• AzcozY

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Overview

AzcozY has a rating of 1.03 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AzcozY most frequently mention credit card, customer service, and king size problems. AzcozY ranks 104th among Carpets sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    9
  • Quality
    9
87
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • We offer you 30% refund and a 30%OFF code for the next purchase.
  • I'm extremely disappointed and am telling everyone not to use this company.
How would you rate AzcozY?
Top Positive Review

“Very Happy w My Quilt”

Debra M.
3/21/20

For $49.99, what do you expect? Yes, the fabric is printed, but the patterns are so adorable! A real quilt w that much detail would easily cost at least $1,000. And the fabric alone would cost us $50 to purchase. I'm glad it's a print so I can use on my bed w my dog and throw it in the washer instead of freaking out if it gets dusty. People are being unfair cheapskates to complain.

Top Critical Review

“Horrible Bait & Switch Products”

Lois M.
3/26/21

The rating should be Zero. Do not purchase anything from this company. Below are a picture of the product I ordered, and then a picture of what arrived. There is no comparison between what is advertised and what is delivered. The company depends upon the fact that the product ships from China, however my shipment shipped from California, so I will try filing a claim with Visa Credit Card. Do not wasted your money. Facebook should not allow these scam companies to advertise!

Reviews (157)

Rating

Timeframe

Other

Reviews that mention popular keywords

30% refund (19) this company (34) credit card company (6) customer service (8) hong kong (4) 6 weeks (5) not order (8) 3 weeks (3) paypal (30) foam mat (3) order number (3) return address (3)
Thumbnail of user loism198
3 reviews
1 helpful vote
March 26th, 2021

The rating should be Zero. Do not purchase anything from this company. Below are a picture of the product I ordered, and then a picture of what arrived. There is no comparison between what is advertised and what is delivered. The company depends upon the fact that the product ships from China, however my shipment shipped from California, so I will try filing a claim with Visa Credit Card. Do not wasted your money.
Facebook should not allow these scam companies to advertise!

Tip for consumers:
Product looks nothing like catalog pic, do not waste $$$

Products used:
Purchased a quilt

Service
Value
Shipping
Returns
Quality
Thumbnail of user kayleer33
1 review
0 helpful votes
December 6th, 2021

I actually was about to review the store charmingtribe.com, not this but found no previous results. Then I tracked them down at antcozyfabric.com and turned out they're indeed azcozy- the notorious scam site! Maybe they just changed the domain after being exposed, trying to get out all clean. But something's never gonna change, which is their horrible "quilt" products! If you read the other reviews besides mine you'll understand. Only them had the guts to even call it quilt!

Products used:
Quilt blanket

Service
Value
Shipping
Returns
Quality
Thumbnail of user tammyl226
1 review
2 helpful votes
February 12th, 2020

I ordered a quilt for my mom for Christmas, and it took close to 6 weeks to get it. I opened it and could tell without even opening the plastic wrap it was absolutely nothing like the picture. I looked all over their site and not one area for return policy, questions, nothing, so I'm stuck with an $80 quilt that's ugly. I'm highly dissatisfied and you should beware! There's other places to order from that actually care about their customers and take care of them as well... Acozy is NOT one of those places! Highly irritated!

Thumbnail of user vickip98
3 reviews
6 helpful votes
November 7th, 2019

My turtle blanket was supposed to be a medium size but it is very small plus it's very thin no lining it's simply stamped pattern with a machine hem not worth $60.00!

Thumbnail of user debram548
2 reviews
4 helpful votes
March 21st, 2020

For $49.99, what do you expect? Yes, the fabric is printed, but the patterns are so adorable! A real quilt w that much detail would easily cost at least $1,000. And the fabric alone would cost us $50 to purchase. I'm glad it's a print so I can use on my bed w my dog and throw it in the washer instead of freaking out if it gets dusty. People are being unfair cheapskates to complain.

Thumbnail of user leet246
2 reviews
0 helpful votes
April 21st, 2021

They stole my money and never sent the 4 quilts! 239.80 US.
No way to contact them. I wouldn't mind having the quilts even though there are a lot of people upset about the quality. At least you got something for your money. The robbed me and now I can't contact them!

Thumbnail of user mn339
1 review
1 helpful vote
April 15th, 2021

I ordered a king size bed spread - after waiting nearly 2 months - a product arrived - however it was merely the size capable of fitting a double size bed. The company refused to replace the item unless I mailed it to Hong Kong Island. As they stated, "that will cost you more than you paid for the item". I sent them all the photos they requested and jumped through all their hoops - even though it was their error.

Tip for consumers:
Don't get involved with this site.

Products used:
Could use nothing - too small for my use.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandym295
1 review
3 helpful votes
February 6th, 2020

I ordered what was supposed to be a king size quilt and two pillow shams. A month later they arrived in a 12"x14" envelope. Thin, cheesy, cheap fabric, poor sewing and finishing, didn't fit king bed or king pillows. I wrote to them right away on their website email (which doesn't exist anymore), and "Melissa" said send BACK TO CHINA and they'd give me a 30% refund and 30% credit. I told them NO WAY. Their website said if not satisfied, they'd give a full refund. I sent package to their alleged Houston address, and it was returned with No Address, Cannot Deliver. This so-called company is a total scam. The poor pathetic bed cover & pillow shams didn't resemble the luxurious photos they advertised. I'll certainly never get my $90 back. Don't even think about ordering from this place!

Thumbnail of user brookec90
1 review
1 helpful vote
February 13th, 2020

They sent me a poorly sewn MLB duvet that does not even fit the length of a standard twin bed! They want me to ship it back to China for $40? Then they will refund me!?! Madness! I also paid for expedited shipping and it did not arrive before Christmas. I paid a total of $65, and they think they're being nice to offer me $20 back or 30% refund! Laughable!

Thumbnail of user barbarah714
1 review
1 helpful vote
January 7th, 2020

Purchased the Mermaid "rug"@ a cost AU $150! The item arrived and was absolute rubbish. A thin peice of foam with a picture printed on it. Not worth $20. Very disappointed

Thumbnail of user tylerd120
1 review
4 helpful votes
January 31st, 2020

I would just be repeating all of the other posts if I were to describe my experience. I hope people realize that if they used a credit or debit card to pay for these services they can call their bank and report the transaction as fraudulent. I didn't receive what I purchased, if you didn't either then get your money back, let the bank sort it out, and put these scum bags out of business :)

Thumbnail of user brendam496
1 review
4 helpful votes
January 2nd, 2020

Do not order anything from this company. They are a total scam and should be shut down. Advertising shows nice things, but you will receive items that are nothing like the ones pictured.

Thumbnail of user heatherm547
2 reviews
4 helpful votes
January 15th, 2020

The product is complete junk. Ordered a quilt. It looks like a photocopy of a photocopy that was enlarged and printed on fabric. Its tragic. Offered me a 30% refund and i could keep quilt. I want a full refund and do not want the product. It comes from china even though the site says texas and return shipping would cost over $100 the email is no longer active.

Thumbnail of user deborahk706
1 review
0 helpful votes
April 29th, 2021

I ordered a turtle rug... in the description it states that it's handmade... no way! What I received looks like a beach towel! $69 for trash! Wish I would have seen these reviews before buying

Thumbnail of user janellk5
1 review
4 helpful votes
January 4th, 2020

I wished I had found this review site before I ordered would have saved me money, frustration and aggregation! This is definitely a scam worse product I ever ordered, took several weeks, not as described and can't reach customer service! Thought it was a company in texas only to find out its china! Paid over $80 for a cheap piece of foam with a picture stamped on it...

Thumbnail of user teresak239
1 review
0 helpful votes
March 23rd, 2021

I ordered what looked like a very pretty throw for $49.95... what I got was a stamped fabric with dull colors and little to no quilting. The throw is very thin with no batting at all. Wish I had seen this site before buying. I asked for a refund but based on other reviews it probably won't happen. BEWARE!

Products used:
Quilt/throw

Service
Value
Shipping
Returns
Quality
Thumbnail of user kehaulanih
1 review
4 helpful votes
July 19th, 2020

I ordered two quilts, for almost $180) that were advertised as hand quilted. The quilts that came were very poor quality. I asked for a refund and was told to return the items for a full refund. I sent the items back (at a cost of $78) only to have them returned as "unclaimed." I have tried for 8 months to get a refund without success. Terrible experience. If there was a review for zero stars, that is what I would give this company.

Thumbnail of user missym46
1 review
3 helpful votes
November 25th, 2019

Do not buy anything from this company they say they are in Texas but the work is done overseas and it's horrible. A queen size duvet didn't even cover the top of the bed then they refused to refund my money or even replace it. A standard insert doesn't even fit it's all bunched up total scam. Buyer beware!

Thumbnail of user garyc675
1 review
3 helpful votes
February 25th, 2020

Ordered two comforters, house and RV. Got two sets of sheets sewn together. One was damaged with streaks of red ink. The other was a poor quality silk screening and the wrong size for our Cal-king.
Attempted to return items, company refused to pay the 93.50 shipping costs. Offering only a 30% refund.

Thumbnail of user sharonf296
2 reviews
3 helpful votes
February 1st, 2020

The Christmas rug I ordered came today, $79 for what was supposed to be a beautifully painted Christmas rug. Imagine someone took a very thin piece of foam and Xerox to an image on it. This is worse than garbage. This company appear to be an American company, it is from China and there is no way to contact these people and to get your money back! The reviews on the website had to be fake. It's a government wanted something to do they need to work on these companies!

Thumbnail of user angelak254
1 review
1 helpful vote
December 19th, 2019

I've not even received my purchase and unfortunately didn't read the reviews before I made my order. They don't look like they're out of China but they are - or at least that's where it's made and shipped. I order over 14 days ago and they're saying it's now being shipped. They are AWFUL with NON EXISTENT customer service. They'll say the minimal thing. I'm making a claim with my credit card company to have this charged back to Azcozy.

Thumbnail of user wendir18
1 review
2 helpful votes
November 20th, 2019

I ordered two "rugs" that are no more than dish drying pads! Even the print job is patchy. It's no where near the stated size. It is not fit to stand or walk on. It's nothing more than foam with a crappy design printed on it. Took FOREVER to be shipped. All the while I received emails hyping up the quality I was about to behold. It cost me $130 +

Thumbnail of user trentj123
1 review
5 helpful votes
January 14th, 2020

The shipping was painfully slow. The product was of the cheapest quality. They had a misspelled word on the product (But instead of Butt). They tried offering me a discount when I complained or I could pay to ship it back to China. PayPal claim currently in progress.
Avoid this company!

Thumbnail of user maryl884
1 review
3 helpful votes
October 4th, 2019

How can you advertise Native American rugs? Native Americans would be appalled by this shoddy garbage. Thin foam not rug. And Brayden lied the whole time about how they are made to order and checked for flaws. He got me. Just stamp sucker on my head. Hope I can keep any one else from this scam!

Thumbnail of user johnp2561
1 review
2 helpful votes
April 4th, 2020

I finally gave up after months of trying to get a refund for the damaged garbage they set me. Order at your own risk and expect to lose. PayPal and my CC company we're no help. These people are criminal.

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