A Place for Mom

They gave me 3 places to look at for my friend. I loved the first one 5 minutes from my house. I signed up with the facility only to hear that they charge the first month as a fee for using this service. I did not know the facility pays so much when I did all the running around. That is way too much money charged for their service. Would not recommend this to anyone.

They referenced 3 places from 1-3 year minimum private pay before they accept them as Medicaid. Problem is they may not get Medicaid after meeting the Assisted Living minimum. Also, you could end up on a wait list after meeting Medicaid criteria to apply. Then your broke and can't private pay anymore. What does that leave some nursing home to dump them in. Or you find out your monthly income is too much because Patriot Angel was referenced to help with private pay if you qualify for VA benefits. Medicaid should also do their look back before you spend down if they are going to disqualify you for giving a graduation gift as an example. While listening to an Assisted Living spell out the additional cost of 1000 a month for doing their laundry, extra house cleaning, etc. Not that it was an issue but they don't take individuals with addictions so perhaps they should ask that as well. If you don't have to worry about that their probably alright.

For starters, I never contacted A Place for Mom. When I went to a particular Independent Living site, I was redirected to A Place for Mom. The lady I talked to gave me 5 Independent Living places to consider. That was helpful. She also gave me price ranges for the places, which turned out to be very wrong, much too low. I contacted all the places on my own and got the real financials.

She would contact me occasionally to offer help. The last time she contacted me and offering to help, I asked for some references for a particular Independent Living place. She said she would pursue that and get back to me within a week. That was about 4 months ago and I still haven't heard from her.

Meanwhile we have selected and signed up for an Independent Living place.

My mom has significant dementia. I have reached out to A Place for Mom a few times as she needs more help with her progression of her dementia. Unless the family member or the family has money they will not help. My mom is not rich, nor are her children, so she does not qualify for help by this company due to not bein $$$$.

I went to the Web site to get help on "memory care" places in my home town. No help on the Web site, I had to put in my contact information and wait for a rep to call me back. The next day I get a call asking for a bunch of info about my situation. I tell them the name of my home town and that I'm just looking for places that offer memory care. I'd been to a couple already but just saw their commercial and thought they could help. They wanted even more information. I finally said I just want a list of places. At that point they tell me there are none in my location and the closest is 30 miles away. Why didn't they start with this information. I assume they just have a list of facilities that pay them to be "recommended". UGH. What a waste of my time.

A Place for Mom has great ads but when it comes down to them providing help, guidance or insight they left me cold. In fact, in the end, the retirement home I found was not even recommended to me. Word of mouth from neighbors and friends was a much better resource. The person handling my 'case' even got me confused with another client and sent me an email basically scolding me for my choice! No apology was given until I brought the email up myself and even though the excuse was that she had so many clients... Best thing about A Place for Mom is they don't charge you! I'd recommend just searching the Internet, ask your doctors and caregivers, neighbors and friends; you'll get quality reliable information. On a side note, Visiting Angels is an excellent resource.

The service is free, sure but representatives are EXTREMELY PUSHY worse than a car salesmen. They do not have all the information you need to make the right decision. I used them and may I say what a mistake. They are paid by the Senior facilities and I am sure they recommend the one who is giving them the most compensation. Do it yourself!
Beware when you visit these facilities because they are on their best behavior. The Memory Care at Somerby is AWFUL all seemed great and truly it is not. Now to make a move is not so easy as they really should not be moved around.
DO IT YOURSELF!

Too many wrong contacts. Nobody followed through. Calls from a total other state. Ludlow Mass.

If you have $1,000 plus per month to pay, I suppose they might have a listing that you couldn't find elsewhere on your own. I am a senior and disabled. My income is Social Security, period. I got sent to a recording telling me what I already know about subsidized housing. Not even worth the phone call.

I don't know what to do to get them to stop. I told them I can only work with them by email, I have gotten 10 calls in 2 days form different names. At this point I will never use them. I don't blame the callers, they are doing what the company tells them--read up they are now owned by investment group for-profit. No thank you.

I spoke to them by phone and they gave me 6 care home names to visit. I had to visit them myself and 1 claimed they had no vacancy the same day I received the information, so they obviously were not vetted as I was told. 1 home did not accept medicaid as payment, as I had requested, 1 home could not handle the level of care my Mom needed and another was so scary that I walked directly out as soon as I saw the conditions. Only 1 home was acceptable and then I learned they had to give the entire first months cost I paid to A Place For Mom. That was hardly earned for providing me with bad information one 2 phone calls. I recommend people do their own internet search of homes near them and skip the gift to this referral agency. They didn't earn it.

I will say they called a lot but never gave me any real help just a list of places I could have gotten on the internet. I initially called for my Mom but place my Dad first in a home. As soon as they found out about my Dad they were off to get their commission and I never heard from them again. This is a work from home scam. They are dealing with people on their way to assisted living anyway but have an agreement with the homes to pay a commission if they can show they talked to them first.

Why does a place for Mom look to get commission even though we didn't call them for this move. They already got paid when I moved my Mom with their help. Seems that now they feel they should get commission for every move going forward.

My sister called A Place for Mom to help me locate places to consider for our mom. I think she had a decent phone experience with a rep and the rep emailed her places I'd seen on the web. We chose Senior Home Choice 6 in Gahanna, Ohio. This place was not a warm environment and the supervising owners were rarely there -- living out of town. I only met one of the two in a few months' time my mom was there. My mom suffered a bad fall there due to no fault of her own, and the two in charge NEVER called me to see how my mom was doing. And they NEVER apologized. Tried to blame the aide on duty and my mom for trying to go to the bathroom. Unacceptable in a place you trust to care for an elderly parent. She died three weeks later.

Mediocre placement service, poor mechanisms for feedback after placement, and clear clear first priority for sales and commissions.

I have used a place for mom twice. The first time they did help get my mother in law placed and I really liked the representative we worked with. However I did get bombarded with soooo many calls and emails from places even after we picked a place. I also got a lot of phone calls from the representative, so much so that I ended up saving her number in my phone. The second time, we needed a higher level of care for my mother-in-law and their selection of places was limited, I didn't really like the representative I worked with, and still got annoying spam communication. My mother-in-law ended up passing away about a month ago and I let the representative know. They gave me a very quick oh sorry to hear that and no further communication. I asked them to let places know so that we would not continue to get communication. I continue to get e-mails from places a month later. The only thing a place for mom offers is the pricing for places which otherwise they don't often post on their websites but it comes at the cost of lots and lots of people calling and e-mailing you.

I was only looking for some general information, but have been subsequently hounded by phone calls all day long, every day. The persistence with which they pursue contact causes me to wonder why they are so eager to "help" me.

I recently jumped through all the hoops of getting some info for assisted living for my mother in N. C. The folks at A Place For Mom took almost a week to respond to my inquiry and after I shared with them the names of places I had already found on my own they immediately sent me an Email detailing these same places. To make matters worse, when I informed them that I had already contracted with one of these facilities, they wanted their "Cut". It's all about the $$$. When asked to speak with a supervisor, I was placed on hold then given off to voice mail and the calls from other facilities in a 50 mile radius keep coming on a daily basis. Buyer Beware!

In my whirlwind search for a place for my 89 year old dad I somehow became connected to "A Place for Mom". They sounded so nice and helpful on the phone and I couldn't resist giving them my information. Looking back I realized the women on the phone had no knowledge of my dads area and had never stepped into any of the facilities they were recommending. Three tours were set up and the first tour was double booked and I had to wait an hour. The second tour was for a facility that was way too big for my dad who has beginning dementia. I canceled the third tour. A Place for Mom is just an electronic search with phone calls for availability. They really can't even give you pricing. There are places like CareQuest you can call who have local agents who know the facilities and work to get best situation for your loved one. I ended up going with the first place I toured so that is why I am giving 2 stars and not 1. A Place for Mom got their fee for very little work or help. I do not recommend them!

I was told that I would get one free month, but it turned out that the first month was going to be used to update the room. My understanding was we would get two or three weeks of free rent, but it did not work that way. It took them the full month to get the room ready, and it still not ready, the shower safety bar and a lock to the front door is not installed I did sign a contract and I don't know what the contract said, I did not get a copy. As for as moving in I am still undecided, I paid the rent for Oct.(as required) and have turned in the 30 day move out notice. It does seem like residents are treated good and it would be a good place ti live.
I feel we were not treated right, so now there is no trust in what they say.

This has to be a scam. You reach out to them and get nothing bit spam. If you're looking for a position with them they have incredibly long (2-month+) hiring processes with several needless interviews. You will get partway through the process and they will cease contact with you.

Do not trust this company.

They only do placements for homes that don't accept Medicaid.

If you can sell your parents home and pay $30,000 - $75,000 a year for care, go for it. If you need help locating a facility and don't have the cash, too bad for you.

Called three times to aid my search in finding a memory care home for dad. No help at all in narrowing my search from a long list of memory care homes. All I received were Internet links to the area agency on aging, Medicaid info and how to finance dad's stay. That was not my priority as I have an elder law attorney to advise me on that. I prefer to narrow down my search and discuss financing with the business one-on-one. The aplaceformom.com website lists a number of memory care homes for my area but the pricing is locked. The prices would not unlock despite entering my personal info as requested. When I called the provided number for a local advisor to help me unlock the prices, I was told the prices were private and to call the homes directly. Strike three, I'm out. Thanks for nothing.