• American Public University

American Public University

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Overview

American Public University has a rating of 1.64 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about American Public University most frequently mention financial aid problems. American Public University ranks 1726th among Education Other sites.

  • Service
    11
  • Value
    11
  • Returns
    6
  • Quality
    11
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Over the past three years, I've watched the school quickly plummet into a terrible place.
  • The other students are morons, and don't expect to be challenged to think in any way.
How would you rate American Public University?
Top Positive Review

“100 percent legit and have the degree to show for it, School is accredited and legit!”

K T.
3/8/23

I did my research before attending this school and verified that it is an accredited institution. I finished my undergraduate degree here after having my previous credits transferred over. In 2022, I received my bachelor degree and I am in the Master's program now. I have had zero issues. (It's recommended that you get a counselor to help you through the process. I did.)

Top Critical Review

“Stay away from APU. Don't waste your time or money.”

Anonymous Student S.
4/19/24

While the education here is good, it isn't worth the headache with their financial aid. They deliberately take longer than necessary to refund money owed to you. They take an excessive amount of time doing so. Also they ruin students financial aid package. You would be better served elsewhere.

Reviews (61)

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Reviews that mention popular keywords

school (28) students (19) aid department (4) american military university (3) financial aid (16)
Thumbnail of user kt297
2 reviews
2 helpful votes
March 8th, 2023

I did my research before attending this school and verified that it is an accredited institution. I finished my undergraduate degree here after having my previous credits transferred over. In 2022, I received my bachelor degree and I am in the Master's program now. I have had zero issues. (It's recommended that you get a counselor to help you through the process. I did.)

Tip for consumers:
Ask for a guidance counselor to help you along through the process and ensure you are taking the right courses for your program.

Products used:
Bachelor degree

Service
Value
Quality
Thumbnail of user zechariahm3
1 review
41 helpful votes
June 14th, 2020

I see a lot of people complaining about this college for various reason. Mostly saying that it is a scam and a waste of money, well welcome to collage kids, every collage is a scam just trying to get your money. In todays world it doesn't matter if you went to Harvard or APU. If you have a degree and do the job good you will be hired.

I also see people saying that you do not learn from APU, well its an online school, learning is the students responsibility, you get what you put into it, if you want to excel at your field of study than research and do well, if you want to gaff it off and not learn anything then do so and don't succeed anywhere in your field.

For those people who claim that the instructors never give students the time of day. Again its an online school and the student needs to be self motivated. As someone who has attended other collages and sat in classes I didn't get much one on one time with those teachers either.

Bottom line is you get what you put into it, if you are trying to better yourself and progress in a career than APU is great start. I bet you don't ask your doctor where they got their degree. If it can get you going into the next step of life then what wrong with that. I currently love APU and will be using it as a stepping stone to reach my personal goals.

Thumbnail of user nicl31
1 review
4 helpful votes
January 31st, 2022

If you had an issue handle it like an adult. I took my first class at AMU right after 9/11 via dial-up. It was exceptional. Ten years later returned and I graduated with a science degree at AMU with honours. So I see no valid excuses here. I am sick and tired of the babies on here crying they they could not succeed at APUS. If there was an issue in my experience APUS and the instructors handled it immediately. As for the work the instructors are not there to do your work for you. They are teaching you not the other way around. You are either willing and able to do the work in a timely fashion on your own or you do need to attend elsewhere. There is no hand holding. The instructors are top in their field.

Service
Value
Returns
Quality
Thumbnail of user suzannea98
1 review
5 helpful votes
May 10th, 2020

Great School I received my BA in Psychology from APUS and It was worth every penny. Most staff was friendly and helped you get through your classes. I would definitely recommend this school for quality of education and it wasn't a huge price tag to attend the University like other schools.

Thumbnail of user kellys721
1 review
4 helpful votes
May 30th, 2020

After earning my first master's degree with APUS a few years ago, I have returned to earn another in an adjacent discipline. The real-world knowledge I gained in my studies had a monumentally positive impact on my career. As for any naysayers about this institution (all universities have them), I say that as with any venture, your benefit is dependent upon the effort you put in!

Thumbnail of user brendai108
1 review
12 helpful votes
July 29th, 2020

I am a little over my second year into taking classes at APUS. I have no idea what any of these negative reviews are talking about, in the time I have been here the staff have made everything easy for me. From applying and enrolling to classes, to my financial aid, to actually taking the courses. I saw someone state that they will pass anyone? That is definitely not the case for me. I struggled hard in my last math class but luckily passed because my instructor worked with me endlessly to help me understand how to do the work. In fact, all of my professors have been quick to answer any questions and assist when needed. I have by no means been passed easily, I have to actually put in work to pass my classes. A lot of people do not seem to understand that choosing an online education requires YOU to have dedication and time management, etc. The fact that people are mad about this is beyond me. I think if you are someone who is determined to achieve their goals and not just someone that expects to put in the least amount of work possible then this school is great. All these negative reviews are quite baffling and some even seem fake...

Thumbnail of user nicl27
1 review
4 helpful votes
July 11th, 2021

I received my Bachelor of Science degree with honours from APU/American Military University. I do not like the sad and bitter reviews. When you are an adult you take responsibility for your own actions and not call names like a child. If you go here APU or AMU you will WORK for your degree and there are no easy rides. I have taken courses distance from Harvard Extension that were far less challenging than AMU. The instructors at AMU are exceptional and difficult. They are here to work you not give you a mental diaper so keep that in mind. It is tough. The work is rigorous and intense. If you cannot handle such work on your own distance then no this is not the school for you. If you attended and simply could not cope under pressure that is something else so please do not attempt to degrade my school over it as such actions are unfair to this great institution and those of us who succeeded by going here.

Tip for consumers:
Be prepared to work hard, and learn a lot in the process. If you are looking for a mental diaper I suggest going elsewhere.

Thumbnail of user georgem449
1 review
13 helpful votes
September 12th, 2018

Hard work and self-discipline are required when taking online courses. I worked my butt off and had earned both a BA and an MA in History at APUS. I found the majority of Professors I had to be very helpful and did not experience anywhere near the issue's others have posted on this site with my classes, and or for that matter, Financial Aid either. Over the years I have attended brick and mortar schools, both traditional and expedited, and can tell you I never had to work as hard to accomplish my goals. It took self-discipline and determination to achieve what I did not expect others to hand over.

Thumbnail of user devriep
1 review
11 helpful votes
February 26th, 2020

I received my MPA from APUS and have gone on for professional learning via undergraduate certificates with them. For the MPA, all of the courses were solid courses with a good level of instructor interaction except for the final capstone! I feel like they have since offered more research support and strengthened that course, so I will give them some redemption for that. Since then, I've undertaken some undergraduate learning and the school has implemented some student service upgrades, such as sending out texts and phone calls to connect students to their learning tracks. The school offers some extracurricular engagement opportunities and online career fairs.

The college offers great tuition for its courses, and undergraduate students do not need to purchase books as the university uses e-books and digital academic libraries for course reading materials. It's always a game with which instructor one will get for a course. Some instructors really know how to engage students in an online platform and offer a well-rounded learning environment while other through reading and written assignments at the students with nothing more than canned responses and a few comments on the written assignments. Even in the latter situation, an independent student interested in learning will gain something useful from the programs, and for that reason, APUS is a very decent, worthy educational institution.

Remember, most post-secondary institutions are reputable on very arbitrary standards--graduation rates (great if they are only accepting high-level high school grads); accreditation (APUS/AMU is regionally accredited); sports and other activities (this college is for veterans and adults, so it's not comparable to a higher learning institution geared to recent high school grads); and entrance requirements. APUS/AMU is a decent school. Students who want to learn will.

Thumbnail of user tommys152
1 review
34 helpful votes
August 10th, 2019

I EARNED by Bachelor's Degree in Criminal Justice from APUS/AMU (with honors), then went on to complete my Master's Degree in Homeland Security (also with honors, and my thesis was chosen for publication). I work in law enforcement, more specifically, within the Intelligence Community (IC). One of my specialties is pattern recognition, and by reading the posts on this thread, I spotted patterns in the grammar and sentence structure of the posters -- meaning there are people on here making multiple posts to discredit the university, all because they didn't get the amount of financial aid they wanted, or they didn't do something right and blame the University. Key words such as "morons" used in several posts, indicate it's the same person. There is a "former professor" on here who has made at least three posts to discredit the University. Please do your homework before you believe the lies told by people on here. Take Adam C's post for example: he says he might lose his job because he got a degree that was not ABET accredited. That is NOT the fault of APUS -- that's his fault. They plainly list all of their accreditations, so if he did not bother to check on that first, sorry.

Another thing... the "former professor" stated that she knows of financial aid fraud because they allow students to withdraw up until the end of a course and they still get their refund back. That is INCORRECT. Of course, students can withdraw at any time, but if she really knew what she was talking about or really worked at the school, she'd know that there is a policy in place that scales the amount of tuition you can get back. For example, if you take an 8-week course and withdraw in week 3 or 4, you are going to get 75% of your tuition back. If you wait until week 7 or 8, you are not getting anything -- what school in the world would let you take a full class, and give you all of your money back if you withdraw at the very end? Not one.

There is another person (Dominique E) blaming the school because someone supposedly took out student loans in his/her name. That's not the school's fault. Your loans are awarded by completing FAFSA and tax return information, then that information is supplied to the school. If someone took out a loan in your name and it was not you, then they committed fraud and used your identity -- not the school.

Additionally, the moderator of this page should really review posts for true and accurate information. If anything is a sham, it is this website.

Thumbnail of user mitcht5
1 review
26 helpful votes
March 23rd, 2017

I recently graduated from this school with a BS in Information Technology. I just got accepted to GA Tech for a Masters in Computer Science. I think the school is respected enough to get me into one of the top Tech Schools in the country.

Thumbnail of user as219
1 review
13 helpful votes
April 3rd, 2011

One of the most well respected online universities - they have received awards from the prestigious Sloan Consortium and are very well respected in the fields of homeland security, intelligence and public safety (to name a few). Staff is extremely helpful and there is a great support network for students. Highly recommended...

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APUS provides accredited online college programs for adult learners through American Military University & American Public University. 877-755-2787

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