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Claim Your BusinessBabiesRUs has a rating of 3.76 stars from 92 reviews, indicating that most customers are generally satisfied with their purchases. BabiesRUs ranks 16th among Baby sites.
Wanted to start a registry at the argyle location and Estelle was very helpful, taught my mom and I how to use the strollers and start my baby registry as a first time mom. Great customer service and loved her energy!
My husband and I are expecting our first baby early in the New Year ( First week of January 2024) and have gone into Babies R Us multiple times to look for baby. We've been into the store four times and not once has an employee come up to us and asked if we needed help with anything. The first time the person just told us " it's still early, you still have plenty of time". We walked out empty handed. The second time we had to ask three different people to help us and were told "you can just order this online". The third time they had what we were looking for but decided to wait and put the item back, an employee saw us carrying it around then walk out without it. The fourth time was this past weekend when we were aimlessly wondering around the car seat/ stroller section with an employee just kept walking right past us until my husband had to flag her down. All around poor service to have to flag staff down when all they do is stand around waiting for you to come up to them. I've worked retail and maybe our training was different but we were taught to interact with our customers in a timely and efficient manner.
Here the prices are high in comparison with Flipkart or Amazon. They try to sell a discount for a price match, but good luck finding the items in any other store here. I had registered YEARS ago that I didn't realize how expensive they really were and what trouble I faced.
This store was a great store at some point. The prices were kind of high but worth it. I used to buy babies pampers in bulk for a good price. Now, they are gone everyone. Sad. But I'm guessing Walmart did the same to this company as they do to all.
While BabiesRUS is definitely over priced, at least they do have a large selection. A few weeks ago I needed some items in a pinch and was able to get everything in one go at the local BabiesRUs store. I highly recommend them to anyone in the need of babie stuff. Also, I do enjoy going here to get items for babie showers and birthdays for little ones.
The shipping time is very long.and the service is not very good.and the quality is not good either. Just think the item is just soso.
A lot of the time when I go into my local BabiesRUs I love what I find, but a lot of it is for girls. Like clothing and toys specifically, also bed sets and anything related to babies. If you can't already tell, I have a boy. And I am all for gender neutral items, but there's only so much yellow and brown I can put up with before I go in search of more baby friendly items. And sadly, locally there are only a small handful of stores where I can purchase him things of quality that I can feel alright in giving away as hand me downs because they aren't too destroyed. Which is generally what I find with a lot of the products I get at BabiesRUs - that a good percentage of the items I purchase can receive a lot of love from my son and then can still withstand going to another home and being just as loved and still be in one piece. I just wish there was more of a boy selection.
I've had a few things from here but I have received damaged good so wasn't overly impressed by this! Especially as we had spent over £600
I used this as my registry for my baby shower because i found items that i wanted for my baby but when my friends tried to order online they said they couldn't locate my name or my address is wrong or the item was not available, and one of the gift was even shipped to the wrong state, and so i double checked my account to make sure my info's are all correct and it was so i don't really know what happened there.
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