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A Place for MomReviews 2,028

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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This is the help you're looking for.
February 16, 2025

Working with A Place For Mom was big for us. We navigated my father-in-law a few years ago on our own and it was a mess. It's amazing the difference of having an advocate when we were looking to place my father. Not only having somebody aggregate options for you that fit your needs and budget, but even once we had narrowed to our particular pick, Chris was able to help us negotiate the best rate and push through problems when there were some stumbles during move-in. Don't do this by yourself...working with A Place For Mom will save you so much headache.

Date of experience: February 6, 2025
Ohio
1 review
0 helpful votes
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Everyone has certain level of needs based on physical and mental health. All of the facilities recommended were acceptable and offered several levels of care.This saves time when you
Have a budget goal in mind. All locations were clean, well staffed and organized.

Date of experience: February 6, 2025
New Hampshire
1 review
0 helpful votes
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Knowledgeable and caring guidance
February 16, 2025

Finding the best place for a senior parent is challenging on multiple levels. The evidence illustrates that your parent is no longer able to be safe in their home, but they are wary of the prospect of leaving what they know. A Place for Mom provided the support, information, and framework for making the best decision possible. We were able to find an assisted living community where our Mom is not only safe, but feels welcomed. The balance between being independent and needing assistance is carefully monitored and maintained.
A Place for Mom worked with us to find the best options. Patience, understanding, and knowledge are the organizations' strengths.

Date of experience: February 6, 2025
Illinois
1 review
0 helpful votes
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H
February 15, 2025

Very good everything stayed was
Right on the number
Thank you

Date of experience: February 5, 2025
California
1 review
1 helpful vote
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I am 83 and have been on a fixed income for long enough that my income doesn't go very far in today's housing market. When my wife was our combined income got us by. When she died my income alone left me with few choices when my apartment was sold to people intent on tripling the rent. Two friends independently suggested that I contact A Place For Mom. They went right to work when I did supplying a list of suitable places. Many were over my budget but one in particular turned out to be everything I needed and a nice community to replace the many caring neighbors I had to leave behind

Date of experience: February 5, 2025
Florida
1 review
0 helpful votes
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I was provided contact information for many Memory Care facilities of high quality and in an appropriate location. They followed up with questions on how the facility and personnel met my expectations. Once a facility was selected, inquired whether they should follow up with those facilities I did not select or whether I preferred to contact them personally. A very professional and caring interaction with the "A Place for Mom" staff.

Date of experience: February 4, 2025
Idaho
1 review
0 helpful votes
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Helped to narrow down an exhausting list
February 14, 2025

Brooke and everyone at a place for mom were very eager to find the right place for my loved one. It was nice to get help narrowing down the facilities and helping us to know what to look for and what to ask.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Great organization
February 14, 2025

Steve Anaya was instrumental in arranging facilities for me to look at and helping me through the process, as well as following up with me to make sure everything was going well.
Big thank you!

Date of experience: February 4, 2025
Arizona
1 review
0 helpful votes
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Absolutely Recommend
February 14, 2025

Thank you to the team that helped me find the perfect place for my mom. Every person who incredibly helpful in our time of need. We are so excited to get mom set up in her new place, today!

Date of experience: February 4, 2025
New York
2 reviews
0 helpful votes
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Very dedicated and helpful staff
February 14, 2025

Have taken advantage of this service twice to place family member in assisted living. Everyone I dealt with on phone and in person was extremely helpful. I never could have done the necessary research to place them so quickly in appropriate and affordable places

Date of experience: February 4, 2025
Arkansas
1 review
0 helpful votes
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Satisfied daugter
February 14, 2025

They were very helpful in a timely manner. My mother was in need of an assisted living place quickly. They contacted me and talked with me regarding several of the assisted places in my area. They set up an appointment for a tour for us. In the meantime my mother was admitted to the hospital and was not able to make the tour. I still contacted the facility and was impressed. We did settle on the facility. During the process, even while my mother was in the hospital and then in rehab after discharge, A Place for Mom continued to stay in touch with me until we were settled in. I recommend A Place for Mom to help in finding the right place for your loved one.

Date of experience: February 4, 2025
Pennsylvania
1 review
0 helpful votes
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Big help
February 14, 2025

Michael was helpful in identifying appropriate resources for my mother

Date of experience: February 4, 2025
New York
1 review
0 helpful votes
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Knowledge and support
February 14, 2025

Very easy to work with. Great communication. Great follow up.

Date of experience: February 4, 2025
Massachusetts
1 review
0 helpful votes
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An Extremely Helpful Service
February 14, 2025

A Place for Mom provided me with lists of potential places I might be interested in. When I exhausted that list all I had to do was say sent me more, which they promptly did.

Date of experience: February 4, 2025
Oregon
1 review
0 helpful votes
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HOME
February 14, 2025

I worked with a [place for mom and found a great place its called Solista of Milwauke

Date of experience: February 4, 2025
Washington
1 review
0 helpful votes
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Great resource
February 14, 2025

They took all the frustration out looking for mom a great assisted living facility. She moves in soon and she's happy 😊

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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Not at all what I expected or needed.
February 14, 2025

A Place for Mom advertises to provide all the information you need in one email, saving you time and phone calls. In reality, what I got was an email that was very little help, and then you gave my phone number to various places and my phone started ringing off the hook. That is exactly what I was trying to avoid. I am very disappointed and feel like neither the advertisement, text conversation, and one phone conversation I had with your staff was very misleading as I was never told you would give my information out. We were just starting to explore our options and I did not have time for all of the phone calls. Very disappointed.

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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Amazing
February 14, 2025

I contacted them with little hope of finding a satisfactory facility within my budget. But they came through for me with flying colors! I moved in three days ago and am very happy. I can't thank APFM enough!

Date of experience: February 4, 2025
Virginia
1 review
0 helpful votes
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Follow-up
February 14, 2025

Cordial follow-up to confirm that initial placement is working well.

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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Excellent help
February 14, 2025

Desirea found us a place that we really like with more than we even expected. I am so happy we were able to have such a wonderful person to help.

Date of experience: February 4, 2025