• Argos

Argos

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Overview

Argos has a rating of 1.37 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Argos most frequently mention customer service, consumer rights, and order number problems. Argos ranks 623rd among Electronics sites.

  • Service
    49
  • Value
    42
  • Shipping
    38
  • Returns
    36
  • Quality
    38
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
14
24
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Argos customer service is so bad and I'm not sure I can trust them anymore.
How would you rate Argos?
Top Positive Review

“Excellent service”

Anthony W.
1/19/23

Purchased teasmade in Hereford branch November Have had 3 replacements since owing to faulty items. I can only say i have had the must friendly & helpful attention from all staff, particularly Pete who went our of his way to help & obtain replacement Products.

Top Critical Review

“Absolutely disguisting”

TOM B.
12/20/23

Horrible experience, no care about customers. Will never ever use this store. I do not reccomend it to anyone as well as it just steals your money and especially time. Bought 1 Christmas tree which wasnt happy with but decided to give second chance and instead of waiting for money to ban card I chose gift card and added another 100quit. Received item which again was horrible quality as it had 3different type of branches on one tree. Thats silly habitat brand. So finally now its 2weeks so far, no money, no item. Item was returned. F you argos

Reviews (131)

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Reviews that mention popular keywords

customer service (40)
Thumbnail of user anthonyw1452
1 review
0 helpful votes
January 19th, 2023

Purchased teasmade in Hereford branch November Have had 3 replacements since owing to faulty items.
I can only say i have had the must friendly & helpful attention from all staff, particularly Pete who went our of his way to help & obtain replacement Products.

Thumbnail of user laurah2430
2 reviews
0 helpful votes
May 30th, 2022

My Hoover broke and I needed a New one quick, I went to have a look at the Argos site, found one on offer, ordered and picked up the same day! Fast easy service and efficiant.

Tip for consumers:
Fast and Easy

Products used:
Hoover Click and Collect

Service
Value
Shipping
Quality
Thumbnail of user lyndsayw77
2 reviews
0 helpful votes
May 15th, 2020

Always a pleasure to purchase from argos my. Order always comes with a delivery slot, clear. Communication and items always of great quality.

Thumbnail of user agbozied
13 reviews
9 helpful votes
August 25th, 2020

One of the best stores around, Their service is top notch, and their staffs are always ready to help

Thumbnail of user kristyr7
3 reviews
1 helpful vote
February 3rd, 2018

Over Christmas I needed a new dining table looked around on the net and could not find something which was exactly what I needed thought I would check Argos but didn't really have any Great Expectations got a fabulous table and even though it was very busy in the store the assistants who seemed new were very accommodating and took time to help me and carry my table to my car I was very impressed

Thumbnail of user marian860
2 reviews
0 helpful votes
June 12th, 2017

Ordering on Argos is so easy. I chose my products online, compare prices, make my final choice and reserve them for collection in store. Then in store I type the reservation number on the automated machine, pay with my debit card, the machine gives me a ticket. And 3 minutes later I am called to the dispatch desk to collect my goods. Is there an easiest purchase method than this one?! Super great, super easy, super simple. I love it!

Thumbnail of user ismal
11 reviews
7 helpful votes
February 25th, 2020

Always helpful and you get your purchase within minutes, you can pre-order and pay in store or pay on-line and click and collect

Thumbnail of user svena6
5 reviews
1 helpful vote
March 29th, 2018

Never let me down and they have sales all the time. Always a bargian ti be found :) the torquay staff are very helpful also

Thumbnail of user ihavearobloxlogini
3 reviews
3 helpful votes
January 1st, 2017

Your company is Excellent because stuff is deliverd 0 or 1 day/days

Thumbnail of user jessib2
5 reviews
24 helpful votes
November 5th, 2015

Ordered a few things on here recently and I will carry on to great value for money, always come when they say they will sending you a text before delivery notifying you they are on there way. Service Is professional and efficient. Keep it up guys

Service
Value
Shipping
Quality
Thumbnail of user davidm313
5 reviews
1 helpful vote
September 10th, 2015

Always the best prices and it can often be cheaper than in the book with random sales all year round.

Thumbnail of user alfieh8
5 reviews
6 helpful votes
Thumbnail of user ivyl31
3 reviews
3 helpful votes
October 20th, 2016

I use collect in store many times per month, never had any troubles and probably wait around 5 mins on average each visit.

Thumbnail of user davidl95
3 reviews
2 helpful votes
July 17th, 2013

I bought a flat screen TV in June and it arrived within 48 hours as promised and the price was the best on the web. Thanks

Thumbnail of user adeleh
2 reviews
3 helpful votes
April 29th, 2013

Always find this site easy to use.

Easy to check if an item is in stock, easy process to reserve at a store of your choice.

No problem to return an item for refund for any reason. Great.

Thumbnail of user craigm12
2 reviews
3 helpful votes
August 2nd, 2012

We all know Argos are great, but my top tip is they sell all those items returned during their 14 day money back guarantee at a even lower price at their Argos outlet online. Check it out. I got a £350 Somy Sloggie for just £99 delivered. Cant recommend them enough.

Thumbnail of user emmac8
2 reviews
4 helpful votes

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