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AVAST Software has a rating of 2.23 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AVAST Software most frequently mention customer service problems. AVAST Software ranks 52nd among Antivirus Software sites.
Hello, I have bought Avast Ultimate from their partner avast-tn.com. And I have discovered à lot of possibilities of configuration for many interesting Avast security features. Easy to use, easy to install. The mimic VPN protocole make my connection not being interrupted and I have access to all my favorite website! Tuneup makes my pc goes faster. Simply great!
I had used Avast Software for several years, but then the price of their product went up substantially and they kept trying to sell me new products. When I called customer service, the guy was a pain in the you know what by trying to question why I was cancelling my subscription and why their products are so much better than others. Newsflash to their customer service: THE CUSTOMER IS ALWAYS RIGHT AND CUSTOMER SHOULD DO WHAT THE CUSTOMER REQUESTS WITH NO QUESTIONS ASKED! Plain and simple! The person I spoke with finally got my message after I repeated it numerous times while talking over him and refunded/cancelled my annual subscription. I highly suggest to not ever start with a subscription to this company for any product, even if you think it is the best.
Se que no hacen las aplicaciones para que sean gratis, pero esta dentro de lo sencillo de lo que ofrece cumple con su cometido. Lo que molesta en grado sumo son esos carteles que salen diciendo que la computadora esta por explotar y solo se salva si compras este o aquel paquete. Eso es depresivo. Estrategia de marketing desastrosa y repetida por años
You used to be able to buy a package, and it covered everything, and now they separate everything, and then charge you for each thing, so it no longer is cost effective unless you have multiple computers. Last straw, you used to get phone version for free when you paid for everything else, and now I have to pay $6 a year (yes, I know that is minor, but by next year, they wil charge $20 a year, for sure. I have been with this company since their early days on the net, when it was free for residential customers, but are now to big for their britches, and charge far to much, and are always finding new ways of nickel and diming you. I am sad to have to put forth this update. I wrote to them that it was getting out of control, but unlike the old AVAST, they had no time to write me back. So sad to see. No way to bundle packages to save money anymore, either. I will have to start looking at different companies after 20 years with this one company. You just know there is one fat cat making a buttload of money while I now go more broke every year.
Tip for consumers:
Once you buy this, it is hard to remove from your computer, so if you buy, expect to keep until you change to a new system. just my opinion, but I have seen other opinions here say they had issues removing it. Backup your system first, and be prepared to buy a new computer or hard drive, possibly.
Was a user of the FREE full version for 5 years (used to be free for all residential users for the full version!), then had to upgrade to reasonably priced full version. Have had the program stop me dead before a Trojan Horse tried to open. Not had a successful virus get through in the 6 years of paid use (or the 5 of unpaid). IMHO, MUCH better than all of the retail ones I have ever tried. I used this as a free backup when I had free McAfee the 1st 2 yrs that came with my computer, Avast caught so many things that McAfee missed. The free version was comprehensive, at one point, you only paid if you were a business. I had the and free version for years, until they notified that they would not cover everything they had in the past, and gave a date. The paid version was super inexpensive the first couple of years, but is still today cheaper than all of the other systems out there, and so much better as far as I am concerned, yet it STILL stays cheaper than others & STILL is the best system out there as far as I am concerned. I run the tests by the other sites every so often, and they all SAY they have found something (of course), but with research, find that these are errors on my computer (caused by me, or registry errors that are not "urgent". AVAST has added various services over the years, and I have tried them n and off (alo of them) over time, and they ARE good, but they do make the service expensive if you buy all of the extras. I do wish they had an all inclusive price and would stop trying to sell me stuff that is not included, that is my only bad comment, and that is minor. The free mobile phone version is well worth downloading! I will keep Avast for the foreseeable future! I remember all of the issues I have had with the mayor brands that either come free with my computer, or have a free 'trial'. Avast wins hands down! Is easy to use, too.
Tip for consumers:
Have been a user for over 10 years now. Kicks butt compared to McAfee, and all of the "free for one year" services that come with computers. If you have one of these free for a year (or 2) ones, I suggest that you download the free version of the Avast software as well to see what it catches that the preinstalled software does not, that was the proof I needed to never go back!
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