ANTOnline

Overall a positive experience. They got me my ps5 in a timely manner. That's said, they put the console box, controller box and games in a larger box with no extra padding. This caused the console box to bounce around in transit curshing the controller box and dinging up the ps5 box inside. Luckily, everything inside the boxes (console, controller and games) seems to be functioning and intact despite the packaging being mangled.

Got my order but the box looked a bit beat up like it was being tossed around. Everything was working so that's good. Other than that only issue I had was receiving my ps5 after launch date.

It was poorly packaged. But it was operable and no damage.

I could not checkout using paypal. My paypal account connected successfully but i saw no option to checkout. Very frustrating

I was fortunate to receive all the products i ordered, but there was practically no padding. The box had alot of open space, so the system and games were free to fly around. The box itself was sealed with literally 1 singular piece of tape, and the flaps were very loosely, if at all, connected to said tape. Its frankly a miracle that no one along the way looked in and saw a ps5 free for the taking. On the positive side, as previously mentioned, all ordered products were there, and the delivery was very timely.

I was more then pleased to find ANTonline. They had exactly what I wanted when everyone else was sold out. I was a bit saddened to have to wait till the day of release to get my package mailed out. That's when the troubles started. I feel they need to choose another carrier for their packages. To no fault of their own. My package was lost taking a extra day to get to me. When it did the package itself looked like it had been used as a step ladder and thrown around. That was almost a thousand dollars of electronics poorly treated. Also my package was to have required a signature. I signed for nothing and they gave it over to me. ANTONLINE love your guys updates and products, but you need a better delivery company

Maybe more Sony's fault than anything, but I wasn't sure I was going to receive my console until the week of launch. Just $800 out there hoping I'd receive my order somewhere AROUND launch date.

This was a pretty good experience ordering from them Good communication. Only qualm I have is that o bought a PS5 bundle with 2 games and another controller. They put all 9f that into a big box with no packing material so my ps5 box had a pretty good dent in it and one of the games got jarred loose in the case and got scratched. So kinda disappointing but at least I got my PS5!

The check out process was extremely easy with PayPal and the delivery arrived 3 days before the quoted day.

My only concern was there was no packing material for safety/protection when the package arrived the tape and box were so wore out I could easily just rip it off and one of my games wasn't secure in it's case and just sliding around. I haven't opened the others yet.

Received product a day late due to a UPS issue. UPS says it was a sender issue. The package itself only had a single piece of brown paper with loose objects inside such as games and console/controller. Controller box was crushed and the disc holder in one of the game boxes snapped.

I received it several days after ps5 release, which is OK. But the packaging was bad. The ps5,2 games, and extra controller had no cushioning inside shipping box, to they banged around a bit, and controller box was crushed.

I expected to get what I ordered on launch day, but instead I waited nearly a week. And I felt the weight of that wait. It was quite unpleasant to see others who did get it and have all their enjoyment so much more before I could. I had plans, things that I envisioned dashed away. And those days watching the ups progress bar making no progress. There are truly no more heroes in this world. Other than that arrived in good condition.

After the puchace, now Im not able to use my credit card with paypal in order to buy more stuffs with you. That sucks.

Box came in horrible condition. Shipping and series X box. No extra padding for safety.
Won't be able to open box until Christmas to even find out if the xbox works.
Definitely not a scam for those wondering, but horrible shipping experience.

Loving this new setup! The 3070 made this bundle worth every dollar! Super excited to stream as well!

I think you should upgrade the bundles to either include new games or fair pricing for old games. The games released with this bundle are not $69.99 at any other store. Most places have Spider-Man and Demon Souls for $49.99 or even $39.99. I don't feel that I payed a fair price in the least. I love the bundles and they are so helpful to secure a console for me and my nephews, but the price for old games is not fair in the least.

I am happy it came given the circumstances, but there were two glaring issues. One was that it did arrive a week after release. Now I know there are was never a promise of day and date delivery for launch, but more communication ahead of shipping would be nice. Also, there was no packing material in my box and of course it was not a tight fit with it being a bundle. Fortunately nothing was damaged, but that was more luck than actual prevention.

I am happy with the service that I received overall only because I was able to secure another one to play on day one. Receiving the console days after the launch defeats the purpose of a pre-order but I understood the way it worked. However seeing that others got the console. A day after who preordered that week was just unacceptable. If anyone should have gotten their preorder early I should have been the people from the first wave of preorders not the 3rd. Thank you overall but be consistent.

I got frequent emails from the company on the status of my order and the whole process was executed very well. However, I got confused about some of the emails and decided to try and get clarity on them. This is when Susan Miller replied to my email with this response, "We can turn it around and cancel if you are not happy?". I can't fathom why you would engage with a customer like this, I can tell you that I'm probably not going to be a repeat customer now though. I was actually telling my friends how great this site was before that too.

I got the PS5 on time! So thank you for making sure it was timely. However, the box was nearly open, not a single piece of bubble wrap or anything. I would have paid the extra 56 cents to put bubble wrap in the box or something to make sure it was more secure.

This was my first time ordering the high demand console from antonline and I was lucky to secure the bag. Unfortunately, it was not packed as great as I thought it would be. No air bubbles to protect the console so it has some dents on the edges of the box. I just hope the console is not cracked. The package box came bent and opened. I have photos to show it. Otherwise, you receive everything you paid for. Just wish they can improve on packaging quality though for the price/shipping.

Said online that I had nine months left on the units warranty. Just got the unit last week, It wanted to sell me more warranty. Already screwed me out of three months warranty. Not trying to be my girlfriend ar you? What gives?

Order was received in a timely manner. Only concern I had was the came with it was already free on Game Pass. So the price of the bundle didn't make any sense.