• Ashley Stewart

Ashley Stewart

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Overview

Ashley Stewart has a rating of 1.75 stars from 181 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ashley Stewart most frequently mention customer service, credit card, and return label problems. Ashley Stewart ranks 153rd among Plus Size sites.

  • Service
    48
  • Value
    49
  • Shipping
    44
  • Returns
    41
  • Quality
    45
Positive reviews (last 12 months): 25%
Positive
5
Neutral
1
Negative
14
45
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • My complaint isn't the clothes quality bc nothing from Ashley Stewart has ever ripped on me or been Damaged.
  • And when I made a call to customer service all they were worried about was how and when I would pay my bill.
How would you rate Ashley Stewart?
Top Positive Review

“Excellent Customer Service”

Elaine P.
1/8/24

I went to the location in Ewing NJ. Tammy was awesome. She greeted me and helped me while shopping. She also rung up my order. I will be back soon to shop while Tammy is working.

Top Critical Review

“Buyer Beware”

NIA J.
1/3/24

Placed an order over 3 weeks ago, I have yet to receive my order. I will work it out with my bank! Will NEVER PURCHASE Sweet Honey Ice Tea from AS again. I will not be scammed by online business's in 2024.

Reviews (181)

Rating

Timeframe

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Reviews that mention popular keywords

ashley stewart (70) customer service (57)
Thumbnail of user robyannie2
1 review
0 helpful votes
October 18th, 2023

I said I'm calling about my bill.he said you didn't pay it.i said yes on the 6th.he said no,no,no and went into when will I be paying. I said sir what you should say is let me look into it so we can find an answer. But no Elvis kept the mic and kept talking. So I left him with I'll will pray for you.

Tip for consumers:
I love the clothes and cashier in store.but that 1 that hide behind his phone is a booger

Products used:
All

Thumbnail of user joang154
1 review
2 helpful votes
April 24th, 2019

I recently purchased 2 skirts and a jacket from Ashley Stewart online, and had no problem. Items arrived in time expected, were correct sizes, and I'm happy. I love the way the one skirt's waistband is made -- looks like a wide band, but there's a thin piece of elastic nested near the top that is the real waistband, so it doesn't roll like true wide bands often do. I wear a 24 or 3X normally and these were a bit large. I will get 2X or 22 in the future. Only complaint is jacket stripes not symmetrical on front panels. I'd have been upset if I'd paid full price.

Thumbnail of user lelak2
2 reviews
2 helpful votes
November 8th, 2017

Only thing right now is the shipping. But they will refund you. I love all my items. I've been shopping with them online since they closed down the KC store. They need to fix the shipping and things will get better

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About the business

Ashley Stewart is number one for Plus Size Fashion and Trends! Find the Newest Dresses, Jeans, Tops, Bottoms, Lingerie, Plus Size Clothing and Full Figure Fashion for the Best Price.

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