SCAM ALERT
I have bought about 7 cars from auction export but this is the worst experience i have had and i will never buy anything from auction export again.
I bought this car VIN #: 4JGDF6EE7HA******* mercedes benz GLS2017 on the 3rd of June 2022 and it was not shipped until 3rd of September 2022 after so many plea., it was shipped on forklift roro.
After i bought this car i tried to check its history only to realise it had suffered a sever accident, i tried to seek for refunds to buy another car of same model of clean title but i was replied i will forfeit 10%. I had to make up my mind that the car looks well fixed after the accident. I never knew of any inspector because i never used one on all other website i buy cars.
1. This car indicate RUN & DRIVE on auction export. I paid all money and expected the car to be shipped but it was not shipped, i had to send several mails only to get another debit note of $650 for fork lift carriage which i never knew i will incure since i assume its RUN & DRIVE.
2. I seek to know why the car was not driven i was replied that a mail was sent to me that the car had alternator problem enroute port, this mail i never got and nobody has indicated exact date i was informed. Uptill date no response on it because that mail is usually not replied by Nich who i assume is my account officer.
3. Contrary to your mail stating that its only alternator that is bad, i have long list of the motor parts that will cost me above $5000 before this car will become run and drive. Listed are the motor parts that i must change: Alternator, turbo charger, thermostart, upper roller, water pump, catalyst, steering rack, fan case, radiator hose,, airmatic pump, airmatic valve, front axle, 2 front linkage, and auxilliary radiator. Etc.
I must state clearly that auctionexport has shown that its not ready to attend to complaints and its ready to charge you for their own errors irrespective of their offer.
Such a scam website.
Better communication
car