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Thumbnail of user jamesv366
1 review
2 helpful votes
April 29th, 2020

I ordered a custom mess dress tunic from Union Militaria and I could not be happier. Custom service responded to all of my questions and requests within 48 hours. Not only that, but upon delivery i discovered an issue with the product (a seam in the sleeve was missing stitching, leaving a small hole) so they sent me another of charge! Never could I have expected to deal with such a professional company, because in this day and age customer service is a thing of the past -- but not at Union Militaria. The quality of the product, coupled with the greatest customer service i have ever had the pleasure of dealing with, ensure that it will not be my last.

Thumbnail of user leahb327
1 review
0 helpful votes
February 23rd, 2022

Quick to accommodate, especially in my case with a wardrobe malfunction during a professional theatre tour. Mark is lovely to work with and delivers the product very efficiently.
Leah Bell. Producer and Director The Cinder Path

Thumbnail of user jm289
1 review
2 helpful votes
February 28th, 2017

I purchased an item that did not get delivered--customer service said it was sent to their review process. No follow up email, no product delivery, no credit given for purchase. I chose ground deliver via Fed Ex (a company I have confidence in)... they later said it was sent by ground via U.S. Postal--which never arrived. I believe they use the excuse of unreliable U.S. Postal service as a scam for non-delivery. Avoid at all cost or you may lose your purchase price and the associated follow up time--not to mention the stress and disappointment.

Thumbnail of user alans21
1 review
1 helpful vote
February 16th, 2012

This site is great i got my tent from here had a sick camping experience, downside it rained on the brighter side this tent kept me nice and dry, fit me and my sons under one roof. A++ fast shipping great price great service live chat what else can you ask for.: D

Here is the link what i slept in this weekend Very Happy Thanks Outdoorgear
http://www.outdoorgear.net/camouflage-3man-hexagon-dome-tent-p-2758.html

Thumbnail of user brandon.saundersbusiness
1 review
0 helpful votes
March 1st, 2024
Verified purchase

Title: Disappointing Experience with Used and Defective Knife from camouflouge.ca

Review:

I recently purchased a knife from camouflouge.ca, and unfortunately, my experience has been far from satisfactory. When the knife arrived, it was evident that it had been previously used and returned by another customer. The sealed plastic packaging was already open, and the blade had a noticeable scratch on it. Moreover, there was dirt and gunk in the pivot pin, indicating poor quality control.

To make matters worse, the design of the knife itself is defective. Part of the blade chips permanently because a metal pin inside the handle hits the blade when it is closed. This flaw not only compromises the functionality of the knife but also raises serious safety concerns.

Furthermore, the folding knife's action is extremely stiff, making it hard to open and close manually. Other users have reported similar issues with the knife, including difficulty flicking it open without loosening the pivot to the point of blade wobble, and the liner lock requiring two hands to disengage, making it clumsy and awkward to operate.

What's even more disappointing is the response from camouflouge.ca when I raised these issues. They requested proof with a video, essentially gaslighting me and implying that my concerns were not valid without visual evidence. This lack of customer support and accountability is unacceptable.

In conclusion, I would strongly advise against purchasing from camouflouge.ca. Their sale of used and defective products, coupled with poor customer service, makes them an unreliable and untrustworthy retailer. I urge others to take their business elsewhere to avoid similar disappointing experiences.

Tip for consumers:
These guys dont care about you or your satisfaction as a customer.

Products used:
Cold steel Medium Luzon

Service
Value
Shipping
Returns
Quality
Thumbnail of user frankb685
1 review
2 helpful votes
September 8th, 2020

I recently ordered a US Air Force cap. I never received the item. I contacted Walmart (who I paid my money to) and they indicated that they would advise Army Universe of my issue. I received an email from Army Universe that basically blew me off by telling me it had been reported as delivered and for me to check with my neighbors or USPS/UPS, or call the Police if I think it may have been stolen. This is not what I consider acceptable customer service. I did my part by ordering and paying. I am not responsible for the logistics! I would definitely not recommend dealing with Army Universe.

Thumbnail of user shanep5
27 reviews
154 helpful votes
June 24th, 2011

A very trust worthy site for police and law enforcement gear. There are some things for hunters and campers which don't require verification, but if you need police items, much of it will require proof of employment, which it should, the average joe doesn't need OC spray or a shirt that says POLICE. Prices are good compared to other sites, police stuff is just expensive, thats the way it is. I always find something I want or something I think I need on the site. Shipping is fast and the customer service is top notch. Cant go wrong here.

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