Athleta

I have had a very positive experience with orders from Athleta. The items are always as described and of good quality. Customer service personnel are always pleasant, and accommodating. Just because one thing might go wrong with an order does not mean the company is dishonest and insensitive toward customer's needs. After all, nothing ever runs 100% all the time. So I am giving a review that is fair. And well deserved, in my opinion. And hope others will be fair as well, about the merchandise and overall shopping experience with Athleta.

Generally, athleta is my always go-to. Love them and their feel and choice of colours. BUT one of my most recent purchases, look like it wasn't finished properly or something had happened? Not sure.

Looks like they have great clothing, plus the woman on the home page is really cute. But I did want to warn people of a possible virus or just SPAM looking like it's from Athleta. My coworkers received the same thing but under their own name. Info is below:

I received a SPAM email to my work address Thanking me for shopping at Athleta and providing me an order number. Not sure if this is a virus or not so I'm taking any chances on clicking on anything. The email came from *******@emark14.embluejet.com and looks like this:

Dear Dane L*****

Thanks for shopping at athleta.com. Your order number is #16YWB0G. Please print this page or write this number down, for future reference. This order should arrive within 9 business days.

You may check the status and order information of your order by:

http://www.athleta.com/myaccount/order?=16YWB0G

Item
Description Size Unit
Price Qty Total Return
Type

Sporty Shirred Swim Skirt
Black XL 44.00 1 44.00 Mail only

Shirrendipity Halter Tankini
White XL 59.00 1 59.00 Mail only
Sporty Shirred Bottom
Garden Green XL 42.00 1 42.00 Mail only
Shirrendipity Halter Bikini
Garden Green DCUP 44.00 1 44.00 Mail only
Doran Dress
Indigo XL 69.00 1 69.00 Mail only
Double Dutch Tee
Venetian Blue XL 54.00 1 54.00 Mail only
All Terrain Skirt
Cargo 16 59.00 1 59.00 Mail only

Summary of Charges

Order Subtotal: 371.00
Shipping & Handling: Free
Tax: 28.64
Order Total: 399.64

Payment Info

VISA:

You will receive a shipment notification email message as soon as we send your order. We may also send you additional updates regarding the status of your order. This email is for your records only and cannot be used as a receipt for in-store returns. To receive a full refund, you must bring the invoice included in your shipment to the store.

New: Gap, Old Navy, Banana Republic, and Piperlime return policies have changed. Return merchandise within 45 days of the original online purchase date. To view the entire return policy, CLICK HERE.

Sincerely,

athleta.com Customer Service

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