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Costway

How would you rate Costway?
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Australia
1 review
0 helpful votes
Follow Kate U.
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Very happy
July 3, 2023

My purchase was delivered very nice and quickly. I was kept up to date with when it would arrive. It arrived undamaged and so far we are very happy with our purchase :)

Date of experience: July 3, 2023
Australia
1 review
0 helpful votes
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Cost way, folding treadmill
June 9, 2023

I was very impressed by the variety of products available At your store, I found just what I wanted!
I am very pleased with my purchase, it came very promptly.

Date of experience: June 9, 2023
Australia
1 review
0 helpful votes
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Good service super fast delivery
February 28, 2023

The treadmill is just as expected so far, however the app was a little difficult to understand, still trying the different programs and settings. Satisfied with the results so far

Date of experience: February 28, 2023
Nancy L. Costway Rep
over a year old

Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
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Inflatable Trio of ghosts and single ghost.
November 4, 2022

There is a big range of items to suit everyone. My order was sent promptly and in all working order. My order was exactly as described and like the pictures.

Date of experience: November 4, 2022
Australia
1 review
0 helpful votes
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Super Fast delivery
November 16, 2022

Transaction and delivery was smooth and quick.
Only downside is I would like a contact number to call and speak to a person when there's a issue with my order

Date of experience: November 16, 2022
Australia
1 review
0 helpful votes
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Easy experience
November 30, 2022

I was a little leery about shopping with costway as I had not heard of the site but the experience was fantastic. I received a beautiful product in record time.

Date of experience: November 30, 2022
Australia
1 review
0 helpful votes
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Prompt Delivery
May 23, 2023

I received my package a lot quicker than i thought I would. I've not yet opened it as i don't require it for a few more weeks and i want to keep it compact in the box it is in

Date of experience: May 23, 2023
Australia
1 review
0 helpful votes
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I put my items in the cart then checked with my son if was ok and they were gone as it was 2days then I forgot my paddword and I couldn't do that gotchacthing that was the only frustrating thing. So I just didn't sighn in.

Date of experience: November 7, 2022

I put my items in the cart then checked with my son...
November 26, 2022
Previous review

I put my items in the cart then checked with my son it was ok and they were gone as it was 2days then I forgot my oass word and I couldn't do that gotchacthing that was the only frustrating thing. So I just didn't sighn in

Date of experience: October 27, 2022
Australia
1 review
0 helpful votes
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Excellent service
July 12, 2023

Easy understand the measurements of the desk I was looking to purchase.

There are a lot of cheaper options which is nice to see.

Website is easy to navigate and works properly.

Date of experience: July 12, 2023
Nancy L. Costway Rep
over a year old

Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
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Very easy to deal with
February 8, 2023

Right from the start, my shopping experience was very easy and hassle free. The product I purchased was well described and delivery was fast and efficient. Can't fault any of the process.

Date of experience: February 8, 2023
Nancy L. Costway Rep
over a year old

Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
Follow Greg O.
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Delivery
June 8, 2023

I didn't mind that the large parcel was left at the residence, but it was raining with constant storms and the parcel was quite wet once I'd returned home.

Date of experience: May 9, 2023
Australia
1 review
0 helpful votes
Follow Annie C.
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I ordered a workbench, it arrived within 3 days and put together I am surprised by how good it is. It is very good value and better than I expected it to be for the price.

Date of experience: May 11, 2023
Australia
1 review
0 helpful votes
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Five piece dining set
August 4, 2023

Was shipped to me very quickly without any damage. Was easy to assemble overall this was no fuss and very easy to deal with from start to finish. The product is exactly as described and has no faults

Date of experience: August 4, 2023
Australia
1 review
0 helpful votes
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Excellent ordering, service and delivery.
January 26, 2023

Easy, user friendly. Online experience was really easy to manage. I was updated as to the progress of my parcel. Quick delivery.
Product was exactly what I ordered,

Date of experience: January 26, 2023
Nancy L. Costway Rep
over a year old

Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
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Kitchen Island
April 26, 2023

I ordered the kitchen island on Monday. I received an email on Friday to say it was delivered and 3 hours later I had finished building it. It was very easy to build

Date of experience: April 26, 2023
Australia
1 review
0 helpful votes
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Nail table
April 28, 2023

The website was super easy to navigate, shipping was super speedy & that was sick because I live super rural! Was simple to put together and everything was there all groovy thank you!

Date of experience: April 28, 2023
Australia
1 review
0 helpful votes
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Great experience overall
November 6, 2022

My order came quickly and I was pleased with the quality of the product - I ordered a cat tree and it was easy to put together, looks great, and my cats love it.

Date of experience: November 6, 2022
Australia
2 reviews
1 helpful vote
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Slight disappointment
November 27, 2022

The only negative thing was the item I was after was put of stock so i had entered details to be advised when item was back in stock but did not receive notification

Date of experience: November 27, 2022
Australia
1 review
1 helpful vote
Follow Maree K.
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Not the same as the pictures
February 7, 2023

The delivery was pretty quick but the porta cot I received was not the same as the pictures on the website and it didn't have the 4 adjustable heights and the toys for the mobile were missing

Date of experience: January 8, 2023
Nancy L. Costway Rep
over a year old

Hi,
Sorry for the inconvenience.
If you have any questions, could you please forward your question or concern as well as the order number to our customer support at cs.au@costway.com?
We will solve your problems as soon as possible.
Kind regards,
Costway inc.

Australia
1 review
0 helpful votes
Follow Jeanette B.
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What the box says
May 21, 2023
Updated review

Easy enough to navigate site, but i had to mvoe from phone to computer to log into new account. Quite odd. Items delivered when advised they would - easy pictorial instructions- all

Date of experience: May 21, 2023

Easy enough to navigate site, but i had to mvoe from...
May 11, 2023
Previous review

Easy enough to navigate site, but i had to mvoe from phone to computer to log into new account. Quite odd

Date of experience: May 11, 2023

Overview

Costway has a rating of 4 stars from 1,230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention fast delivery, good quality and great product. Costway ranks 2nd among Furniture sites.

service
11
value
10
shipping
9
returns
6
quality
9
This company responds to reviews on average within 1 day

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1,265 reviews