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Claim Your BusinessAppleseed's has a rating of 1.29 stars from 196 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Appleseed's most frequently mention customer service, credit card, and free shipping problems. Appleseed's ranks 2355th among Women's Clothing sites.
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I'm shocked at all the negative reviews, when I've had mainly good experiences with them. Maybe that's because I haven't returned the few items that didn't work for me, but I've bought several tops in pretty colors (I wash them in cold & NO dryer heat to avoid shrinking). I have several jackets, including corduroy in different jewel colors, so classy with business outfits, or jeans. Also bought jewel colored pullover sweaters, & a really classy raincoat. I avoid Foxcroft due to size problems, including arms, & I don't buy dresses from them. Maybe the problem is I don't return so I dint know about their customer service is like, but I've mainly helped build a bright, practical wardrobe as a repeat customer.
I order everything. I'm shocked that Appleseed's advertised 10 days for standard shipping. No one takes that long to ship in stock items. The in stock shirt I ordered took four days to process. It is now in Georgia and expected delivery is six days later in Southern Ohio. Unheard of.
I have bought clothes from Appleseeds for years. I also used to buy from Coldwater Creek until they were no longer in business. Appleseeds' are good clothes at reasonable prices. I don't always like everything I get but there has been no problem returning. I just received a Balmacaan coat and it is lovely, great color, navy and size large. Also I have trouble with updating my computer and so order by phone and always receive the 'percent off' price with the code.
Have read a lot of bad reviews re sizing, fit, customer service. I ordered two long sleeve T-shirts on 5/6/2020 and received them 5/12/20. Perfect size. I will be ordering from this company again. Just in case readers think I have an interest in the company, I DO NOT.
Normally I don't do reviews but I ordered a coat before I read the reviews. There were so many bad reviews I was very nervous. If I would have read them first I would have never ordered my coat. I am so glad I didn't because I LOVE MY COAT! I received it 3 days after I ordered it. Fit perfectly. Very classy look! So happy I didn't read the bad reviews first. My husband said don't worry usually only people who are not satisfied write reviews so I'm very satisfied and I wanted everyone to know.
I have hundreds of Applseeds' purchases in my closet--shirts, pants, skirts, sweaters, Blazers--love them all and keep ordering more. I have the Spindrift sweaters in just about every color. I am puzzled by all the negative reviews. I listen to all the pitches and then politely decline all offers. Always take advantage of free shipping and any 30% off offers. They will always offer to give you 15% off on a third item so I keep that as my least favorite and order my top 2 favorites so I get those for sure and the third as backup. The fits are always perfect and I love the Gloria Vanderbilt Amanda jeans! I've had to purchase thin closet hangers as so many items stuffed in my closets. Barbara B.
I've really liked the quality of the clothing and discounts I've received. The things I've purchased looked exactly like the catalogue.
I would like to recommend to everyone this professional and reliable online shopping site. When you drop in to this site, you can get a variety of hot selling and good quality clothing and products, good communication and customer service. My overall experience with Appleseed is astonishingly reliable and great. I would rely on it in the future.
The 4 sweaters I ordered are soft and good quality. I had to cancel an item before it shipped and the customer service rep was helpful and kind.
Have ordered clothing from Appleseeds four or five times. Good quality and reasonably priced. I have e-mailed customer service twice with question and item cancellation. Both times they were very responsive and no problems. Their website and promotional code system is much improved. I had noticed glitches in it the first couple of times in the site, but have had no trouble lately. Would recommend Appleseed's.
I joined the VIP program about a year ago and I love it! I hardly ever bother writing reviews, but I was very surprised to see that some people were dissatisfied with their experience. I have spent about $165 for membership fees and have earned about a thousand dollars in gift cards. I don't even bother to shop in malls anymore. I have bought several jackets, sweaters, tops, dresses and skirts. Most everything was bought with my gift cards. Typically, I buy things that are on sale to begin with. Then I get a 10% discount and rebates back for shipping costs. A small proportion of the items I have ordered have either not fit or didn't appeal to me when I tried them on. I sent them back, got my shipping refunded by filling out an online rebate form (simple) and received a letter with a rebate code that I used just like a gift card. I highly recommend using this program and hope they never stop providing it. I usually end up canceling these "trial period" offers, so I was expecting to only let it run one month-then cancel it. I was very pleasantly surprised at how much I benefitted by joining!
I have been shopping at Appleseeds & Tog Shop for many many years and have always been pleased with the quality of the clothes and the professionalism & courtesy of the phone staff. I seldom return anything, but my returns have all been completed to my satisfaction.
I get all my basics from Appleseeds... every year.
I love the fact that all the colors are coordinated so I can put together a complete wardrobe that works together... try doing that at Macy's!
Some of the criticisms below seem to arise from not reading the specifications correctly or demanding too much from a business situation they have no control over, like the delivery companies. Mail order is not suitable for last minute emergency purchases. They do their best, but customers must be organized too.
I like the clothing at Appleseeds a lot but their returns/customer service are terrible. Twice I have been told that they did not receive a return that I sent and I have been out that money. Today I called to ask about a return I sent. I gave them my acct. # and home address but did not want to give the last 4 digits of my social security number. The agent (Osmar) said I should since he had the entire number in front of him! What does a customer service rep have access to my soc. Sec. Number? When I asked to speak to his supervisor he said that he didn't know how long that would take--implying he'd put me on hold for a long time. 31 minutes later, I hung up. Score one for Osmar. I've had numerous billing problems that take hours to straighten out. I'm convinced they are not an accident. Dealing with them is like dealing with a loan shark--no thank you!
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