business logo of A Place for Mom

A Place for MomReviews 2,028

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
How would you rate A Place for Mom?
grey star
grey star
grey star
grey star
grey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews
Texas
1 review
0 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Send Message
Share Review
Report Review

Outstanding Support from A Place for Mom!
February 13, 2025

I can't say enough good things about A Place for Mom—especially my Senior Living Advisor, Wendy. From the very first conversation, she was kind, patient, and incredibly knowledgeable. She took the time to understand my family's needs and guided us through the entire process with compassion and professionalism. Wendy provided me with excellent options, answered all of my questions, and made what could have been an overwhelming experience so much easier. Her dedication and support truly made a difference in finding the perfect place for my mother. I highly recommend A place for Mom to anyone navigating senior care decisions.

Date of experience: February 3, 2025
Florida
1 review
0 helpful votes
Follow Suzanne C.
Unfollow Suzanne C.
Send Message
Share Review
Report Review

So glad I called A Place for Mom
February 13, 2025

Christine was a huge help with finding facilities, scheduling the tours, and following up after every one to listen to feedback. When I found the right place, she even worked with them to see if they had any deals in pricing. It felt like she was truly invested in finding the perfect place. I don't think I could have made this much progress in the amount of time it took without her help. Thank you so much.

Date of experience: January 24, 2025
California
1 review
0 helpful votes
Follow Joyce F.
Unfollow Joyce F.
Send Message
Share Review
Report Review

Best help
February 13, 2025

I was completely at a loss on how to start caring for my 77 year mother after an Urostomy surgery. A place for mom put me as ease and help me get so much care for her at home after her surgery and also gave me material for the future

Date of experience: February 3, 2025
Washington
2 reviews
1 helpful vote
Follow Daniel K.
Unfollow Daniel K.
Send Message
Share Review
Report Review

Fantastic People
February 13, 2025

My family began looking for an assisted living facility a few weeks ago, we toured one that was recommended by a neighbor but saw a few issues we didn't like. I called A Place for Mom and immediately got a response. After speaking to a Representative I was given a list of highly rated facilities in our area and price range. I was also assigned a Representative to guide us through the process. We received honest opinions on the facilities and reviews for us to read. We selected three facilities to visit and by the following weekend we had selected the right facility for us.

Date of experience: February 3, 2025
Michigan
1 review
0 helpful votes
Follow Megan W.
Unfollow Megan W.
Send Message
Share Review
Report Review

Jessica made me feel listened to.
February 13, 2025

I really appreciate Jessica's help as I am only 28 and was looking for options for my mom who is 61. We found a great fit for her!

Date of experience: February 3, 2025
California
1 review
0 helpful votes
Follow Kelly L.
Unfollow Kelly L.
Send Message
Share Review
Report Review

Warm and personal
February 13, 2025

My experience with a place for Mom was very warm and personal. Looking for a place for a loved one and knowing that they will be taken care of is a very stressful situation. I feel that Holly took the extra mile to extend her help with anything needed to make my experience for my mother the best it could possibly be.

Date of experience: February 3, 2025
Minnesota
1 review
0 helpful votes
Follow Bradley L.
Unfollow Bradley L.
Send Message
Share Review
Report Review

Fast help. Limited coverage.
February 13, 2025

Within 5 minutes I had texts and calls from senior living complexes looking to assess my needs and their availability. Everyone I spoke with was very professional. Not all senior living chains subscribe to this matching service. I ended up using one of the referred services and so can recommend this service especially for those urgently looking for a placement.

Date of experience: January 2, 2025
Canada
1 review
0 helpful votes
Follow Frances J.
Unfollow Frances J.
Send Message
Share Review
Report Review

Not helpful at all
February 12, 2025

Really the only thing they do, other than pester you with emails and phone calls, is provide a list of some facilities in the general area requested. That information can be found online. I don't think their own reviews of the places can be trusted.

Date of experience: November 1, 2022
Alaska
1 review
0 helpful votes
Follow Beverley J.
Unfollow Beverley J.
Send Message
Share Review
Report Review

Yep
February 11, 2025

Pleasant and not pushy. Staff reached out to check on my search. Found a pleasant, clean place

Date of experience: February 1, 2025
Michigan
1 review
0 helpful votes
Follow Ed D.
Unfollow Ed D.
Send Message
Share Review
Report Review

A place for a friend
February 11, 2025

I found a Place for Mom to be very helpful and caring. We had an unusual circumstance with our friend and the results favorable. Our friend is settled and doing well.

Date of experience: February 1, 2025
Connecticut
1 review
0 helpful votes
Follow Eric F.
Unfollow Eric F.
Send Message
Share Review
Report Review

Extremely helpful and compassionate
February 11, 2025

Our consultant, David, was so patient and kind and assisted us with navigating our father's move to AL. I couldn't say enough good things about him and your service and would recommend A Place for Mom to anyone trying to navigate this very stressful time for all concerned in this challenging transition.

Date of experience: February 1, 2025
Washington
1 review
0 helpful votes
Follow Aldona P.
Unfollow Aldona P.
Send Message
Share Review
Report Review

Friendly & Caring
February 10, 2025

They really paid attention to my needs and gave me some great referrals.

Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
Follow JD R.
Unfollow JD R.
Send Message
Share Review
Report Review

Very Helpful and Understanding
February 10, 2025

Calling a Place for Mom was helpful to us as we navigated this new stage for our mom. Rose was patient, kind, attentive, responsive and understanding. She provided tremendous support and guidance.

Date of experience: January 31, 2025
Ohio
1 review
1 helpful vote
Follow Sharon M.
Unfollow Sharon M.
Send Message
Share Review
Report Review

The Village
February 10, 2025

A Place For Mom arranged a tour for me at the Village in Westerville. I have been here for several days and absolutely love it. Everyone here is very kind and friendly. I highly recommend a Place For Mom and am truly grateful for Andre's help.

Date of experience: January 31, 2025
Michigan
1 review
0 helpful votes
Follow Judith C.
Unfollow Judith C.
Send Message
Share Review
Report Review

Extremely pleased with our adviser. She listened to our concerns and offered options That she thought would be good fits. We felt like.
We had a Friend and caring guide through the process.

Date of experience: January 31, 2025
Maryland
1 review
0 helpful votes
Follow Diane B.
Unfollow Diane B.
Send Message
Share Review
Report Review

It has been saving for the right assisted living without going broke?

Date of experience: January 30, 2025
California
1 review
0 helpful votes
Follow Linda F.
Unfollow Linda F.
Send Message
Share Review
Report Review

Great sounding board for a hard decision
February 8, 2025

It was reassuring and extremely helpful to make appointments for tours through A Place for Mom… I was having a hard time connecting and speaking to people at different places before I called A Place for Mom.
I think I was taken more serious and was given access to the information I needed quickly because of their involvement.
So thank you for your help!

Date of experience: January 29, 2025
Michigan
1 review
0 helpful votes
Follow Bill B.
Unfollow Bill B.
Send Message
Share Review
Report Review

Wonderful Experience
February 8, 2025

My advisor, Jill Case, was very helpful. She provided a list of places that were in the area I was looking for, setup the appointments, which allowed for me to research before visiting. It so happened a place I was familiar with became available. I did the visit and decided to put Mom in the facility that was recommended. Were a week in and I can't say enough good things about the facility we chose.

Thank you, A place for Mom, and special thanks to Jill.

Date of experience: January 22, 2025
Texas
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Send Message
Share Review
Report Review

Outstanding and very sympathetic.
February 8, 2025

They assisted me in selecting the appropriate care for my family and referred me to the agency we needed

Date of experience: January 29, 2025
Ohio
1 review
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Send Message
Share Review
Report Review

Katie & Jessica
February 8, 2025

Katie and Jessica did an amazing job helping me find a nice place for both of my parents 1 in assisted living and the other in memory care.

Date of experience: January 20, 2025