1 review for ArtPal is not recommended
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Minnesota
2 reviews
16 helpful votes

Anybody Artpal'd Around?
May 15, 2022

WooHoo!
Artpal!
This is great!
I thought.
What a great opportunity!
I can make sales for free!
I'll put all my paintings out there for people to see and Artpal will be a pal and do nice prints and framing and pricing and shipping for me!
So easy!
And
FREE!

But.

I don't ever think anybody's ever seen anything ever that I've ever put on Artpal ever.

You have to shower your paintings in dollar bills like a gentleman's club if you want each painting to actually ever crawl around on the stage for 4 minutes and get seen by 10 to 20 people sitting in a dark corner at lunch hour that may not may not be interested.

And.

There was this one painting in particular that I knew my daughter liked alot. I thought ooh yes I can enlarge it and gift her with it on a nice thick canvas.

So.

I tried to use the service I'd spent so many hours photographing my art for, to send a canvas print to my daughter in San Francisco for Christmas last year, 2021. This will be nice to see how the other end works, I thought. What's it like to be the customer of Artpal? The art buyer!

Anyway.

I guess the address got autochanged somehow or something on the order at the last milasecond before I pressed send or something? I did notice the program trying to rearrange what I'd typed and having to go back in and retype it once, but, I thought I'd caught and corrected it already and

The next thing you know.
I noticed the sending address was all funky in tracking immediately and I paused everything to help out, let them know and e mail them right away that I knew that order wasn't going anywhere. Nobody in shipping caught that there was a PO Box AND an apt. #? Maybe shipping's not their thing. So the guy I emailed was just having a bad life, I guess, because he was more accusatory and venomous than one bad day creates in a person. He was unwilling to send it to the correct address and said it would be at a post office somewhere. Well, THAT never happened so I wonder where it ever ended up after almost a year? I have emailed them many many times and they have never responded since the initial response.

So finally.

I contacted the Better Business Bureau recently, (I really just wanted to resolve it with Artpal) and they tried contacting Artpal twice and couldn't get them either. That's it for the BBB. Case closed. The print and shipping costs were expensive though and I still want her to have it and I wanted her to send pics so I could see what the quality looked like and get her opinion if she was happy with it or not and check out the whole operation and everything and and I never got to see anything and I never got my money back and, well, I'm mad about it.

I am curious, though.

Has anyone else had any kind of interaction with Artpal? Artist, buyer, voyeur other,

Lawyer?

Actually.

Has anybody ever even HEARD of Artpal? Ever?

Date of experience: May 15, 2022
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