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A Place for MomReviews 2,028

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Maine
1 review
0 helpful votes
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So supportive
February 7, 2025

A Place for Mom gave me so much information and support. It's never an easy decision, but the staff was extremely understanding and kind. We found the best place based on one phone call. Thank you!

Date of experience: September 18, 2024
Netherlands
1 review
2 helpful votes
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An overwhelming experience made manageable
February 7, 2025

The decision to move my dad into a retirement community was not easy. Having no prior experience with the process of finding a reputable community and figuring out how to pay for it, where does one even begin? Kathy, our advisor from A Place for Mom made the entire experience so much more manageable, from helping us to understand our options to pre-screening potential communities for my dad's financial and care needs and preferences. With her help we were able to identify and visit a number of suitable communities and even move my dad into his first choice community in record time. My dad is settling into his new home, already making new friends, and couldn't be happier. My brother and I are reassured that he has found a wonderful new living situation where he can enjoy his retirement to the fullest and receive the care he needs as he ages in place.

Date of experience: January 28, 2025
Washington
5 reviews
14 helpful votes
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Patient and as helpful as promised.
February 6, 2025

I worked with A Place for Mom a year ago. I was sent to seven homes, all better than the care facility where my husband was in memory care. I didn't make a change then because of distances and the chance to see my husband every day because he was close by. A year later it was absolutely necessary to make a change. A Place for Mom responded immediately, and their support throughout the process was every bit as helpful as advertised.

Date of experience: January 20, 2025
Pennsylvania
1 review
0 helpful votes
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I had a very positive experience. My wife's long time caregiver was set to retire and I needed to decide if I needed to hire a replacement for in-home care or if was time for her to transition to in-facility memory care. A Place for Mom made recommendations for companies to handle each options. The recommendations were outstanding and I selected the best entity for both. Based on the status of my wife's condition I ultimately chose in-facility care and I could not be happier with the facility I selected.

Date of experience: January 27, 2025
Michigan
1 review
0 helpful votes
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Professional
February 5, 2025

Professional,compassionate and gave an assortment of places

Date of experience: January 26, 2025
Michigan
1 review
0 helpful votes
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A Place for Mom used my answers to its questions to suggest places for me to consider. It also notified the suggested places of my interest to encourage them to contact me. The assigned advisor was polite and informed on distinguishing features of the suggested places.

Date of experience: January 26, 2025
Pennsylvania
1 review
0 helpful votes
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Natalie Schneller is great
February 5, 2025

I have been in contact with Natallie for approximately 8 years. She regularly checked in with me after my mom was placed and is now helping us to place my dad. She is an invaluable resource.

Date of experience: January 26, 2025
Florida
1 review
0 helpful votes
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Super helpful resource
February 5, 2025

Started going to several facilities myself and gave up and called place forMom. They took all the information for my step dad and then made the appointments for me, complete with ratings, prices, etc. This saved so much time. We agreed with the ratings and chose a high rated facility. My step dad is happy there - Place for Mom was a wonderful experience!

Date of experience: January 16, 2025
Texas
1 review
0 helpful votes
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Very helpful
February 5, 2025

When my wife got to the point where she needed more care than I could give her, A Place For Mom was very helpful to get me going in the right direction.

Date of experience: January 26, 2025
Minnesota
1 review
0 helpful votes
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Very helpful
February 4, 2025

A Place for Mom has been a great resource. It has provided information, set up appts. For tours and answered our questions.

Date of experience: January 25, 2025
Texas
1 review
0 helpful votes
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Calm in the Storm
February 4, 2025

My father had been at a rehabilitation facility working on walking, when unexpectedly he ended up in the ER and Hospital, where we almost lost him. Out of left field, the word hospice was spoken.I had absolutely NO IDEA what to do next and the clock was ticking. Discharge upon placement. I work, and have no relatives to help. I truly felt like the world was spinning out of control. I remembered a commercial A Place for Mom with Joan Lunden. I filled out online info and Stephanie called and walked me through the process and immediately gave me some options to look at and scheduled visits.

Date of experience: January 25, 2025
Michigan
1 review
0 helpful votes
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So thoughtful and timely with their help
February 4, 2025

Julie listened to our 'wish list' for appropriate housing and provided an initial list. When we toured that group of properties and didn't find the 'perfect match', she found additional options immediately. Bingo! There was the perfect match just a bit out of our initial geographic circle.
This is the second time I've used 'A place for Mom'. If I have a need for the third time - my first call will be to them.

Date of experience: January 25, 2025
South Carolina
1 review
0 helpful votes
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My mother
February 4, 2025

Everyone was so friendly all the staff.It was very clean and laid out nice

Date of experience: January 21, 2025
New York
1 review
0 helpful votes
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Great Service
February 4, 2025

This is a great company! We needed to move my 97 year old Dad to a senior living community. They were very helpful and made sure we had all the information about all the places available in our area. They helped schedule tours and made sure we go my dad moved in with no problems. Definitely recommend to help with the stress of finding the right place for your loved one

Date of experience: January 21, 2025
Arizona
1 review
0 helpful votes
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They made the impossible possible...
February 3, 2025

I was at my wit's end, spending countless hours on the phone trying to find low-income housing for my elderly mother. Every place seemed to have 1-2 year waiting lists, and I was getting the runaround. Then I saw an online ad for A Place for Mom and decided to give it a try, despite my doubts.
From the moment I called, I was impressed. The first gentleman I spoke with was incredibly helpful, and within minutes, I was assigned a dedicated advisor. Once they understood our requirements and budget, they not only provided a list of 5-6 places with immediate openings but also went above and beyond by booking appointments based on our schedule.
Just two days later, on our fourth site visit, we found a wonderful new home for my mother. It was a place that both she and our family felt comfortable and excited about. The entire process was smooth, efficient, and far exceeded my expectations.
I can't thank A Place for Mom enough for their exceptional service. They turned what seemed like an impossible task into a quick and painless experience. Their expertise and dedication made all the difference in finding the perfect home for my mother.

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Very Helpful
February 3, 2025

Jonathan out of New York was very efficient and helpful. I needed a place for my wife fast and he was able to assist as I was lost where to even start. Unfortunately, Florida is not the greatest place to have to do this. Yes it is expensive and Jonathan was able to direct me to several "affordable" by comparison locations. I do have to warn any future clients that the process to sign you can move very fast and you might not be given all of the information you should have to make a decision from the facility This has nothing to do with Jonathan or A Place for Mom but the facilities. I needed a place, they knew it and since they had availability, well...

Date of experience: January 16, 2025
Texas
1 review
0 helpful votes
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Saved me hours narrowing my search
February 3, 2025

I was starting from scratch and did not no where to start. My consultant was very knowledgeable and helped me make good decisions.

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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A place for Mom was so helpful
February 3, 2025

I had to locate a place to move my Mom very quickly. I reached out to A place for Mom (Donna Butin helped me with my search) and I gave them my price range and what location I was looking for. Within the 1st 5 minutes I was given 3 locations. 24 hours later I did a walk through at one of their recommended places and loved the 1st place. I moved my mom in within 1 week and she loves her new home. Thank you for making this process so easy.

Date of experience: January 24, 2025
Maryland
1 review
0 helpful votes
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Lucky to have received GOOD Help
February 3, 2025

Karen Marlett helped me beyond what I can measure. I told her she did a great job of holding my hand as I traversed this difficult task for my Brother. I had many family complications to contend with and her expertise kept me calm and focused. I will highly recommend your services today and in the future.

Date of experience: January 24, 2025
Ohio
1 review
0 helpful votes
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I utilized A Place for Mom ~ 6 years ago, when my mom's dementia escalated, and I had only myself to watch over her 24/7 while I worked full time. I do believe John was my counselor. He was very patient, professional and helpful at a time that was very trying for me.

Date of experience: November 26, 2018