• Arthur's Jewelry

Arthur's Jewelry

Overview

Arthur's Jewelry has a rating of 4.93 stars from 352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arthur's Jewelry most frequently mention customer service, fast delivery, and good quality. Arthur's Jewelry ranks 4th among Discount Jewelry sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    2
  • Quality
    9

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
26
Neutral
0
Negative
0
1
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What reviewers want you to know

Positive highlights

  • No matter where I am, o always get the same amazing prices, great customer service, and crazy fast shipping!

Critical highlights

No critical highlights yet

How would you rate Arthur's Jewelry?
Top Positive Review

“The best place to shop for Hawaiian jewelry”

Lynn G.
1/20/24

I live on the east coast and don't travel, so returning to O'ahu is nearly impossible. I turn to Arthur's when I want to add to my collection. This time, I ordered a lovely ring - maile and and plumeria. Scalloped edging and a 6mm which is about 1/4 inch wide. Easy to wear, I did order 1/2 size up to allow for air to circulate between my finger and the ring. Well priced and very quick delivery. I will order again.

Top Critical Review

“Service is different now”

JESSICA D.
9/4/20

I have purchased so much jewellery from this place & always had great service. However my experience this time was horrible. The tracking on my package hasn't moved in 5 days but they refuse to do anything. They said to WAIT 21 DAYS for my order to arrive. Ridiculous, did even offer a partial discount for the delay - siting slow delivery except for the fact that I'm an eBay seller & know that shipments have NOT been moving slow at all. I'd never order from this joke of an establishment again. No Aloha in their spirit.

Reviews (352)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user lucyg248
1 review
1 helpful vote
December 2nd, 2023
Verified purchase

I ordered a 4. I received a 4.5. It ended up to fit another finger so I just kept it. I will be ordering from you again, your jewelery is beattiful! But please send the correct size. Thank you!

Thumbnail of user kbw5
1 review
0 helpful votes
March 13th, 2023
Verified purchase

Fast delivery, but quality could have been a bit better. Overall satisfied.

Thumbnail of user annas598
1 review
0 helpful votes
March 15th, 2020
Verified purchase

I have been visiting Arthurs jewelry site for a few years and I am very happy with my orders. They are quick and keep you posted as to what is happening with your order. I will continue to visit the site and buy from Arthurs. They go above and beyond helping a customer.

Thumbnail of user charlesm1702
1 review
0 helpful votes
June 11th, 2021
Verified purchase

I wasn't sure what I wanted but found exactly what I needed at a fair price. The pieces I ordered are exactly what was pictured on the website, and they're beautiful. They lost one star for the poor USPS shipping options. I paid extra for express, and it still took 5 business days to arrive.

Thumbnail of user tammyc627
1 review
0 helpful votes
August 23rd, 2021
Verified purchase

The ring itself is very beautiful, very delicate, however the metal is thinner than I was expecting and the ring is starting to loose its round shape. Regardless of this, I am very pleased with the detail of the flowers.

Service
Value
Shipping
Quality
Thumbnail of user ellenf216
1 review
0 helpful votes
September 20th, 2021
Verified purchase

Love the quality of the omega. However, the chain flips up to the side doesn't lay flat.

Thumbnail of user karenh643
3 reviews
2 helpful votes
April 27th, 2019

I'm kind of addicted to browsing your goodies. So cute stuff jewelry. My hubby got me one and I got interested to check the store out for more. Now I know where to look

Thumbnail of user marshal188
1 review
0 helpful votes
December 10th, 2020
Verified purchase

Expedient service and quality product. Only wish you had a better presentation box.

Thumbnail of user amya1221
1 review
1 helpful vote
April 6th, 2022
Verified purchase

Would purchase again, please include 18k genuine gold as well.

Thumbnail of user joseep3
1 review
0 helpful votes
March 5th, 2019
Verified purchase

The earrings are very good quality and my friend loves them! The delivery service was also very good!

Thumbnail of user carloseduardoa
1 review
0 helpful votes
March 30th, 2020
Verified purchase

Wonderful and charming. Perhaps enough little, but very wonderful. You can use every time.

Thumbnail of user marlonf15
1 review
0 helpful votes
April 23rd, 2019

I ordered 3mm diamond cut necklace 24" and it was delivered on time as expected. It's a fine beautiful piece of jewelry. I will again shop over here. Thank you.

Thumbnail of user krisj41
1 review
0 helpful votes
May 5th, 2019
Verified purchase

Found the piece I wanted. Fit as expected. Came as expected. Overall a good experience. Quality is as discribed.

I need 100 characters so this rest is just nothing.

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From the business

925 Sterling Silver Hawaiian Jewelry, 14K Hawaiian Jewelry, Hawaiian Koa Wood Jewelry, Fine Jewelry, Precious and Semi-precious Gem Stone Jewelry and more...

Business History

We have been doing business in Hawaii for more than 30 years and we carry large selections of Hawaiian plumeria jewelry, sea life jewelry, Hawaiian handmade heirloom jewelry, Hawaiian Koa wood jewelry, precious and semi-precious gemstone jewelry, coral, pearl, 925 Sterling silver chain, 14K gold chain and more. Please visit our website arthursjewelryhawaii.com

Aloha!

Company Representative

Thumbnail of user arthurc51
Arthur C.

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