About the Business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
While trying to checkout, the site kicked me back to the homepage at least three times. I had to keep returning to my cart and starting over again.
I was initially hesitant to order from an international site, worried that the good price would be too good to be true but my watch arrived from USA - AUS within two weeks. It's a present for later on so I haven't worn or seen the watch yet but my husband ensures me it's lovely and I can't wait to receive it.
Was a little hesitant ordering from overseas but after some research I was reassured and looking forward to receiving my order.
Order a glass and It is quick and as expected with good quality
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Quick shipping and professional service from my past shopping experiences
Experience it's been fine, a little disappointed concerning the frame.
Was disappointed with watch dial luminance, but couldn't return it because I'd worn it before discovering the flaw.
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Was notified that watch was not returnable because I'd worn it,
Great prices, big selections to choose from, easy returns, satisfied customer every time.
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Great price, great looking watch outstanding value and quality
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Was worried something was going to be wrong with the order, but it was on time and the product in perfect shape
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Shopping with Ashford was a smooth and satisfying experience from start to finish. Both watches I ordered arrived quickly, beautifully packaged, and exactly as described. The quality is outstanding, and communication with the seller was friendly and professional. I would definitely shop here again and recommend it to anyone looking for authentic, luxury timepieces at great prices. Date of experience:
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Received the glasses. Met my expectations. Good job, keep it up.
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I order two watches and only received one. I can't track the other watch cause it's the same tracking number for both items.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at customerservice@ashford.com
Best prices for high end designer products
Fantastic experience. Great product at a fair price. Fast shipping. This could not have been better.
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Easy and quick with great prices. Loved it and will be back.
I ordered a Tissot, bad quarts movement it took forever the process for reimbursement.
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Everything moved smoothly, no issues and watch looks great. No problems registering the Tissot manufacturers warrenty.
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Everything great! Best prices, quality and selection. Definitely recommend the store
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Pricing, shipping, follow-up all top tier. My new first stop for watches.
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Happy with my purchase. It's a genuine website with original merchandise
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Good experience in the past. Shipment came timely and there were no damages
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Awesome product and services! Way to do the shopping! Smart platform!
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Love these sunglasses and the price was right. I bought them on a sale and thats what brought me to this site while there were no issues with delivery or quality
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Great Prices and hoping it goes smoothly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We really appreciate you taking the time to leave us a review, thank you for your kind words!