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Overview

AskNow has a rating of 1.76 stars from 130 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AskNow most frequently mention customer service, credit card, and minute reading problems. AskNow ranks 125th among Psychic sites.

  • Service
    52
  • Value
    53
  • Shipping
    36
  • Returns
    37
  • Quality
    49
Positive reviews (last 12 months): 0%
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Neutral
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Negative
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service is $#*!, don't even try to get your money back through them.
How would you rate AskNow?
Top Positive Review

“Excellent experience”

Heather C.
3/24/15

I have been a member of AskNow for a little over a year now. From a consumer point of view I think I have been lucky because I have found 3 psychics I like to talk to, although only 2 of them are still there: Love Raine and Clarissa. I do not get junk e-mails from AskNow although I occasionally get free minutes from Clarissa or one of their other elite psychics, which is nice because they are more money. Yes, I am aware those emails are "stock." That's fine. I try to stick to my membership minutes but I have to say that Clarissa is really accurate so sometimes I splurge. Raine is very honest and I don't always like what she has to say, but at least she's nice about it. I'd rather have the truth anyway. I have never felt pressured to stay on the phone or been told I HAVE to call anyone back. From an "employee" standpoint the psychic that left told me that she was not happy with the way they wanted to structure her contract when renewal time came up and that's why she left. I still talk to her too sometimes as she still does some readings. I have not had to contact customer service so I can't comment on that.

Top Critical Review

“BUYER BE AWARE!”

Mia N.
9/8/23

Yesterday I decided to have my cards read by a woman on ASK NOW and WHAT A MISTAKE that was! Although Ms. Kim was very nice, the charges WERE NOT! You MUST know that you are going to be charged an exuberant amount of money ONCE YOU HEAR the tone during your reading. When it was all said and done, I was in for well over $500! When I called to dispute the charges I was faced with a very unprofessional young girl who SHOULD return to customer service training for sure! I WILL NEVER use your service again!

Reviews (130)

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customer service (37)
Thumbnail of user heatherc41
1 review
26 helpful votes
March 24th, 2015

I have been a member of AskNow for a little over a year now. From a consumer point of view I think I have been lucky because I have found 3 psychics I like to talk to, although only 2 of them are still there: Love Raine and Clarissa. I do not get junk e-mails from AskNow although I occasionally get free minutes from Clarissa or one of their other elite psychics, which is nice because they are more money. Yes, I am aware those emails are "stock." That's fine. I try to stick to my membership minutes but I have to say that Clarissa is really accurate so sometimes I splurge. Raine is very honest and I don't always like what she has to say, but at least she's nice about it. I'd rather have the truth anyway. I have never felt pressured to stay on the phone or been told I HAVE to call anyone back. From an "employee" standpoint the psychic that left told me that she was not happy with the way they wanted to structure her contract when renewal time came up and that's why she left. I still talk to her too sometimes as she still does some readings. I have not had to contact customer service so I can't comment on that.

Tip for consumers:
If you like your first reading and think you will call back then I would sign up for the membership - MUCH cheaper that way.

Service
Value
Quality
Thumbnail of user tessar2
1 review
26 helpful votes
May 20th, 2015

I have been a customer of AskNow for a very long time and have tried several of their readers in search of the best online psychic. I found them. Both Psychic Jozette and Psychic Clarissa have been giving me the most accurate psychic readings I have ever had from any network. They are not the cheapest psychics on the network but I would rather pay more and get a good, accurate reading. Clarissa gives you details that she could have never just "guessed" and Jozette does a remote viewing thing that is pretty remarkable. I stick to those two readers now and never have to worry unless they leave the network.

Thumbnail of user tylerc22
7 reviews
45 helpful votes
November 10th, 2013

I was going through a difficult time and needed some psychic guidance. Thank God I found Psychic Clarissa on that site. She was amazing. She knew my situation without asking leading questions. Her predictions came true although her timeline was a little off. She only does online chat, which I prefer, but for those who like to talk on the phone I tried Psychic London and found her predictions to be accuratre, as well.

Thumbnail of user jessicad20
1 review
25 helpful votes
May 21st, 2014

They can be expensive but that depends on how much time you talk and who you pick. Every time it have called, I've enjoyed it. Well worth the money! But every time I called, I would pick Psychic Angel Reader Nicole. I don't think she's there anymore but I really enjoyed every single conversation with her. She's very friendly and very helpful. She may have went to California Psychics like some of them have, I don't know. Anyways, most of the staff is friendly. You gotta keep in mind that there are just some psychics that you don't click with. I've learned to look at their pictures and if I get a good feeling about them and they are REASONABLY priced, I call them.

Thumbnail of user ticcias
1 review
21 helpful votes
June 25th, 2014

Hi just wondering if anyone knows where Zandalee might be doing her readings at now. Any information would be great thanks

Thumbnail of user kellyb108
4 reviews
54 helpful votes
October 16th, 2015

I have had readings with several psychic companies and there are good and bad psychics on every network. I was on one of my favorite metaphysical sites and saw an ad for a 15 minute reading for $10. Since it wasn't a huge investment I thought I would try out AskNow. Psychic Tawnya literally freaked me out. She knew my boyfriends occupation and described him to a "t". It has been 3 weeks since my reading and everything happened exactly how she said it would! She was scary accurate and every time something happened like she predicted, I reminded myself that I was told it was going to happen. Now I'm afraid to do anything without calling her first lol

Thumbnail of user robr25
1 review
12 helpful votes
September 3rd, 2014

Wonderful psychic. My favorites are virgo, josette, and miss zandalee. Their reading are powerful and easy to understand. So quick to address your questions. Thank you from robert.

Tip for consumers:
Be fair in your opinions.

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Thumbnail of user lorih16
1 review
13 helpful votes
July 8th, 2014

I tried a few different psychics on Ask Now before I found a good fit. Kind of like Goldilocks, one was too religious, one was too hard to understand, one was very uplifting but her predictions didn't come to pass. I read a bunch of reviews of the different psychics and then tried Psychic Jozette. Excellent, couldn't ask for a better connection. I hope that helps someone.

Thumbnail of user tenderh
1 review
13 helpful votes
November 14th, 2013

I've tried all of the sites and this is the best and most accurate. My favorite psychics are definitely Prophetess Phyllis, Psychic Capri and Harrison. I belong to their club membership, So I get minutes added to my account every month and I can honestly say I don't know what I would do without them.

Thumbnail of user paulaa39
1 review
11 helpful votes
November 11th, 2014

Wonderful readings... I truly was surprised by the reader which I am still stoked about. Incredible information and miss zandalee blow me out of the water...

Thumbnail of user billyh22
1 review
10 helpful votes
February 3rd, 2014

I just signed up for ask now, and love it, I love psycic molly rose, she was kind caring and to the point, didnt waste my time and picked on people around me. Will call her again soon.

Thumbnail of user joycec11
1 review
25 helpful votes
June 18th, 2014

I called ask now on yesterday 06/06/2014 and spoke with zandalee I hope I am spelling the name correctly, I was experiencing a major decision with my fiancée that I was I total turmoil about right away she gave me specific insight on my fiancée and our situation she was 100% correct and she gave the an excellent reading. I want to thank her so much for her help she spoke to me and shared with me information that was right on point. I am totally for this psychic because she did not give my gimmicks, I am not a person who spend foolishly on these sorts of things this is only my second reading my first one was 20 years ago so please believe me I was at a crossroads that would have affected me in a major way. Please use her when you speak with her please have an open mind and listen and allow her to guide you in a clear direction don't not go in sobbing and crying, this is an honest review from an individual who desperately needing answers and I will use her again in the future, again thank you zandalee

Thumbnail of user nataliep4
1 review
7 helpful votes
June 15th, 2013

I've tried a few online psychic networks and the pay per minute companies were extremely expensive and the predictions never came to pass. While reading reviews, I found a psychic network called Tarotti.com and they were not pay per minute and overall seemed affordable.

Unlike asknow.com and others, none of their psychics beat around the bush, jabbering on with irrelevant, unrelated nonsense, like the beauty of my turquoise aura and so forth, trying to take up my time.

The psychics I selected at tarotti.com went well over the purchase time and were brilliant. I was "home!" They are really great and I feel that I'd be lost without my Savantace. I used three different psychics there and loved them all.

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Thumbnail of user factsr
1 review
27 helpful votes
August 20th, 2014

You are all idiots especially you psychic savantace when on every page asknow is linked on your posting the same stupid ad about visiting your website for a reading. I work for as know and savantace all I ever heard was bad reviews about you. I also use the service and we have some amazing people like medium jozette. Its all about the connection and if its not their then don't continue. As for customer service we go above and beyond to explain how to get to your psychic press 2 not one... We have a specific script that explains how to get thru the automated system. We go into detail about everything if your not listening during your set up call that's your own issue. We have numerous toll free #s to reach us and it is not a scam. People need to listen and comprehend before jumping to conclusions and posting bull$#*! online!

Tip for consumers:
Read the terms and conditions

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Thumbnail of user karav
2 reviews
10 helpful votes
May 10th, 2012

My favorite psychics at AskNow is Venus Rising and Man of Light. They are both spot-on and have saved me a ton of grief! I tried many psychic networks before finding AskNow and I'm glad I did. I had an ok reading with Hey Renee but she works with California Psychics now.

Thumbnail of user mediumjozettes
1 review
45 helpful votes
November 29th, 2014

Hello, this is Medium Jozette from AskNow; I have worked with a staffing agency that promotes us on this site since March of 2012. It took me a long time to decide to branch out into the online reading forum and I am very happy that I chose to do so. After almost 2 years of working through AskNow, I have many followers, so it certainly surprised me when I Googled my name by chance today and saw so much hateful banter here about this company at its practices. So I decided to write from a psychic perspective to help all of you see a little differently. I do thank those here who spoke so highly of me though!

I can tell you that I am compensated very well for my work and I have never been asked to alter my readings in any way. I was shocked when I read the comments here from one psychic who said she was asked to scare people into calling back and that she was told to hold the callers on the line. I have never been told to scare anyone nor have I been told to take advantage of a customer. When the reading is over, it is simply over. Customers call back because they had a good experience and they want to.

For the people who commented here that were unhappy with their psychic guidance, let me explain some things to help you understand why some readings are successful and some are not. Sometimes a reading depends on the person asking for guidance and their approach to it. We, as spiritual advisors, work off of the vibrational energy that comes with your voice. So if you call in very skeptical with negativity, we only have negativity to work from. It is okay to be skeptical. A healthy amount of skepticism is expected, but you should approach your reading with an open mind. You just took the time to call in and allocated for the expense to call in, so why wouldn't you want to get the best out of your reading? I basically gave my first reading at 7 years old, I have years of experience. There is no reason to test a psychic, but rather to approach the reading with an open mind, take the information with you, and then make a decision after you have had time to digest the information. If your predictions don't come to fruition, try someone else. Sometimes messages from the other side won't make sense right away until your life plays out for a while. Basically what I mean is that we aren't trying to get you to give us your personal information when we begin to connect to your energy, but rather trying to get some vibrational energy to work from. I have seen many readings go downhill and even with my students when they are trying to read someone with only negative thoughts toward a connection. But I have amazing results when reading someone who is open and wishing for a positive result.

As far as customer service and double-billing as commented here: I would have to say that with the amount of customers who continue to call me on a daily basis, and I have a very high repeat caller average (usually ranging from 80 to 100% on any given day), they must not be double-billing on a regular basis because I would hear those complaints. With all the time I have worked with AskNow I have only heard two complaints about customer service and they were for reasons other than service. NEVER ONCE have I heard of someone being double-billed.

If you have had a bad experience with readings and you are still looking for clarity or guidance, give me a try. Come to AskNow and read my reviews. I have helped many people find clarity on their life's path. I had one young mother call me recently who said that without me she would have never been able to catch her husband cheating. She explained how I gave her the strength to find out the truth and she will be forever grateful. That is why I do this work. To help people like you find peace.

Thumbnail of user lisac76
7 reviews
74 helpful votes
December 3rd, 2014

I have been working with AskNow for several years now. I was hired by the psychic hiring agency OneSun. I have to say that I have been very happy working for this company. I have been doing psychic work for over 20 years and have a great following with AskNow. They compensate me well and my psychic managers have never ONCE told me how to do my readings nor have I ever been told to alter my predictions. I had to give 3 sample readings to different managers when I got hired so that they could assess my abilities. To my knowledge, they don't release a psychic from their service unless the psychic gets multiple complaints or the psychic gets multiple clients that hang up on them because they weren't enjoying their readings. If a psychic complains that they are available for hours and hours while only being compensated a small amount, that is because no one is calling that psychic. People don't call back psychics that they don't like. I, personally, have a 85% repeat customer percentage because my clients get accurate information the first time they call. I notice some of the people on this site are psychics that were "let go" from the service and are now promoting their own online businesses. I also noticed that one psychic in particular is fraudulently posting under multiple names and leaving bad reviews. Would you really trust someone like that with your personal information? I stand by my belief that there are truly gifted psychics on AskNow and I would recommend the service to everyone.

Thumbnail of user connorm8
1 review
12 helpful votes
July 14th, 2014

I have some readingin my lifetime. But I have to say with great accuracy compassion that the psychic reader I chose was fantastic fantastic. Her name was
Miss zandalee. Extention: *******. Wow. She was outstanding in my opinion.

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About the business

Get live psychic readings by phone with free psychic chat at Asknow.com. Top ranked elite psychics are waiting to provide you with accurate readings, love and career advice. New customers get a free psychic reading.

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