. There were plenty of updated throughout the speedy delivery process, and it was wrapped carefully and securely when it arrived. The device matched the description exactly, and has been working fantastically. Along with the great process start to finish, BackMarket is making an impact in an important area of waste. Will continue to recommend BackMarket to all friends and family who are looking for new tech!
I am extremely pleased with my refurbished iPhone xs max. The inventory, ordering process, & communication about my order/delivery were amazing! The phone looks and works as if it's brand new and never been owned, I didn't even attempt to use it until the case and screen protector arrived. It arrived earlier than expected and the customer service was top tier.
Answer: Bought a refurbed iPhone 11 unlocked, as a Christmas gift. It arrived and I had it activated. I had no problem with the phone. I went to Simple Mobil, and got their 25.00 plan. The phone is in great condition, works great, and I am happy with Back Market.
Back Market has a rating of 2.5 stars from 1,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Back Market most frequently mention return label, credit card and third party. Back Market ranks 4th among Electronic Component sites.