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Athleta has a rating of 1.6 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Athleta most frequently mention customer service, credit card, and second time problems. Athleta ranks 93rd among Yoga Clothes sites.
No positive highlights yet
My orders have all been great. Unfortunately I have noticed a trend toward very large and unattractive pants being sold by Athleta. I understand that styles change, but PLEASE bring back much LONGER (full length) and skinnier work pants as options. I couldn't wear ANYTHING that you current list as "work clothes" except maybe some of the dresses. Thank you for "listening!"
I ordered items in October. My items kept saying "shipping label created, shipping soon" for months. In January, it was finally changed to "shipment cancelled." I called and they can confirm they see the shipping and tracking number was cancelled/ never sent, but they cannot issue me a refund because it has been more than 90 days. I went on their online chat and got the same answer. I don't get a refund because you never sent the items? Now I am out $200. What type of business is this?
What a gorgeous outfit. Athleta does it again for me. It fits so perfect to my body, hugging in all the right places. I feel bossy in this outfit. #athletasalutationanything
Tip for consumers:
Don’t even look at the price because no matter what it is you’re gonna love it. I promise you.
Products used:
Bomber Jacket, Salutation Ribbed Jacket, Salutation Ribbed Joggers, Foresthills Ascent Tank & Top
Trent and the entire staff at the Athleta Store, 156 5th Ave, NYC was fantastic. The best sales help I have had in years.
Products used:
Cargo pants
I prefer athleta over lulus! The quality is so much better. My lulus started pilling less than a year of owning them. My athleta has never had a problem. Will never go back to lululemon again!
Products used:
I have bought their bras and leggings in store and online. The ladies in the store are always so helpful.
I have never found a place that sells clothing that looks good, feels good and is reasonably priced all at the same time. I love to travel and to work out and these clothes are great for both! Great customer service, fast shipping, great deals in store and more. Thank you Athleta!
Athleta is unbeatable: their products and customer service is unparalleled. I buy stuff and see how it works. If it doesn't, I take it back for free--and no questions asked. For workout gear and cute casual lounging about wear, this is my go to shop!
This site is very easy to navigate, and ordering is a snap. I love the workout clothing and the apres workout attire - my favorite dress is one I bought for my trip to Mexico in 2010 - the Pack Everywhere dress; I still wear it every summer. A waiter in Mexico spilled o. J. on my lap and it just rolled off the dress - not a spot on it!
They are great with filing orders and handling returns. You have to print the return label off their website. I was having trouble printing the label and the customer service rep sent the label to my email address. She stayed on the phone with me until it appeared in my mail box.
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