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AquariumPlants.com
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AquariumPlants.comReviews 235

3.8
aquariumplants.com

AquariumPlants.com Reviews Summary

AquariumPlants.com has a rating of 3.8 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AquariumPlants.com most frequently mention good condition, customer service and ice pack. AquariumPlants.com ranks 28th among Aquariums sites.

service
33
value
46
shipping
45
quality
195

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3,634 reviews
Minnesota
1 review
0 helpful votes
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Great Plants - Super Fresh
May 20, 2022

Plants arrived very fresh and green. Order shipped and arrived exactly when they said it would. Will definitely order again!

Date of experience: May 20, 2022
Ohio
1 review
0 helpful votes
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Satisfied customer
May 20, 2022

Will definitely order again in the future. Great service and fair prices on plants and shipping.

Date of experience: May 20, 2022
Indiana
1 review
0 helpful votes
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Best Deal Around
May 19, 2022

Nice selection. And great prices. Looking forward to doing a lot of business in the future. Thanks

Date of experience: May 19, 2022
Minnesota
1 review
0 helpful votes
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Decent plants, decent price, okay shipping!
May 18, 2022

Most plants were great, i had a lot of root rot to clean off my underwater clover and dwarf swords, and the bulb plant i got was already sprouted so it had rotted/melted leaves. It's already pushing out new growth though, so everything should be alright!

Bunch plants were in the best shape, and a nice healthy grouping with many stems. Not a fan of their rockwool-potted plants because mine both had really bad root rot and were overcrowded, but hey, more plants!

Definitely feel like I got a fair price on what I ordered.

Date of experience: May 18, 2022
New York
1 review
0 helpful votes
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Arrived to NY Safely!
May 17, 2022

I didnt realize that orders shipped on specific days, so it put my project for my Betta's tank on hold, but not a big deal! I was more concerned with weather and the plants arriving safely as we were hitting the upper 80's in the northern adirondacks! So glad i got the ice pack for my plants. They were nice and cool when they arrived and i received more red roots than i actuality needed, so now im saving them for another take project. Plants are super healthy and i only found 1 snail which now lives in my daughter's mini paludarium tank she set up for it lol

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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Not Professional
May 10, 2022

I placed an order with this company and looked at their shipping guidelines to see when I should except it. The next week I hadn't had any emails regarding my order, and the status was "awaiting fulfillment". I sent an email. No response. I called and was told someone would call me back when office staff arrived. I called again and asked about my order. The man said I would be contacted. I asked if I could take care of it now while on the phone. Then irritated he said no. I asked to be transferred to someone who could cancel my order. He said he "I CAN CANCEL IT RIGHT NOW!" And hung up. Just not very helpful to me and definitely won't be dealing with them again. I did receive my refund… so five stars for getting my money back, 1 star for customer service and professionalism.

Date of experience: May 10, 2022
California
1 review
0 helpful votes
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First batch for new tank
May 9, 2022

Plants arrived in beautiful condition. Unfortunately, they did not survive cycling process. First time it's happened for me -- but I don't think it was influenced by quality of plants.

Date of experience: May 9, 2022
Colorado
1 review
0 helpful votes
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Great personal service!
May 9, 2022

Super friendly people, and outstanding customer service!

Date of experience: May 9, 2022
Missouri
1 review
0 helpful votes
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Decent plants
May 9, 2022

In love with the jungle val I ordered, it's doing great. The guppy grass I received however, was dead to start with. It's all brown and slowly falling apart. Pretty disappointed, it was going to help my babies survive. Was looking forward to finally having some... oh well

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Came in good shape
May 3, 2022

All plans arrived as described and in good condition

Date of experience: May 3, 2022
North Carolina
1 review
0 helpful votes
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Overall great experience
May 1, 2022

Each plant had a detailed description and had the good and bad reviews available. Hopefully the plants will be as good as the website is!
Update: the plants were all in great shape upon arrival. I would recommend getting multiple ice packs for shipping during warmer months as they are on the smaller side. Even with the ice pack completely melted, the plants were very well wrapped in many layers of damp paper and in a plastic bag. I am enjoying learning about aquatic plants and hope to buy more plants from this company in the future!

Date of experience: May 1, 2022
Iowa
1 review
0 helpful votes
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Excellent
April 30, 2022

Arrived in perfect condition. All plants looked great. Strong and healthy. Great experience

Date of experience: April 30, 2022
Mississippi
1 review
0 helpful votes
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Return customer ready for another order to get mey beta bowl set up
April 28, 2022
Updated review

Always great - keep coming back! Next project is a beta bowl and I'll be ordering again to get that going.

Date of experience: April 28, 2022

Keep coming back as the plants are great
October 21, 2021
Previous review

Keep coming back as the plants are great. Already planning for my incoming Spec III beta tank!

Date of experience: October 21, 2021

Always a great experience!
October 8, 2021
Previous review

Always a great experience!

Date of experience: October 8, 2021

Keep coming back!
September 23, 2021
Previous review

Keep coming back! I'll be back next month to get my beta tank started up as well.

Date of experience: September 23, 2021

Always good as well as the plants
February 7, 2021
Previous review

Always good as well as the plants

Date of experience: February 7, 2021
Florida
1 review
0 helpful votes
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Arrived Perfect
April 26, 2022

Didnt realize they would only ship every tuesday, so when i had ordered mine on a tuesday eve, by the following week was least excited they came finally. Yeah im sure there was a warning somewhere but was too excited to get everyrhing i needed. Please make that warning a little bigger or a gif of it flashing haha.

Date of experience: April 26, 2022
Missouri
1 review
0 helpful votes
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Better than the rest!
April 25, 2022

Arrived quickly, well packaged and healthy plants.

Date of experience: April 25, 2022
Arizona
1 review
0 helpful votes
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Positive review
April 22, 2022

Lilies were delivered in good shape and when I needed them

Date of experience: April 22, 2022
Ohio
1 review
0 helpful votes
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Great Job!
April 20, 2022

It was easy to order. The plants came in good condition. It was an over all good experience.

Date of experience: April 20, 2022
Florida
1 review
0 helpful votes
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Great Plants
April 19, 2022

Order of plants arrived in prefect condition and very carefully package. AAA+ rating and will be ordering again soon now that I found a company I can fully trust to delivery healthy aquarium plants.

Date of experience: April 19, 2022
Idaho
1 review
0 helpful votes
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First experience
April 18, 2022

I've kept aquariums for maybe 20 years, but I've never had live plants in them. I just didn't want to hassle with them. But now I want to give them a try, so I took the plunge and ordered a few plants. They all seemed to arrive in good shape, but only time will tell for certain. I think they were packed and shipped without any problems. Nothing arrived looking as though it had been crushed and abused beyond reason. They've been in the water for a few days now and are looking pretty good, so hopefully they thrive as intended.

Date of experience: April 18, 2022
Kentucky
1 review
0 helpful votes
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The company refuses to respond to any emails. I paid for 2 day delivery and my delivery was late. I have asked the company to help get me a refund from Fedex but AquariumPlants will not respond to my emails.

Date of experience: April 15, 2022

About the Business

Considered the "go to" place for Aquarium Plants in the U.S.A. They've been supplying quality aquatic plants & supplies for 20+ years! "FRESH from FLORIDA"! Reputed as "best in the business".