Ashley St. Claire

Hands down the absolute WORST online purchase I have ever made. I ordered two pair of scrunch back leggings after seeing numerous posts and video streaming through my instagram. Waited WEEKS for the package. They were NOTHING like the pictures and made of cheap, itchy uncomfortable material, horrible shape, reeked of chemicals. I returned immediately. This was where it got interesting. They refused a refund because I didn't return in the bags they were shipped in.? I had to tear open the plastic bags to see the leggings. Offered a store credit code to use online and the code did not work. Asked again for refund and was told they didn't receive my return. Sent them their email confirming that they did, indeed. Then they said that I could only reorder what I had returned. WHAT? Filed complaint with BBB. The company ONLY communicates via email. There is a phone number that goes straight to vm with no return phone call EVER. I contacted them every single day for three months straight. Finally got a new code for store credit that did work for another item but seriously, don't bother. HORRIBLE quality.