• Aulola UK

Overview

Aulola UK has a rating of 3.34 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aulola UK most frequently mention customer service. Aulola UK ranks 41st among Mobile Accessories sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
10
See all photos

What reviewers want you to know

Positive highlights

  • Customer service is ok, they sent me new outer packages to replace the defective ones.

Critical highlights

No critical highlights yet

How would you rate Aulola UK?
Top Positive Review

“Excellent website with affordable price”

Averil S.
1/7/20

Found their blank pet tag at a cheap and affordable price and then ordered 200pcs of it. Arrived in 3days with a full package, also nice package for each tag. No tags shortage, counted to get 200pcs just as I ordered. Customer service is great, they always give me quick response when I asked about the mix size and stock. Really excellent website and will come again!

Top Critical Review

“Total scam, fake advertising”

Jay N.
4/7/20

Total scam. Stay away. They sell products with missing parts but they hide this info in their ads and refuse to give refunds. I bought a machine which was advertised as coming with batteries ready to use but there was no battery at all. So they took my money and didn't get anything I could use in exchange. The quality of the product is terrible too. Looks like weak plastic that could break any minute. Buy from trust worthy sellers instead. Don't give them your money.

Reviews (38)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6)
Thumbnail of user jayn84
2 reviews
15 helpful votes
April 7th, 2020

Total scam. Stay away. They sell products with missing parts but they hide this info in their ads and refuse to give refunds. I bought a machine which was advertised as coming with batteries ready to use but there was no battery at all. So they took my money and didn't get anything I could use in exchange. The quality of the product is terrible too. Looks like weak plastic that could break any minute. Buy from trust worthy sellers instead. Don't give them your money.

Thumbnail of user suparinad
1 review
1 helpful vote
January 25th, 2020

Spent £400 for my little start up shop. 90% of there products are fake china Knockoffs.
Dont bother calling them as they never pick up tried calling them for over a week just rings or shows its busy terrible service will not use again BUYERS BEWARE more negative feedbacks then positive.! YOU HAVE BEEN WARNED!

Thumbnail of user quincyh20
1 review
13 helpful votes
September 1st, 2019

Beware! Aulola has a tendency to advertise and sell items that they do not have in stock! They use delaying tactics and either make bogus claims that items will be back in stock on certain dates or try to palm you off with other products that you didn't purchase. When you choose other replacement items for the ones they couldn't supply... guess what? The replacement items though openly advertised and offered for sale are also not in stock. They either don't refund quickly or don't refund at all depending on which method you paid with. It took a few weeks and I eventually had to get paypal to intervene before I got my payment refunded. Terrible company to deal with!

Thumbnail of user stevew396
1 review
10 helpful votes
May 17th, 2018

Traditional taps think not # definitely not a traditional washer system nor fitting to conventional uk plumbing system will not accept a compression washer
Only good thing I got a full refund and return postage after a very lot of persistence
Watch out for the totally unreal responses when you complain like a small discount or a replacement not saying what it will be, they try their best not to give a refund
Even if the item cannot be fitted due to it being dented out of shape and a very bad design

Thumbnail of user jackd251
1 review
4 helpful votes
January 5th, 2019

I have received my order and the goods i received are all counterfeit. I will report them to trading standard and take them to the court.

Thumbnail of user kamrulh5
1 review
12 helpful votes
May 27th, 2017

They cannot keep the promise what they give to customers. Very bad quality, customers service and delivery system. They do not care about other people loss money or not! God knows when you will get your delivery. I strongly suggest not to buy anything from this company.

Thumbnail of user aurelianz
1 review
1 helpful vote
October 20th, 2018

*** Be aware of dealing with this company!
I order from them but never received my order or my money back.
BE CAREFUL! ***

Feel free to share

Thumbnail of user susank321
2 reviews
4 helpful votes
June 3rd, 2018

Do not buy from this site, they never send the items, look to the other negative reviews, I had to open case from Paypal cause they have not send the items in 2 months

Thumbnail of user mobusharr
1 review
6 helpful votes
June 4th, 2017

This is the worst company I ever came along. They took my payment, but package was delivered after 14 working days and they quality was the lowest I ever experienced. Now I have returned all item but they are not refunding me even though they confirmed they have received the items.

Thumbnail of user kymg1
2 reviews
19 helpful votes
May 12th, 2017

Ordered on a Monday expecting it to arrive Friday, get sent an email Wednesday saying items need to be ordered from China so wont be here until following Thursday. After 5 phones calls asking for refund get told that package would arrive Friday. Thursday get sent an email saying the only items are in stock are plastic items. Emailed back informing them that I had been told my package would arrive Friday and had no response. Several more phone calls to the lady who has absolutely no customer service at all to get told someone will ring you back and they never do. I have had to ring PayPal to claim my money back. Now to wait 10 days to get refund, £300 down with no stock for a music festival at the weekend. FIND A BETTER SUPPLIER!

Thumbnail of user emmah76
1 review
7 helpful votes
February 23rd, 2017

I haven't received the goods from this company nor have I received my money back after asking and asking.

Thumbnail of user tonyn28
1 review
1 helpful vote
August 23rd, 2015

They don't have any products in the UK. They want you to change the orders you had placed, after ten to down days. They take ages to supply material. They charge you for delivery, the more you buy from them, more you pay for delivery.

Will never buy from them again. I hope they will delivery the products I bought three weeks ago from them. If not, I will have to report them to the Greater Manchester Police.

Thumbnail of user janb1
508 reviews
1,293 helpful votes
May 24th, 2014

Forum spamming electronics seller that likes to make it look like they are a UK company with fake address etc - but which is actually located in China.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

AULOLA UK offers a wide selection of quality products at the best wholesale price online in UK & other European countries, including iPhone Accessories, Samsung Accessories, Cell Phone Accessories, Consumer Electronics, Toys & Hobbies, Computers & Networking, Car Accessories, Home & Garden, Sports & Outdoors, etc. We offer FREE UK Delivery on wholesale order over £200 and support Next Day Delivery for all in stock products.

Company Representative

Thumbnail of user rickyj8
Daniel M.

How do I know I can trust these reviews about Aulola UK?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Aulola UK?