business logo of A Place for Mom

A Place for MomReviews 2,027

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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Enormously helpful
February 25, 2025

I clicked on their site because I had no idea how to approach assisted living for my mom. They responded immediately with valuable information. I couldn't have done it without them.

Date of experience: February 5, 2025
Ohio
1 review
0 helpful votes
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Support when needed,
February 22, 2025

I agree to the use of our testimonial and review

Sorry no photos

Date of experience: February 12, 2025
Colorado
1 review
0 helpful votes
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Found a Place in Record Time
February 21, 2025

Kimberly and the team behind A Place for Mom held my hand throughout the whole process. I had less than 5 days to find a good independent living option for my father, who was unexpectedly hospitalized and not able to return home. It was so helpful to have the guidance and a clear path to connect with the right people at each community. I'm grateful they set up interviews for me, and provided checklists, especially since this is my first time managing this type of process for a family member. I would absolutely recommend this service to anyone I know.

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
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Very responsive and helpful
February 21, 2025

I was pleasantly surprised by all the useful information I received and the great help and resources provided to me when I sought help from a place for mom. My representative was very knowledgeable and attentive.

Date of experience: January 31, 2025
North Carolina
1 review
0 helpful votes
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It felt good to have A Place for Mom there for us.
February 21, 2025

The team reached out with valuable information and offers of help without being too pushy. Information and guidance were available when we needed them.

Date of experience: February 11, 2025
Illinois
1 review
0 helpful votes
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Helps you get started!
February 20, 2025

I was able to schedule and contact homes located near me. There is an online scheduling tool and suggest to call the home to confirm if booked online.
Homes sometimes require private pay before they may take Medicaid.

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Excellent & Immediate Customer Service
February 20, 2025

A Place For Mom's reps are amazingly helpful, kind and expedient. Their research is accurate and quick. I am so grateful for all their help and we'll continue to recommend A Place for Mom to my family and friends as a excellent resource to help place loved ones in a well established assisted living.

Date of experience: February 10, 2025
New Jersey
2 reviews
0 helpful votes
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I would recommend.Great support!
February 20, 2025

Faith helped see me thru an otherwise very stressful time in our lives. Her follow-up and support were invaluable. She put me in touch with several nursing homes and with those I was able to find a great one that specializes in memory care for my husband who has Parkinsons Dementia. I would highly recommend Faith and A Place for Mom!

Date of experience: February 10, 2025
California
1 review
0 helpful votes
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Great resource
February 20, 2025

Saved me a lot of time and energy looking for places and setting up appointments. Great communication throughout.

Date of experience: January 23, 2025
Georgia
1 review
0 helpful votes
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Really Helpful
February 19, 2025

A Place for Mom helped me navigate the world of assisted living facilities. From their website to the phone calls helping me schedule visits to the facilities, I was really impressed and appreciative for their assistance.

Date of experience: February 9, 2025
Canada
3 reviews
0 helpful votes
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Very grateful for your help.
February 18, 2025

Our search for an assisted living facility for our seniors was made more difficult because we lived in a different state than the seniors. A Place for Mom really helped us. At first we didn't know what state we needed to look at for a facility, so A place for Mom helped us narrow down our search in 2 states. Then, once we decided on a state, they helped us arrange tours and obtain information we needed to make a decision. I would highly recommend A Place for Mom to everyone who is looking for an assisted living facility.

Date of experience: February 8, 2025
Illinois
2 reviews
0 helpful votes
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A Place for Mom- Great Network for Senior Living
February 18, 2025

A Place for Mom gave me so many options for Assisted Living, it was almost overwhelming. But their responding to my request was immediate and frequent.

Date of experience: January 24, 2025
Ohio
1 review
0 helpful votes
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Here for you!
February 17, 2025

Having no clue how to secure a facility for a family member. The representative I worked with was honest, professional and caring. She was there for me all the way.

Date of experience: February 7, 2025
Nebraska
1 review
0 helpful votes
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Great advisor!
February 17, 2025

I was new to looking for senior living and my advisor was great. She got right to work and offered me just what we were looking for, as well as several others. My Mom toured and was sold on the first one. It was perfect and the price was affordable. Lots of ammenities. She signed a lease the next day. I will refer my friends to your service in the future. This really could not have worked out better

Date of experience: February 7, 2025
Kentucky
1 review
0 helpful votes
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A good info source
February 17, 2025

Wanted to research options for my dad as his dimensia was getting more hard on him. Used in search for mom as a tool to investigate options in our area. Then visited them to narrow down options. Eventually made a choice. Will see how it goes. Very hard. What did not help was all the calls and emails and texts pushing me to make a decision. Had enough stresses to figure out what to do. Did not need them adding to it.

Date of experience: February 7, 2025
California
1 review
0 helpful votes
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Sonia Flores is an angel
February 16, 2025

I really wanna thank Sonia. When I was experiencing one of the worst times in our family, she helped me to help find a short term assisted living for my mom while she recovered from her surgery. Without Sonia and her calm and caring soul, I would've crumbled under the pressure of the immediate need to relocate my mom. Sonia is a true angel and words alone cannot describe my gratitude to her.

Date of experience: January 15, 2025
Missouri
1 review
0 helpful votes
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Awesome Resource
February 16, 2025

Mary has been helpful, patient, kind & professional in my search for a home in KC. She listened to what I was looking for and what I could afford. Mary's guidance was just what I needed. Her support and concern was much appreciated!

Date of experience: February 6, 2025
Rhode Island
1 review
0 helpful votes
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Feeling grateful.
February 16, 2025

We recently found the perfect fit for my mother at the Giving Tree in Dracut. The staff was wonderful, the place is beautiful and my mother is looking forward to moving in. We never would have found this place if it wasn't for " A Place for Mom". I also appreciate the wealth of information that was provided. Thank you.

Date of experience: February 7, 2025
Georgia
1 review
0 helpful votes
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Wasn't that satisfied!
February 16, 2025

While searching for an assisted living facility for my cousin,I initially worked with A Place for Mom and was assisted by Tiffanie. Unfortunately, despite multiple attempts, she was unable to find a suitable facility for my loved one.

It wasn't until I began working with a representative from another agency, Agape Senior Solutions that I saw real progress. Thanks to Agape Senior Solutions and her established relationships and efficient approach, she was able to connect me with a stable home for my loved one after just two attempts.

As a result, my loved one was successfully accepted, has moved in, and is now thriving in the assisted living section of the facility.

The only thing A Place for Mom provided was a long list of facilities, leaving me with the burden of searching, calling, and setting up tours on my own.

In contrast, Agape Senior Solutions acted as a true liaison, ultimately helping me achieve my goal.

I was shocked and disappointed when it was brought to my attention that A Place for Mom contacted the facility where my loved one is now staying and claimed credit for referring me to them, However, that is far from the truth. Please be aware as A Place for
Mom doesn't seem to have any leverage to truly assist. You will do all the work and they just flood you with marketing and a bunch of ineffective leads.

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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This is the help you're looking for.
February 16, 2025

Working with A Place For Mom was big for us. We navigated my father-in-law a few years ago on our own and it was a mess. It's amazing the difference of having an advocate when we were looking to place my father. Not only having somebody aggregate options for you that fit your needs and budget, but even once we had narrowed to our particular pick, Chris was able to help us negotiate the best rate and push through problems when there were some stumbles during move-in. Don't do this by yourself...working with A Place For Mom will save you so much headache.

Date of experience: February 6, 2025