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Asda has a rating of 1.93 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Asda most frequently mention customer service, and head office problems. Asda ranks 113th among Grocery Delivery sites.
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I purchased the Delivery Membership at £6-50 per month, now I can order as required without a delivery cost, usually twice a week, it needs to be over £40 but that's easy now a days, I also get priority delivery, I can order up to 11pm and receive next day, can't be easier of more efficient
Only half my delivery was delivered, I got only half my refund a week later! Still fighting for the rest! Food is poor, fruit bruised, meat is dateline. Only used due to convenience but with half the food missing, it's no longer convenient so will avoid at all costs. Very poor since ownership changed.
I've used the online ordering and collect in store service a few times now but the service actually seems to be getting worse rather than better.
The past few orders I've had, I've had to contact them to complain about something that's wrong etc. Online ordering & free collection should make your life a bit easier but I've found with ASDA it definitely doesn't.
Poor attitudes in store too when you go to collect items, poor quality of the children's clothes/shoes (they used to be great). Seems to be going downhill so will definitely be trying elsewhere in future.
Asda was ok, had a few items not recieved and customer service was a little slow, but overall i would shop again
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