Avenue

I was hesitant after reading all the negative reviews about Avenue.com but I must say, I had a superb experience. I placed my order Nov. 5 and it arrived Nov. 11. Granted I'm a state over so it might take longer in other parts of the country. I ordered three pairs of boots and they came neatly packaged, correct sizes and correct color.

The best part is that I needed to return a pair that was too big and they have this thing called Happy Return and you can drop it off without a label or package to a FedEx or other participating locations. The return shipping is free and you get a refund INSTANTLY.

I went ahead and placed a second order for some shirts. Fingers crossed I have the same experience. It seems they may have sorted out whatever problems they were having.

I am shocked to see the negative reviews. I order all the time from them. I have found the 22/24 size to be consistent and have had very easy returns using Happy Returns. I keep in mind this is a discount clothing line. They r much better than Shein. I do not expect a Neiman Marcus experience.

One star is to much this company gets NO stars. I never received my order or a refund. I called over and over to be on hold for hours then the call drops. I did the chat for the caned replies that said order will deliver. Emails are auto reply answers of no solution. Even to state they are not "responsible" for failed deliveries. It hasn't as of October 9,2021 for and order placed and paid for on August 16,2021. The FedEx tracking gives future dates of delivery and when that day comes it changes to another future date. Over $80.00 dollar order. Mail feud. Theft.

Since hitting menopause and gaining five pounds for last ten years, I felt terrible shopping for clothes until I discovered Avenue and City Chic where I have now spent over $1, 000.The measurement guidelines and careful tailoring that have been 95% accurate have led me to just a few returns--much better than my luck at my former in-person department stores. Now instead of feeling ashamed and mournful about my new body size in Department Store fitting rooms, I feel happy about trying clothes on in the comfort and privacy of my home. And returns are conveniently a skip through the park and down the street at my local UPS. The ingeniously designed comfortable clothes that accentuate my curves and features, have helped teach me to love my body and feel beautiful again. Strangers will stop me on the street to compliment me! I haven't seen clothes this well made since the 1980s, with beautiful silky linings, extra inseam zippers, bows and ties and all the touches that made me feel spoiled in my youth in a special birthday dress. These clothes are beyond my wildest dreams. I can feel good about going to work and out on date night with my spouse. On my first order, the company had just gone bankrupt, was bought out and transitioning to an Australian company and I had to wait over a month. The returns were difficult as well. Now all those website and return kinks have been ironed out and reviews have started to be much more positive. I had no trouble on subsequent orders. My suggestion is to call the store the NEW AVENUE, because obviously things are night and day from the Avenue that received all the poor reviews. Congratulations NEW AVENUE, my new favorite clothes store!

I have been ordering from The Avenue for 2 years now once "one stop" completely ruined their sizing, quality and jacked up their prices. I LOVE AVENUE! The ONLY time I had an issue was in Fall of 2021 when an order hadn't shipped in a week. I CALLED them and they apologized, stating that over 50% of the warehouse staff was out with COVID. They, without asking, immediately upgraded me to 2 day shipping, free of charge and gave me a $20 off coupon with no order minimum. If you would have an issue, CALL or ONLINE CHAT... Email takes longer.

As for quality, the only thing I can compare to is OLD Lane Bryant from back in the 90's before they decided to alienate their customer base and charge $90 for a pair of jeans. The quality is WAY BEYOND the price you will pay. The fabrics are unbelievable quality, the sizing is 100% correct and the website lists the fit for every measurement... example - every item lists the fabric and in tops, it lists the fit in bust, waist, etc in terms of fit (relaxed, fitted). It also lists if the fabric has stretch, how much stretch, etc. In pants, lists the inseam, waist, etc. It tells you what size the model is, etc.

They also have fantastic extended sizes on many items. I love my pj's extra roomy and order a bigger extended size and LOVE THEM!

Price-wise, I have yet to pay full price for anything! Their sales are constant (usually 50 to 60% off!) and the clearance and last chance offerings are extensive.

I usually receive my orders in a week or less... normal shipping or free shipping. Every order I place, they send a coupon for $10 off my next order with NO limitations other than $40 order... good for clearance! I just received an order today... $59.95 for 4 clearance tops and a pair of pj's with a scrunchie!

Looking at most negative reviews here, they seem to be during the peak of covid... or are from people that likely can't be pleased or have an entitled mentality (I never trust reviews with typos, either).

I am 49 years old and worked at LB for 7 years back in the 90's and since then, no clothes have even come close to the incredible quality, price and fit of The Avenue!

I was helped by BRY FEDDERN today. She was very helpfull. She helped me with the purchase of my new vehicle. She also helped me with paying offf my mortage. Bry explained everything so i was able to understand all the details on both transactions Bry had a pleasant attitude throughout the intire proccess THAKS BRY!

Have shopped here many times. They have some really pretty jewelry. The prices are $$ to $$$. Anything I've ever ordered from here is beautiful, made of quality fabrics. They do have great sales and offer minimum order free shipping. Worth a look-see.