• A Pea in the Pod

2018 CUSTOMER CHOICE AWARD

A Pea in the Pod

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Overview

A Pea in the Pod has a rating of 3.2 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. A Pea in the Pod ranks 4th among Maternity Clothes sites.

  • Service
    14
  • Value
    14
  • Shipping
    14
  • Returns
    13
  • Quality
    13
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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What reviewers want you to know

Positive highlights

Critical highlights

  • This is the worst experience I've ever had with a clothing company for customer service.
How would you rate A Pea in the Pod?
Top Positive Review

“they have everything you need”

Susan B.
3/29/16

I've gone to the apeainthepod site for all types of different things. Whether it was something simple like a pant extender or maternity jeans they have everything you need. It is beautiful quality designer things. It's overwhelming shopping as a first time Mom, not knowing what the heck you need. This online store is wonderful. Check it out if you are going to a baby shower if you wanna get your friends something classy while everyone else gets them diaper rash cream. It would be a real treat to the Momma!

Top Critical Review

“Terrible customer service”

Maggie T.
6/29/23

This is the worst experience I've ever had with a clothing company for customer service. I ordered 2 dresses and 5 pairs of underwear. I received one dress I ordered, 3 pairs of underwear and one dress I did not order. I asked customer service to please send me the remainder of my order. They asked me to ship back the dress they sent by mistake and told me the dress I ordered was no longer available. They refused to even acknowledge the missing underwear in my order, asking for proof? My issue was never resolved and I'm literally just wearing the one dress I ordered from this crap company. The $65 dress I ordered I'll never receive bc no one will answer the phone or respond ro my emails.

Reviews (60)

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Reviews that mention popular keywords

customer service (13)
Thumbnail of user isabelg155
1 review
0 helpful votes
August 6th, 2022
Verified purchase

As much as I enjoy the clothing, I've experienced cancelled orders with no notification, items take a very long to ship, and everything is a little overpriced. My biggest complaint is the shipping cost and return policies. It's always surprising when a company still charges for a return shipping label given the e-commerce world we're living in. They're making enough money that they can offer free shipping and returns. They nickel and dime you as a customer. More than likely will not continue as a customer with them.

Products used:
Shirts, jumpsuits, pants.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorrainen15
1 review
0 helpful votes
September 15th, 2018

Clothes were fine. EXCEPT FOR ONE OF THE ITEMS WAS DEFECTIVE. I emailed pea in a pod MANY TIMES, and they did not even have the courtesy to awnser. Clothes are fine but be careful because they do not have good costumer service

Thumbnail of user kristinew4
2 reviews
0 helpful votes
February 18th, 2015

I've purchased a few gifts from a pea in the pod and have been happy with them, but the last present I got I was disappointed to find much cheaper at my local maternity store. By then it was too late to return it.

Tip for consumers:
Shop around!

Service
Value
Shipping
Returns
Quality
21 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Free Shipping Every Day. A Pea in the Pod - your source for luxurious maternity clothes, trendy maternity clothing, fashionable pregnancy apparel and accessories from the most exclusive designers! A Pea in the Pod Maternity

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