Avas Flowers

Horrible arrangement. I will NEVER use them again. It looked like a home made arrangement but less then. So embarrassed First pic is what arrived. Second is what it was supposed to resemble

My daughter ordered sunflowers thinking of Ukraine. The water look green when received but I was busy and 3 Days later changed it. Only to find the stems were mushy and slimy. Through them out. I'm a busy person I called the company about a week later. They could not find the order they couldn't use my daughter's telephone number to find it and sent me to another telephone number. I called that number later in the month and was told by someone named Fran that they will replace the flowers when available. THAT NEVER HAPPENED. I thought it was because sunflower season was over I don't know how that works. So I called again recently with dates times who I talk to and said I never received any flowers in its place. Michelle is the one who checked and said after 48 hours we can do nothing. She was very nice about it but this is a warning to anyone who buys from them. Take out the flowers check that they're fresh that the water is fresh and call immediately if anything is wrong. Otherwise you're out of luck. I didn't want to tell my daughter because I was embarrassed that her thoughtful gift was screwed up for mother's Day

Save your time ordering flowers from this company! Ordered flowers they didn't have what I wanted so they said they'd send something similar! This is what my family got instead! Weeds

I should've read all the other complaints with Consumer Affairs. I ordered an arrangement with this company to be sent to a friend for Christmas. What they sent her, contained dying flowers, no Christmas bow and no red vase as were clearly advertised and paid for. Contacted the company via phone but there is no way to speak to anyone a recorded message that hangs up on you. I sent him a complaint via their website. They contacted me telling me I could either have my friend be "available" to return the order and get a new one, or they'd give me a total refund if my friend "made herself available" to return it, or they would give me a 50% "discount" and she could keep the dying arrangement! Who does Business like that? This is pathetic! First off, my friend isn't able to "make herself available" at their convenience...nor should she have to, since it was their fault for sending her an arrangement that was not only dying, but wasn't the one that was even close to the one being ordered! Absolutely pathetic. Again my fault as I should've read the numerous and terrible complaints lodged with Consumer Affairs. Do NOT order from this company.

I called in person and ordered a fall bouquet concentrating on sunflowers, they said fine. They called later and said they couldn't get any sunflowers so they would send a fuller bouquet with roses and a 15% discount. A dozen roses were delivered today with NO other flowers or fillers, definitely not fuller and not even fall colors. It's what a husband would send a wife, not a friend sending a birthday gift to another friend. I called and they credited me $20 but my friend still got a skimpy gift. I also had to ask for the discount, they hadn't given it yet. Seems like they will send what they have on hand and not what you want. Wouldn't recommend. Also the roses seem dry on the edges. I only gave 2 stars because of the small refund. Just got the email back and they only gave a refund of $15. I sent an email back. More time I have to spend contacting them. Will keep this review up to date! Changed to one star

I guess I should have came here first before placing an order with this shell company for Florists. I placed an order for delivery on Valentines Day, (2/14). I received an email confirmation confirming delivery on 2/13 or 2/14. Well, NO delivery and NO way to speak with someone live. Their "Customer Service" (800) number is an endless loop of automation. When I was finally able to figure out how to get into que to talk with a live representative, I was kept on hold for over 20 minutes and then hung up on by an automated operator saying the extension was NOT valid. I placed a second call, only to have the same thing occur. I will contact my credit card and place a dispute for their instantaneous charge for my order.

As a side note, ALWAYS look at ordering websites for a clear way to contact them in the event of an order issue. If you look at their website, AVA's Flowers are deceptive and misleading on how to contact them. After over an hour of searching, I found a random email address for Customer Service issues, (*******@avasflowers.com) and have zero faith in resolution.

Do yourself a favor and go to (800) Flowers and save yourself the hassle of a website purposely misleading potential buyers. (ZERO STARS)

I order a large Mother's Day flower with added chocolate and Mylar ballon, but there was no chocolate or Mylar ballon delivered. The large flower was not even larger like WTF is this $#*!! I'm beyond disappointed that this place is still open and accepting order when they can't even get it right the first time! I would NEVER EVER recommend anyone to order from this place!

Absolutely positively DO NOT use the florist, one hour before the wake I never got an email, I called them they told me they were UNABLE to deliver nobody in the company speaks English VERY dissatisfied

They have been bypassed the worst experience I've ever experienced ordering flowers. I made an order before 9 AM on May 10 asking if they could make sure that it was delivered by 5 PM because that is the time my mother would leave work. They actually told me that they would have it delivered They have been bypassed the worst experience I've ever experienced ordering flowers. I made a order before 9 AM on May 10 asking if they could make sure that it was delivered by 5 PM because that is the time my mother would leave work. They actually told me that they would have it delivered by noon and I would get a confirmation email, however I waited until 521 because I was extremely busy at work. My mom has yet to receive the flowers at that time and she was already gone for the day. I called the customer service line. I asked what the problem is in addition to add I paid $15 more for the same-day delivery. They did not get delivered the same day they got delivered the next day at 4:20. My mom sent me a picture of the flowers and it was not what I ordered and I paid $120 for them.

I ordered a $300 bouquet for a funeral that got delivered 3 days late which was 2 days after the funeral. Avas refunded me $20. Never will go with them again

My review is going to be short and sweet I started out with a large flower arrangement for $56 I added a $4.99 card and I got free delivery but my bills team still came out to $103. Sad part about it is my sister's in the hospital she had quadruple heart bypass open heart surgery and I expected those flowers to be there today like they said they would and she never got them now my sister's going to be getting out of the hospital and I'm getting nothing but a big run around by this company and they sure do know how to pass the butt so my advice to buyers is beware they're not a local company they're all over the world and they utilize other people to run the business for them they get their plants and flowers from growers and sometimes all the other people could be the ones failing. Bottom line is you won't get your order when you ask for it, number two you're going to pay a lot more than what the website says and what customer service says while you're ordering, and I finally read other reviews and there's a lot of disappointment with the size of the the baskets I hope I'm not disappointed there. But I could tell you one thing they did not mention and that was a $28.75 service fee so even after free delivery of $56 flower order cost me $103 almost double and I got free delivery that was never delivered so good luck people I recommend you do shop locally people that deserve the money instead of somebody with a bright idea of creating websites to rip people off

When I ordered from Avas Florist I thought it was ordering from them, I was not, they give your information to a 3rd party florist. I ordered a bouquet of flowers and a heathy gift basket for a family member. They delivered two bouquets of flowers. It took multiple calls and filling out paperwork to get a response. They did finally deliver the gift basket, but we had to give back one of the bouquets. You would think they would let you keep both bouquets because of the inconvenience. I would never order from them again. If you do order from them, make sure you read their refund policy.

I was so disappointed whit what we received. It was a totally different flower arrangement from what i picked from their website. I do understand that theu have a policy were in they could sunbstitute certain flowers/plants if unavialbale but getting a totally different flower arrangement is unacceptable. What makes it worse is they dont have any customer service personel that you can talk to. Smh

It's awful to see your parents spend $100+ for your Great Uncle's funeral and not only are they not delivered when requested which was the day before the funeral but "allegedly" delivered 45 minutes after the funeral service began to no one because they didn't have a name to give us. Are you serious?!? Unbelievable. Insult to injury... delaying a refund do to an audit since they show delivery A DAY LATE AND MID WAY THROUGH THE FUNERAL. Disgusted and disappointed.

Absolutely horrible, the flowers I received looked like flowers I picked next to a highway. $86.00 down the drain. Will never, ever do business with them again.

Just received a so called arrangement from John's florist in Tom's river. My niece ordered it through Avas. The picture Avas showed her and the flowers I got were disgraceful. There was about 1/5 the amount of flowers and they consisted mostly of the cheapest of flowers and the water in the jar was dirty. As an added thrill I got a semi inflated balloon. DON'T WASTE YOUR MONEY.

Online predator. I thought I was getting a local florist. I was not. I asked for a picture of my bouquet, which a local florist will do. Phone operator agreed to my request then dodged the issued as the conversation progressed. Phone operator presented as a florist herself (I will do this, I will do that), when she is an order taker only. I should have been more savvy to all that. Delivery became complicated and there is NO HUMAN TO SPEAK WITH WHO WILL HELP YOU. Buyer beware.