• Aulola UK

Overview

Aulola UK has a rating of 3.34 stars from 38 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aulola UK most frequently mention customer service. Aulola UK ranks 32nd among Mobile Accessories sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
10
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What reviewers want you to know

Positive highlights

  • Customer service is ok, they sent me new outer packages to replace the defective ones.

Critical highlights

No critical highlights yet

How would you rate Aulola UK?
Top Positive Review

“Excellent website with affordable price”

Averil S.
1/7/20

Found their blank pet tag at a cheap and affordable price and then ordered 200pcs of it. Arrived in 3days with a full package, also nice package for each tag. No tags shortage, counted to get 200pcs just as I ordered. Customer service is great, they always give me quick response when I asked about the mix size and stock. Really excellent website and will come again!

Top Critical Review

“Total scam, fake advertising”

Jay N.
4/7/20

Total scam. Stay away. They sell products with missing parts but they hide this info in their ads and refuse to give refunds. I bought a machine which was advertised as coming with batteries ready to use but there was no battery at all. So they took my money and didn't get anything I could use in exchange. The quality of the product is terrible too. Looks like weak plastic that could break any minute. Buy from trust worthy sellers instead. Don't give them your money.

Reviews (38)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (6)
Thumbnail of user averils
1 review
13 helpful votes
January 7th, 2020

Found their blank pet tag at a cheap and affordable price and then ordered 200pcs of it. Arrived in 3days with a full package, also nice package for each tag. No tags shortage, counted to get 200pcs just as I ordered. Customer service is great, they always give me quick response when I asked about the mix size and stock. Really excellent website and will come again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user casperv3
13 reviews
9 helpful votes
July 28th, 2020

This store has avery good website. I have gone through may onlie stores and this ine was not the best but it was not dissapoiting either. I think that you need to add more products to your inventory so that we ca have a wider choice. Apart from that the store is just fine.

Thumbnail of user jayn84
2 reviews
15 helpful votes
April 7th, 2020

Total scam. Stay away. They sell products with missing parts but they hide this info in their ads and refuse to give refunds. I bought a machine which was advertised as coming with batteries ready to use but there was no battery at all. So they took my money and didn't get anything I could use in exchange. The quality of the product is terrible too. Looks like weak plastic that could break any minute. Buy from trust worthy sellers instead. Don't give them your money.

Thumbnail of user florencee13
1 review
6 helpful votes
January 16th, 2020

Very good service. Order arrived on time and the communication was smoothly. Many thanks Nancy that she always kept me informed of the delivery info. Highly recommend.

Thumbnail of user kathleenm532
1 review
1 helpful vote
January 1st, 2020

Made a sample order of HDMI splitter with them, good quality and excellent service. Had a few issues however they help me solved immediately. Really reliable company. Recommend.

Thumbnail of user yangyangx
1 review
14 helpful votes
December 22nd, 2019

This company is worth to buy! Bought some phone cases from then at cheap price but excellent quality! These phone cases are game machine designed, very funny and super fit for my phone. Delivery is fast and I got my phone cases in 2 days! I do have a good experience in here and I think it is good value for my money. Thanks!

Thumbnail of user suparinad
1 review
1 helpful vote
January 25th, 2020

Spent £400 for my little start up shop. 90% of there products are fake china Knockoffs.
Dont bother calling them as they never pick up tried calling them for over a week just rings or shows its busy terrible service will not use again BUYERS BEWARE more negative feedbacks then positive.! YOU HAVE BEEN WARNED!

Thumbnail of user rolandr46
10 reviews
9 helpful votes
July 28th, 2020

If a service is great then you have to say that it is. I had to head on over here because this is the best electronic store that I have ever used and I mean it. It has everything I need. I have been a very good customer ad I have never had any complaints.

Thumbnail of user quincyh20
1 review
13 helpful votes
September 1st, 2019

Beware! Aulola has a tendency to advertise and sell items that they do not have in stock! They use delaying tactics and either make bogus claims that items will be back in stock on certain dates or try to palm you off with other products that you didn't purchase. When you choose other replacement items for the ones they couldn't supply... guess what? The replacement items though openly advertised and offered for sale are also not in stock. They either don't refund quickly or don't refund at all depending on which method you paid with. It took a few weeks and I eventually had to get paypal to intervene before I got my payment refunded. Terrible company to deal with!

Thumbnail of user yarolawp
1 review
13 helpful votes
April 18th, 2019

Just completed an order with them, surprisingly very fast to receive my order, and the quality is OK, but the package needs to be improved. I saw some bad reviews about Aulola, so I feel a little worried at first. I prefer to their cheap price, so I made a small order to check the quality and delivery. Well, so far so good. Maybe I will made a bigger order with them next time.

Thumbnail of user stevew396
1 review
10 helpful votes
May 17th, 2018

Traditional taps think not # definitely not a traditional washer system nor fitting to conventional uk plumbing system will not accept a compression washer
Only good thing I got a full refund and return postage after a very lot of persistence
Watch out for the totally unreal responses when you complain like a small discount or a replacement not saying what it will be, they try their best not to give a refund
Even if the item cannot be fitted due to it being dented out of shape and a very bad design

Thumbnail of user evam197
1 review
0 helpful votes
June 12th, 2020

Good company, they helped me urge the delivery during this hard time, I got my products in 10 days, thanks. Nice service, will come again.

Thumbnail of user jackd251
1 review
4 helpful votes
January 5th, 2019

I have received my order and the goods i received are all counterfeit. I will report them to trading standard and take them to the court.

Thumbnail of user kamrulh5
1 review
12 helpful votes
May 27th, 2017

They cannot keep the promise what they give to customers. Very bad quality, customers service and delivery system. They do not care about other people loss money or not! God knows when you will get your delivery. I strongly suggest not to buy anything from this company.

Thumbnail of user viktora6
3 reviews
9 helpful votes
April 30th, 2019

Bought 10pcs Lightning Splitter Adapter as a small first order with aulola. All adapters are working well, great quality. Customer service is quite good, thanks Nancy by the way.

Thumbnail of user alexm632
1 review
1 helpful vote
August 1st, 2019

Ordered 20pcs earphones from aulola, nice package and quick delivery. I tested all and all worked well. The sound is clear. Recommend.

Thumbnail of user colinr60
1 review
7 helpful votes
May 16th, 2019

Just as the picture shown, there was some defects on the earphones package. All earphones could work well. Pay more attention to the package would be better. Customer service is ok, they sent me new outer packages to replace the defective ones.

Thumbnail of user gennan
2 reviews
3 helpful votes
May 5th, 2019

Very good customer service. When I am looking for earphones, they help me find what I needed. Ordered 50 pairs of earphones, 2 pairs are not worked well. I contacted with them, they said sorry and re-sent 2 new ones to me. Pay more attention on product quality would be better.

Thumbnail of user leonids9
2 reviews
5 helpful votes
April 29th, 2019

I bought some pet grooming gloves, as the picture shown, some will have a little color difference, but the quality is OK, I could accept it. The price is cheap, and the delivery cost 5days, in a word, it is a quite good supplier, I will keep on buying.

Thumbnail of user bens182
1 review
22 helpful votes
June 29th, 2017

Thankfully, the series of Aulola wall charger plug was delivered to me in time. Each one was packed well with hard tough box, it impressed me. In order to guarantee the quality of those charge plug that I paid, so I tested each of them, it is no exaggeration to say, not bad, and in my expectation. So, I'm appreciated it a lot. In a word, it's worth money. Hope you can make a better sitemap, cause it spends more effort to find the product categories. Can be better enough.

Thumbnail of user matthewr70
5 reviews
16 helpful votes
May 26th, 2017

Order No.: ************** Order Date: Mar 12,2017
I bought 40pcs of blue finger spinner(SKU: TOY-*******) for the kids, from their UK Manchester warehouse. Dispatched Monday (ordered on Sunday) delivered by royal mail on Tuesday. They are good quality, can spin for over 4 and a half minutes. Amazing price too. Recommend to anyone wanting to buy the hand spinner. Hope they will lower down the min order so that I am able to buy more other items.

Thumbnail of user kadend
1 review
2 helpful votes
June 23rd, 2018

I'd like to say this company is quite fit for me, good product with excellent price, that's a good supplier I need, but the shipment can be better, need to speed up the deliver time. Worth to doing business!

Thumbnail of user abulk3
2 reviews
11 helpful votes
May 25th, 2017

I have used them more than 10 times in the last year spent about £3500 and only had problems once which was rectified immediately. If not in their UK stock, you should expect to wait 2 weeks for delivery. I would say buy with confidence but use paypal or a credit card for orders over £100 for protection.

Thumbnail of user sakurae
1 review
1 helpful vote
August 29th, 2017

I ordered it mostly thinking the harness wouldn't be worth it but I wanted a shorter and adjustable tie down. My puppy is gonna get big so I opted for a large and it fits perfectly with everything as tight as it goes. She's usually very itchy but doesn't seem to scratch at this harness at all and has no problem sleeping in it in the car. The tie down would be perfect in any application since it's sturdy and very adjustable.

Thumbnail of user fredericah2
1 review
0 helpful votes
June 5th, 2017

I did contact them after waiting for a couple of weeks and was told the fidget spinners were out of stock. Then I had to call again when the fidget spinners did not appear on the date I was told. To be fair, they did refund the P&P and the gentleman I spoke to was very polite and apologetic, and they said if I like, they will sent different types of fidget spinners as a present, sorry for this unhappy deals. I accepted. Even though we didn't make a deal, but they truly offer you cheaper price than others. That's what I appreciated. Hope to do business with them next time pleasantly.

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From the business

AULOLA UK offers a wide selection of quality products at the best wholesale price online in UK & other European countries, including iPhone Accessories, Samsung Accessories, Cell Phone Accessories, Consumer Electronics, Toys & Hobbies, Computers & Networking, Car Accessories, Home & Garden, Sports & Outdoors, etc. We offer FREE UK Delivery on wholesale order over £200 and support Next Day Delivery for all in stock products.

Company Representative

Thumbnail of user rickyj8
Daniel M.

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