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Do not buy from this company.
I purchased the wrong pillows for my mask (I made the mistake)
I have E-mailed the company three times with no response.
I just want to exchange them for the proper pillows.
I guess I will let them keep my money and shop elsewhere.
After my post - I was contacted by the company and given a refund.
Products used:
Mask
Hose
Nasal pillows
No response to voice mail I left x2 regarding my order. Prompted me to cancel 6 mos subscription. Otherwise very satisfied with product delivered.
Had what I needed when I needed it. Fast shipping. Good detail on website.
Great experience. Everything I ordered for and worked well. Will use this company again for my parts. Thanks
Products used:
Bar and black for pole saw
Thank you for you're speedy service! Everything was easy peasy, from ordering, to paying, to shipping! Used last night and woke up feeling great! Such a quiet machine!
Thank you for having the product in stock and sending it so fast! Very happy with everything! Thanks!
Products used:
CPAP Machine
Very professional, knowledgeable and interested in your well being. The fact that they also "match" pricing when applicable is icing on the cake.
High quality scissors with very sharp serrated cutting edge. They fit my large hands and the carabiner handle is very convenient.
I cant recommend Hearsource highly enough. They provide the very latest in hearing aid technology at a very reasonable price - much lower than brick and mortar stores. And they know their stuff! They will take the time to get your devices sounding exactly the way you want them.
Received our machine much quicker than expected (during Christmas). Would recommend you to anyone needing an AED machine.
If I must, I will use a cane and this is perfect. Not the usual look, but definitely not over the top.
Gain trust and grow your business with customer reviews.
Greetings,
We sincerely apologize for the inconvenience you've experienced.
Unfortunately, via email response times are typically delayed after the holidays due to increased volume of emails and they are answered in the order received and can take us up to a week to respond, if you need a faster response you can always reach out via phone or live chat and we can take care of you immediately. We should be able to very quickly and easily resolve this for you, which I would even do for you now but the review does not have enough information to find your order or account: if you would like to provide your order details to us such as order number and name on the account, or feel free to give us a call or live chat to get this resolved for you without any further delays. Our team is committed to providing excellent customer service, and it's disheartening to learn that your emails have gone unanswered. This falls short of the service we aim to provide.
To address this promptly, please accept our apologies, and we encourage you to give us a call at 800-356-5221 for immediate assistance regarding the return. We understand your frustration and are here to make things right. We are available 7 days a week M-F 8am-8pm and Sat-Sun 8am-5pm CST.
Thank you for bringing this to our attention, and we appreciate your understanding.
Follow up EDIT: Thank you for providing your order information! It seems none of your emails explaining your issue came through to us, but I was able to refund you in full for all nasal pillows, funds will go back on the card used in 1-3 business days.