About the Business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It's not looking great as I expected. It's falling down when I bend
Had trouble while checkout and I need to get order number
Everything went smoothly. Glasses were nice a bit smaller than I expected but nice
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Christmas gift with excellent service and delivery of product.
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My original order was placed with wrong amount in quantity. Cancelled order and reordered. Customer service reviewed 1st order and refunded monies. 2nd order was received, in beautiful condition and thankful for experience, good service and great quality. I only wish that bracelet could have been sized before receiving.
I ordered Burberry sunglasses and they are new, authentic and came carefully packaged and they are beautiful. Will order more from Ashford in the future.
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Purchased for my mother for Mothers Day. She loves it. Product arrived in great shape and on time!
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Meets the description. Wife loves it and great price and fast shipping.
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Quick and easy, got exactly what I wanted! Great price and shipping.
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Compared to other watch companies, Ashford had the best prices.
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Have not received any items yet. Will rate again once product is received.
I ordered a watch when the listing showed qty 2 available (Your item is no longer in stock Order#: w*******097). Several days later, I was notified that the watch was no longer available. While I received a full refund, the experience was disappointing.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at customerservice@ashford.com
I am currently in the process returning my first pair, I didn't care for the way they fit. Adjust ordered the different pair.
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Very happy with my purchase. The product arrives sooner than expected and the quality exceeded my expectations.
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Very easy and the prices can't be beat.
Excellent purchase experience and very good watch for men!
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Great company! Would definitely order again! Quick turnaround!
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I had never heard of or bought from Ashford. But I took a chance and happy I did. Great purchase process, fast shipment and great price. Thank you!
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Fast delivery and great prices. Happy I found them. Nice watches!
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Everything is excellent, products and service. I love all my watches.
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One issue, the watch I ordered it doesn't turn on, I need to bring it to a watch repair shop what is wrong with it…..
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It was a nice experience. Very simple and easy. I feel confident purchasing on this seller.
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It was a very beautiful and brand new Rado watch and it is very easy to purchase.
No problems, the items were shipped very quickly. Items were exactly as described. Thank-you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We really appreciate you taking the time to leave us a review, thank you for your kind words!