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About the Business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 15 days

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16,704 reviews
Florida
1 review
0 helpful votes
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Reliable
May 30, 2025

Transaction was smooth. No issues. Ordered on line easily and shipment was standard.

Date of experience: May 20, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Canada
1 review
0 helpful votes
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Great selection and amazing prices!
May 30, 2025

Great place to find nice watches at a very reasonable price.

Date of experience: May 20, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Washington
1 review
0 helpful votes
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Great find
May 29, 2025
Updated review

Overall, my experience was good. The only complaint I have is that it wasn't packaged with the care I was expecting. It was kind of thrown in the invicta box and wouldn't shut flush. Plus there was slight damage to this inside of the box. I deducted a star for that reason.

Date of experience: May 20, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Easy website to use and they had the watch I was looking...
May 19, 2025
Previous review

Easy website to use and they had the watch I was looking for.

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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Exactly as described
May 29, 2025

Great. I'm very satisfied with watch and price. Would definitely buy again from Ashford!

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Pennsylvania
1 review
0 helpful votes
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Hamilton Khaki Pilot Watch
May 29, 2025
Updated review

I'm in love with this watch. I was looking for a field watch and chose the Hamilton Khaki Pilot watch. I couldn't be happier with my choice! The watch gains about a second a day! I am also delighted with Ashford's communication, speed of shipping, and, of course, the great price.

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Great price
May 19, 2025
Previous review

Great price. Friends vouched for you so I'm trusting them. So far so good.

Date of experience: May 9, 2025
North Carolina
1 review
0 helpful votes
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Ashford is a great store! :)
May 29, 2025

I got great wished gifts, Thank you and are always on fashion too :)

Date of experience: May 18, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

California
1 review
0 helpful votes
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Easy
May 29, 2025
Updated review

Easy to order from this site. Navigation was easy. No problems. PayPal accepted.

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Easy to order and apply coupon
May 19, 2025
Previous review

Easy to order and apply coupon

Date of experience: May 9, 2025
Connecticut
1 review
0 helpful votes
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Great Shades
May 29, 2025
Updated review

Delivered before due date Great price and good quality. I would recommend them

Date of experience: May 24, 2025
Ashford W. — Ashford Rep
2 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Good so far!
May 24, 2025
Previous review

Good so far!

Date of experience: May 14, 2025
Colorado
1 review
0 helpful votes
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Simple, easy, complete
May 29, 2025

Delivery was on time, products were well packed. Ashford did a good job communicating with me on the products and the delivery timeframe.

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Delaware
1 review
0 helpful votes
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Great price
May 29, 2025
Updated review

Easy website with great prices. Couldn't be happier with the price i paid for these premium sunglasses.

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Great prices on premium sunglasses
May 19, 2025
Previous review

Great prices on premium sunglasses

Date of experience: May 9, 2025
Ohio
1 review
0 helpful votes
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New experience was good
May 29, 2025
Updated review

First time shopping here - based on sale priced items. Will have to evaluate based on future purchases

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


1st time payment failed
May 19, 2025
Previous review

1st time payment failed

Date of experience: May 9, 2025
Virginia
1 review
0 helpful votes
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Fantastic experience and a great price. Would highly recommend Ashford when purchasing a quality timepiece.

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.

Texas
1 review
0 helpful votes
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Great Pricing
May 29, 2025
Updated review

Amazing prices, fast shipping. Will buy from them again. Stupid 50 characters on review though

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Amazing prices
May 19, 2025
Previous review

Amazing prices

Date of experience: May 9, 2025
Ohio
1 review
0 helpful votes
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Purchased a brand new Luminox watch and when it arrived the lume was bad. I've owned several Luminox brand watches and the lume is always amazing. I requested a return and they expect me to pay return shipping and insurance for a defective item. I'll never buy anything from Ashford again

Date of experience: May 19, 2025
Texas
2 reviews
0 helpful votes
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Great watch at a good price
May 29, 2025
Updated review

Very reliable product quality at a good price. Ive bought many watches from Ashford.

Date of experience: May 19, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Good Deals
May 16, 2025
Previous review

Quality products at a good price. Free shipping if you are patient.

Date of experience: November 4, 2024
North Carolina
1 review
0 helpful votes
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Too loose
May 29, 2025
Updated review

It's not looking great as I expected. It's falling down when I bend

Date of experience: May 19, 2025

Had trouble while checkout and I need to get order...
May 13, 2025
Previous review

Had trouble while checkout and I need to get order number

Date of experience: May 3, 2025
Washington
1 review
0 helpful votes
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Watch
May 28, 2025

Very good. Excellent experience. Will buy from Ashford again.

Date of experience: May 18, 2025
Ashford W. — Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

Texas
1 review
0 helpful votes
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Everything went smoothly. Glasses were nice a bit smaller than I expected but nice

Date of experience: May 18, 2025
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Nevada
1 review
0 helpful votes
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Movado Woman's Watch
May 28, 2025
Updated review

Christmas gift with excellent service and delivery of product.

Date of experience: December 16, 2024
Ashford W. — Ashford Rep
2 months ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Customer Service
November 19, 2024
Previous review

My original order was placed with wrong amount in quantity. Cancelled order and reordered. Customer service reviewed 1st order and refunded monies. 2nd order was received, in beautiful condition and thankful for experience, good service and great quality. I only wish that bracelet could have been sized before receiving.

Date of experience: November 9, 2024
Florida
1 review
0 helpful votes
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I ordered Burberry sunglasses and they are new, authentic and came carefully packaged and they are beautiful. Will order more from Ashford in the future.

Date of experience: May 18, 2025
Ashford W. — Ashford Rep
2 months ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!