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A Place for MomReviews 2,028

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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Atgrwat support
January 25, 2025

At a time when things were really confusing. A Place for Moms gave a lot of good advise and a lot of hand holding with no judgement. Really couldn't have done this search with out their support and help.

Date of experience: January 15, 2025
Michigan
1 review
0 helpful votes
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So helpful
January 24, 2025

My grandmother was in the hospital with complicated care and confusing options for release. A Place for Mom helped me navigate these options so much and gave knowledgeable information and advice. I called on New Year's Eve thinking I'd get the ball rolling but not much would happen until a few days after but these ladies were on it immediately and even checked in on New Year's Day. Such an amazing resource!

Date of experience: January 14, 2025
Texas
1 review
0 helpful votes
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Dana was amazing
January 23, 2025

Dana helped me so much while I was trying to find a way to have my mom's needs taken care of. She was so patient (as we had some medical issues come up) and checked up on my mom regularly. We found a great home care agency that has been such an incredible help to my mom.

Date of experience: January 13, 2025
Missouri
1 review
0 helpful votes
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Very helpful
January 23, 2025

A Place for Mom is very helpful in navigating the extremely complex world of assisted living options, I was very new to this whole thing and they were helpful, kind and caring people.

Date of experience: January 13, 2025
New York
1 review
0 helpful votes
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Everyone at a Place for Mom was very knowledgeable, friendly and supportive to my cause. It was a great experience and I will recommend you to everyone looking for a place for their loved one.

Date of experience: January 13, 2025
North Carolina
1 review
0 helpful votes
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Found dad a place :)
January 23, 2025

We moved dad into Spring Arbor Assisted Living last week and it is going very well. Thanks for all your help.

Date of experience: January 13, 2025
Michigan
1 review
0 helpful votes
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We are thrilled with the care my mother is receiving and are grateful for the beautiful facility she gets to live in! These were our top two requests.

Date of experience: January 13, 2025
Michigan
1 review
0 helpful votes
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From the moment I called A Place for Mom, each person I spoke to or interacted with was caring, helpful and professional. While the amount of communications received from various facilities (who work with A Place for Mom) was a bit overwhelming at first, the information provided was invaluable in our search for the perfect fit. Once we narrowed down our search, it was easy to schedule a tour of facilities we were interested in. In addition, the helpful email articles received directly from A Place for Mom were extremely educational and invaluable. Thank you so much for all of your assistance - we couldn't have done it successfully without you!

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Fast response!
January 22, 2025

With in no time at all I have text messages from 4 different facilities.

Date of experience: December 27, 2024
Texas
1 review
0 helpful votes
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No call back
January 22, 2025

I received three recommendations as a result of my request. Last week, I called and emailed a request for the representative to arrange a facility tour. I heard nothing and arranged the tour myself.

Date of experience: January 10, 2025
Washington
1 review
0 helpful votes
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Very efficient and helpful
January 21, 2025

I was immediately referred to several Adult Family Homes in the Seattle area, and Michelle did a very good job of following up with me. It worked out that the first referral was beyond my expectations and should provide a really easy and positive transition for my wife with Alzheimer's. I felt very well taken care of.

Date of experience: January 11, 2025
Michigan
1 review
0 helpful votes
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Just the help and guidance I needed
January 20, 2025

Mary Crevier did such a great job of helping me with our needs and listening to our priorities. Mary made a difficult decision easy and accurate. Mom is in an assisted living facility that is caring and at a reasonable cost to our family. Thank you Mary for all your help and work!

Date of experience: January 10, 2025
Texas
1 review
0 helpful votes
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Great Service
January 20, 2025

Googled "assisted living" places and A Place for Mom came up. I called and was connected with Stephanie,. She is amazing. We looked at six places in three days. She was able to narrow down what we wanted and needed and what we could afford. Stephanie, is super sweet and listened to our needs and was connected with the right place. We would've never found this place without her. She also was able to negotiate some financial deals for us before we even got there. We signed the papers yesterday. Great service!

Date of experience: January 6, 2025
Massachusetts
1 review
0 helpful votes
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Thank you
January 19, 2025

A Place For Mom was there to guide me at a time I felt lost. It showed me so many things to help me get through this time. Thank you very much.

Date of experience: January 9, 2025
North Carolina
1 review
0 helpful votes
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Super Helpful
January 18, 2025

Very helpful. Gave me lots of options. I would highly recommend reaching out to them for assistance in finding your love one a place to stay.

Date of experience: January 2, 2025
North Carolina
1 review
0 helpful votes
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Good Guidance
January 17, 2025

I really appreciate the guidance and support I received from the "A Place for Mom" associate. She was a good listener and set up tours of local facilities that met my criteria. The site also provided tips regarding questions to ask during the visits. Its easy to forget essential details when you are trying to process so much information.

Date of experience: November 29, 2024
Arizona
1 review
0 helpful votes
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Very helpful
January 17, 2025

Good people to work with. Gave us valuable information without pestering us. Worthwhile service.

Date of experience: January 7, 2025
Texas
1 review
0 helpful votes
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A Place for Mom was so special!
January 17, 2025

We knew that we needed to begin the process to find an assisted living facility for Mom in the not-too-distant future. They provided us with great options and when I asked for a few more, they provided them to us. It took us at least 5 months before we knew that the time was right to move Mom to her new facility. The facilities did an excellent job of keeping in touch with us and made the process super easy.

Thank you A Place for Mom for working with us through this extended process.

Date of experience: January 7, 2025
Arizona
1 review
0 helpful votes
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Awesome
January 17, 2025

I needed a place A.S.A.P. For my step father, he was being release from the hopital and needed a new assist living home. I contacted A Place for Mom and they were very helpful finding a place in a good location and based on his limited income. I would highly recommend using there services.

Date of experience: December 27, 2024
Missouri
1 review
0 helpful votes
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We thought we were looking for two people, one with memory issues and one without. When one passed, we were able to pivot to search for only memory care facilities. That made the task so much easier.

Date of experience: January 7, 2025