• Argos

Argos

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Overview

Argos has a rating of 1.37 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Argos most frequently mention customer service, consumer rights, and order number problems. Argos ranks 622nd among Electronics sites.

  • Service
    49
  • Value
    42
  • Shipping
    38
  • Returns
    36
  • Quality
    38
Positive reviews (last 12 months): 0%
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0
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Negative
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24
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Argos customer service is so bad and I'm not sure I can trust them anymore.
How would you rate Argos?
Top Positive Review

“Excellent service”

Anthony W.
1/19/23

Purchased teasmade in Hereford branch November Have had 3 replacements since owing to faulty items. I can only say i have had the must friendly & helpful attention from all staff, particularly Pete who went our of his way to help & obtain replacement Products.

Top Critical Review

“Absolutely disguisting”

TOM B.
12/20/23

Horrible experience, no care about customers. Will never ever use this store. I do not reccomend it to anyone as well as it just steals your money and especially time. Bought 1 Christmas tree which wasnt happy with but decided to give second chance and instead of waiting for money to ban card I chose gift card and added another 100quit. Received item which again was horrible quality as it had 3different type of branches on one tree. Thats silly habitat brand. So finally now its 2weeks so far, no money, no item. Item was returned. F you argos

Reviews (131)

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Reviews that mention popular keywords

customer service (40)
Thumbnail of user panark
9 reviews
20 helpful votes
March 15th, 2016

In the beginning of December I ordered some gifts. Later during the month, I recieved e-mail that there was a try the purchased items to be delivered and there was noone at home. Which is lie- all day there was a person, the doorbell (working) did not ring all day, there was no notification for delivery on e-mail, there was no notification put on the door for try for delivery. After another day and hour range for delivery was set, nothing happened. A second call was made. From Argos they informed me that the item i out of stock from November. How they accept payment for item which is out of stock? How they try to deliver something that do not exist in their warehouse?
Later I got my money for the item back. But I did not get my money for the delivery back. A delivery that was not made, that does not exist as there is not good to be delivered.
A third call had to be made for getting my money for delivery back. It took me a month to play on "give-my-money-back" game.

Service
Value
Shipping
Quality
Thumbnail of user annaf17
5 reviews
8 helpful votes
August 26th, 2014

Argos.co.uk is a wonderful website which will always helps you to give the items which have orderd, and it particularly gives all types of products which almost all offer mainly good value for money in all aspects. They will deliver the products on right time.

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