AnyVan has a rating of 2.28 stars from 708 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnyVan most frequently mention customer service, next day, and time slot problems. AnyVan ranks 237th among Moving Service sites.
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Absolutely incredible service. We were in dire need of a move down to an spontaneous eviction and stumbled across this company whilst browsing for removals, and it paid off massively. The lads they provided did an exceptional job at moving our stuff quickly and effectively, and considering we were on a a top floor flat with no lift, they got on with it and worked incredibly hard. Would highly recommend! 10/10
Awful awful awful! Everything that they could have done wrong they did. I did the quote over the phone and the girl I spoke to put down everything incorrectly. Customer service were raising their voice every time I called them to explain the situation. And another 2 times they said someone else will call me on the same day and no-one did. We had already heard bad reviews about them but didn't believe them until we did it ourselves...
Absolutely incredible service. We were in dire need of a move down to an spontaneous eviction and stumbled across this company whilst browsing for removals, and it paid off massively. The lads they provided did an exceptional job at moving our stuff quickly and effectively, and considering we were on a a top floor flat with no lift, they got on with it and worked incredibly hard. Would highly recommend! 10/10
Great service lads were fantastic very polite nothing was a problem for them will use them again thanks allan
Used AnyVan for the first time and everything about it exceeded expectations. If I could give 6 stars, I would. The Price, the communication level and style, the people - everything just perfect.
Great company very quick polite and efficient the two drivers were a credit to the company
Nothing was too much trouble for them
I was very happy having Anyvan team taking care of my move. The team was on time and surprisingly fast moving and loading all my stuff with care.
I was between moving homes on different dates and also they stored my stuff for few days what was really helpful and hassle free.
I do highly recommend AnyVan and will hire their services again in the future.
The guys were punctual and communication was great. The move was not easy but they went the extra mile for me and were really efficient. Would definitely recommend.
I needed to move a large three seater corner sofa, dining table, a computer table, heavy television table, 2 side bed cabinets, a five drawer chest of drawers and a mattress at short notice 3 days and found this website much more reasonable in price compared to professional removals. The app works well regular updates the remover actually arrived an hour earlier than planned but that suited me. If you book one driver you need an able-bodied person there to move heavy objects as it wouldn't otherwise be practical. I decided to take the double bed disassembled myself in my Estate car as playing around on their website with various items showed this would've added another £50 to the bill. Overall very impressed prompt and efficient
They say moving house is one of the most stressful times of your life, so I was glad to have this for moving day. The tracking function was particularly useful to allow us to rest/be ready at each side
I have used Anyvan twice now, they are reasonably priced, efficient, keep you updated on your move right up until the day of the move and their drivers are friendly and helpful. I would definitely use them again
The guys worked hard, sweated but carried on until the job was done. 100% professional. Will gladly recommend.
Tip for consumers:
Nothing
Products used:
Chair removal and relocation
I booked AnyVan at quite short notice, to move me to my new home. The communication was excellent, the van arrived on time, the driver and assistant were great. Polite, fast and efficient. I highly recommend.
This is the only company I use, this is my second time using Anyvan for my sofas and they have been amazing both times. The website is easy to use. The drivers are professional and they took good care of my items. Highly recommended
Bought a second hand sofa and two armchairs and needed them bringing from Gravesend to Horsham. Anyvan were extremely efficient and quick. Initial Communication by phone and confirmation by email was straightforward. The crew collected on time, texting just before arrival and the same for the delivery with the added convenience of being able to track the whole journey. Overall a great easy experience. Would not hesitate to recommend
Good customer service. Fair price. On time. Large enough Luton Van for my move. The movers workee very fast. Would use them again if/when I move again. Thanks anyvan.
Tip for consumers:
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Products used:
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Very friendly. Very professional and very helpful and polite. It's not often you get friendly and helpful people. Definitely use them again.
The Guys moved my folks place and set everything in their new flat within 2hrs, very pleasant and respectful and done what most people would call a great no hassle job. Thanks David
Products used:
House move
The Anyvan drivers arrived when they said they would and followed instructions regarding access to the house.
They moved the furniture very quickly and with great care. They were very polite, respectful and helpful. I will definately recommend them to family and friends.
Efficient service. Reasonably priced. Pleasant staff. Online system allows you to change details such as date, items for removal etc, and then automatically updates cost.
Great service and very helpful drivers. Tracking from door to door. Highly recommend, will use again.
We have made use of anyvan twice in a short span of time and they have been amazing. They price the best and they keep you up to date about pick ups and delivery. They were tidy and quick.
Products used:
Collection and drop off of items bought on Market place.
The two guys arrive in good time, were organised, well presented, proffesional and polite, good service
Products used:
Delivery
Thomas and colleague did an absolutely fantastic job! We're elderly and needed a l. Arge, heavy 3 piece suite moving to our garage for collection at a later date. They were friendly, fast and polite! Would highly recommend this company. Thank you!
Tip for consumers:
Easy to book. Everything occurred in the timescale given. Trustworthy site.
Products used:
Removal service
Used them twice now perfect both times. I phoned them up gave them the date and time. Both pick ups were on time. Delivered at the time they gave
Extremely impressed with AnyVan's service from start to finish. I'd definitely use them again & happily recommend them.
From booking to changing plans to receiving everything. All went excellent would totally recommend them
AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.
Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.
AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.
Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.