3 reviews for AutoAccessoriesGarage are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Oregon
1 review
0 helpful votes

Great experience
March 8, 2022

I was hesitant to use autoaccessoriesgarage due to bad reviews, but since they offer Paypal I took a chance. I'm glad I went with them! I was able to get the product for the best price around and shipping was quick. One of my floormats was defective and they were easy to work with to exchange the item. They even let me keep the item until the new one arrived so I wasn't without all weather mats during the winter. I would use them again.

Products used:

All weather mats

Date of experience: March 8, 2022
Arizona
0 reviews
0 helpful votes

Customer service and satisfaction
January 14, 2022

Purchased a AutoVentShade bug deflector for my 2022 Chevy Colorado. I have put many bug deflectors on vehicles in the past. Usually a 5 minute process. The instructions on this one were extremely small print and had to use a magnifier to read them. It should be a no brainer! I could not get this thing to fit properly. The whole system of application was ridiculous. I called AutoAccessories Garage and they told me it would be best to contact the manufacturer which I did. The manufacturer explained how the application was to go which still didn't make sense and didn't work. I explained that it appears this particular bug deflector wasn't made for the 2022 Colorado. They insisted it did. I called AutoAccessoriesGarage back and explained this just wasn't working and that I wanted to return the item. I was told that if I wanted to do that I would have to pay a 15% restocking fee and the return postage. This is not how customers should be treated. The bug deflector is back in the box and going out with the next garbage pickup.
They have lost my business for good!

Products used:

none

Date of experience: January 14, 2022
California
1 review
2 helpful votes

BUYER BEWARE - There are better and more reputable companies
August 18, 2021

BUYER BEWARE OF AUTO ACCESSORIES GARAGE. There are a lot of reputable auto parts websites to purchase from – don't choose autoaccessoriesgarage.com! We had a very disappointing, and expensive, experience. We purchased from auto accessories garage.com a set of maxliner floor mats that were supposedly custom fit for our suv. Front and back floor mats and rear cargo mat = about $245 total cost. They were a poor fit – the cargo mat particularly poor with nearly a depth 4 inches short. The design and quality were also poor. All 4 raised sides of the cargo mat curled over at the top of the raised edge. The material was cheap and thin. So the curled over top of the raised edge, was supposed to be (I guess) a finished edge, but instead it was not uniform and cheesy. And, with a 2 inch raised edge even at the hatch opening, it was awkward to load and unload items over that 2 inch raided edge sticking up. The floor mats were no better. The fronts had a 1/4 inch gap on the door side that would allow debris down between the mat and the door jam. Rear mats where long making them pucker where it went over the hump in the middle. We decided to return due to poor quality, design, and fit especially for the $245!. I contacted Autoaccessoriesgarage.com for return information. I received an email about their return policy – yes you can return in 30 days – but BUYER BEWARE. They charged me $96 to return the two boxes of mats and $36 restocking fee – for these pieces of junk. Guess I should have went with weathertech mats for $100 more. I called customer service at Auto accessories garage. They said there was nothing they could do about the charges, policy is policy. I would strongly discourage anybody from making a purchase from unless you're 110% positive you won't be returning. I hope this helps the next person. Buyer beware.

Tip for consumers:

BUYER BEWARE OF AUTO ACCESSORIS GARAGE. There are a lot of reputable auto parts websites to purchase from – don’t choose autoaccessoriesgarage.com! We had a very disappointing, and expensive, experience. We purchased from auto accessories garage.com a set of maxliner floor mats that were supposedly custom fit for our suv. Front and back floor mats and rear cargo mat = about $245 total cost. They were a poor fit – the cargo mat particularly poor with nearly a depth 4 inches short. The design a

Products used:

Floor mats were returned

Date of experience: August 18, 2021
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3 reviews for AutoAccessoriesGarage are not recommended