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Claim Your BusinessAquaBliss.co.uk has a rating of 2.94 stars from 145 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AquaBliss.co.uk most frequently mention customer service, full refund, and trading standards problems. AquaBliss.co.uk ranks 19th among Bathroom sites.
Super fast delivery ordered at lunchtime and shower tray arrived next day. Had a bit of a panic as we were let down by another plumbing supply company. Highly recommend - the tray is now fitted and looks excellent ready for the tiles.
THE worst company I have EVER dealt with. The customer service is appalling, the staff are rude, talk over you, don't want to help, they just want your money! I've saved a long time for a nice bathroom suite but my sink had a chip in it which they refused to do anything about. My husband and I didn't work so incredibly hard for a damaged product and no way of replacing it. From what I've read online and on Facebook this company is run by crooks - wouldn't surprise me if the 'excellent' reviews given on here are from the company owners! Avoid avoid avoid!
Super fast delivery ordered at lunchtime and shower tray arrived next day. Had a bit of a panic as we were let down by another plumbing supply company. Highly recommend - the tray is now fitted and looks excellent ready for the tiles.
Fantastic customer service. Haven't had chance to install the bath and shower yet but pro-active communication regarding my order and the delivery was very good.
Great service all the way through. From our very first contact right through to completion everything was handled professionally. Despite the ongoing pandemic we were kept up dated with the whole way through the ordering and delivery process.
Highly recommended
Really pleased with the suite we purchased, exactly as describe, fantastic quality. Delivered faster than expected, good customer services. Very happy customer:-)
I tend not to only order based on reviews as people are quick to complain about problems yet very little amount of people actually review positive service which I find unfair.
I'm not up to date with all this online shopping so I gave them a call, spoke to a couple of gentlemen who took my order over the phone and after having major surgery I informed them I was in and out of hospital and they were very accommodating, requesting the drivers called me to book in the delivery which they did.
Top notch service from a satisfied customer.
Best regards
Daniel
Bought bathroom taps, shower & accessories. When I ordered I knew an item had a lead time. Was kept informed by email & phone of the progress, even phoned me to inform me the stock was arriving the next day & would be sent straight out. Items arrived on time & well packaged. I had a problem with a couple of items being faulty (manufacturing errors, not Aquabliss fault). They responded immediately to my email on a Friday, and the replacements arrived by courier on the Monday. Could not ask for better customer service, and prices great too.
Ordered some wet room panels in July. Delivered 3 days later as agreed and everything was perfect. Fitted now and looks good
Ordering on this site was easy, with confirmation of order details and delivery times very efficient, ordered in 21st dec and delivered before Xmas. Excellent all round purchase experience.
Was amazed how quickly my order was dispatched and packaging was good to ensure goods didn't get damaged. Quality looks good
Excellent experience from start to finish, excellent products delivered in great time. Rang you with a enquiry and was helped by very professional staff
I ordered some items and they arrived as promised. Unfortunately I ordered the wrong shower, it was replaced with no fuss. Thank you.
Quality products with great service. And I saved over £150.
My mother-in-law recommended this company to us after she renovated her bathroom, and we were really pleased that she did. When we called the helpline we spoke to someone who was clearly involved with the business, not just a call centre operator, who could give us information about stock, delivery etc. straight away. Everything arrived promptly and in good condition, even though delivery was to London and they are based in the north east. They'll be our first choice if we need more bathroom items.
I was let down by my local bathroom company and needed a full bathroom suite ASAP, Aquabliss delivered within a couple of days and the products are quality.
Also saved money as were a fraction of the price of my local bathroom company
Great quality, reasonably priced. Considering it is covid 19, expected delivery to be delayed, instead it was fast delivery. No concerns at all! Would definitely purchase again!
I love my shower... Beautiful product that turned up so much faster than expected... Oh and it was cheap pricing too...
Very Happy customer. Great product, fast turnaround.
Cant ask for more.
Keep up the good service.
5 star service
Very impressed with this company. The product (glass shower enclosure with sliding doors) was excellent quality at a very good price indeed. Would highly recommend them.
I really wanted to appreciate your customer service. My en-suite work was just completed last week and i really enjoy your product. I was little hesitant to order in the beginning after seeing some of the reviews. But it wasn't true after purchasing. As we were renovating our house. I have 3 bathrooms and I purchased No 1 from Aqua bliss, No 2 from bath store and No 3 from better bathroom. I'm pleased to say you stand out among 3 with good customer service. Thanks for the good customer service. I really appreciate..
Competitively priced. Very good buying experience. Expedient delivery - excellent customer support especially with top rush my order to meet a deadline. I would highly recommend.
Really pleased I purchased my new bathroom from here, the customer service team was helpful and lovely as well. They seem to akways work their best to sort a problem out, as I had small problem with delivery however they sorted it quickly and I was pleased with how they managed to sort the situation. Definitely recommend this company!
Recommend to anyone order came on time and products are lovely quality, looks amazing when fitting will order in the future if I need anymore thank you.
The advisor (Suzi) was excellent, she was helpful and knowledgeable, she advised me on the best product to fit in with my needs. I had ordered a shower enclosure from a different company, along with a shower try, the item didn't fit, so I had to order from Aquabliss, I wish I'd placed the full order with bliss because I am still having issues with other products from the other company.
Thank you for your help. Much appreciated. From start to finish Aquabliss helped me choose a luxury bathroom for very little money.
Excellent customer service before and after the sale, delivered on time and products look amazing will will use again
The service was great from placing our order on line to the delivery. We were able to track our order and it was delivered on day given and within the time. Now we are looking at a new bathroom, will defiantly be looking at aquabliss
Aquabliss - retailers of toilets, baths and bathroom suites
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