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AskNow has a rating of 1.76 stars from 130 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AskNow most frequently mention customer service, credit card, and minute reading problems. AskNow ranks 118th among Psychic sites.
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I have been a member of AskNow for a little over a year now. From a consumer point of view I think I have been lucky because I have found 3 psychics I like to talk to, although only 2 of them are still there: Love Raine and Clarissa. I do not get junk e-mails from AskNow although I occasionally get free minutes from Clarissa or one of their other elite psychics, which is nice because they are more money. Yes, I am aware those emails are "stock." That's fine. I try to stick to my membership minutes but I have to say that Clarissa is really accurate so sometimes I splurge. Raine is very honest and I don't always like what she has to say, but at least she's nice about it. I'd rather have the truth anyway. I have never felt pressured to stay on the phone or been told I HAVE to call anyone back. From an "employee" standpoint the psychic that left told me that she was not happy with the way they wanted to structure her contract when renewal time came up and that's why she left. I still talk to her too sometimes as she still does some readings. I have not had to contact customer service so I can't comment on that.
Yesterday I decided to have my cards read by a woman on ASK NOW and WHAT A MISTAKE that was! Although Ms. Kim was very nice, the charges WERE NOT! You MUST know that you are going to be charged an exuberant amount of money ONCE YOU HEAR the tone during your reading. When it was all said and done, I was in for well over $500! When I called to dispute the charges I was faced with a very unprofessional young girl who SHOULD return to customer service training for sure! I WILL NEVER use your service again!
I signed up last night and I went through many of the sidekicks just waiting for one to be available and then I finally found one. It was a male with a kind of complicated last name. When he answered he just asked for my name and date of birth, and asked what he could do for me. Very first I told him this was my first reading and I was a bit nervous, but still I opened up giving him vague descriptions of the situation. And after that, he told me what he had to say and explained it in full. He was very fast with his words yet also to the point. I got so much out of just a 14 minute call with him. He did not waste time and he interacted with me, yet not too much. The reason I gave it a 4/5, is because I still have to wait for it to play out and see if it does. All I'm thinking is that maybe you just have to find the right person for you. Whether it be as chance like me, or through process of elimination. I also received no additional payments.
I have been using Asknow for a little over a year. The website is easy to navigate, customer service has been good to me (including refunding an entire reading that was filled with tech errors on their end... approx 150 dollars). The psychics themselves seem to be legitimate. My favorite is Michael Sky. I do believe he is the real deal and before you even type a sentence he is able to pick up on details and give you very honest answers and advice. I am finally taking his advice, and i literally like a shift took place.
Ive never had a problem with customer service. The only major issue I have with Asknow is tthe fact the management aka the big shots are so controlling and this Toprated, elite, and Master level nonsense. So you can get a minutes package for an affordable price for Top rated, but in order to speak with a Master you have to pay their per minute rate? Why can't everybody just be regular psychics and the minuyes packages be available for all of them, and then let the customer choose of they want to continue at $13/min?! The way it used to be! Now my fav Michael sky is a Master, so I can't speak with him like I used to, its not affordable anymore. There are many competing companies out there, so I suggest Asknow really reevaluate their pricing and get rid of the Master, elite, and top rated thing
I had a few rough experiences before I found Twilight4Ever and Intuitive Amy. These 2 are my favorite and are spot on almost every time! Twilight's been wrong a few times, but they don't guarantee they are 100% accurate every time. Remember folks, when you call, and on the website, there is a disclaimer there that says "For entertainment purposes only" so keep that in mind when calling!
It was really expensive but I really enjoyed my reading with psychic Kendal she is the real deal holyfield she told me things about my past no one ever knew and hopefully the things she told me about my future will come true.
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