Decided to try Aspen as my previous dentist was reaching ridiculose prices. All went well, Recommended a deep scraping and a crown. At a reasonable price. I questioned that I was told I needed more work. They assured me that was not the case. Happily had the work done, and a second follow up for a cleaning. All paid for at that time. Then, Christmas 23 they gave me a bill for over $600. They said the insurance did not cover as much as they thought. They never contacted me to advise me of that. I said I would contact the ins. Before payment. When I called to pay, the price had changed in my favor by $300. I set up a regular cleaning and x-ray's. I went last waak for this appointment. They performed the work and with ins. Said we were all set. My ins. Covers cleanings every 6 months and x-ray's once a year. I get a bill for $125. Called my ins., and was told the bill says periodontal maintainence, and they only pay a percentage and that was the difference. I contacted Aspem customer service, very poor phone connection and person spoke poor english, they said the charge was $81. I went to the office to find out why my cleaning was not covered. I was told periodontal maint. Plan is always a deep cleaning and I would always be on that plan due to gum disease. Woah! Never told at anytime of any gum disease issue. I was scheduled for a routine cleaning that should have been covered 100%. Now I'm told I will always be charged at this premium price, sounds extreemly fishy to me. I am seeing this quite often in their reviews. Yup, fishy! Work has been done correctly. This cleaning was by no means deep, it's the improper billing at question here.