Ankaka

I am very disappointed. I ordered the goods as a Christmas present, anod now, half a year later I have no gift or back money!

I ordered some gadgets from this mob and the goods never arrived. Although they know that this is the case they are refusing to refund the money. Seems very very dodgy to me.

Waste of money. They sent used goods with dirt spots and scratches. I sent photos but they claimed it was a transport issue.
Don't buy from this company!

The tracking number didn't work, and when I emailed to ask for a tracking number that did work their response was that I should just wait for it to arrive.
When the devices arrived, they were defect. I emailed again explaining how the devices were not working, and their response was that I was using them incorrectly and that I should watch some videos on youtube. I further explained that I was not using them incorrectly and that I am very familiar with the type of product I had ordered. They proceeded to ask or me for the password to my computer and the devices so they could fix it from China. I'm obviously not that stupid!
Total scam company trying to take advantage of people!
Ankaka are unwilling to refund my expenses unless I give them my password.
DO NOT BUY ANYTHING AT ANKAKA!

PS: The manual is horribly translated from Chinese to English and doesn't make sense.

I ordered a cell phone, it came quickly but did not work. After having them tell me to go purchase diagnostic equipment so that I could repair it, I returned the phone. They have not refunded my money. (3 months and several reminders have been met with polite "we will refund your money soon" answers but still no refund.). The returns process is very expensive because you have to pay for return postage back to hong kong. BEWARE when dealing with them.

Ankaka took my Paypal payment and I waited for delivery of my goods. After a month of waiting and nothing arriving I contacted Paypal. They contacted Ankaka who refunded my money with no explanation whatsoever! In other words: Ankaka had my money - FREE - for over a month! AND THEY WASTED MY TIME!

Why did Ankaka take my payment if they weren't going to deliver me my goods? They must have known in advance whether they could deliver them or not!

Anyone who knows anything about business can see the financial benefits to Ankaka of taking customers' payments without delivering them their goods - and if it happens with many customers then the benefits keep piling up for Ankaka! I leave it to others to decide the rights and wrongs of this behaviour!

Ordered a spy watch with camera and Audio.
Can not get delivery, 6 e-mails no response, Tracking Service No Shipment 8-10 times, bad reports here on line, I have American Express canceled and refunded payment.

Never shipped product. Strung me along for months with false promises, blaming Chinese customs, Chinese postal service, and US postal service. Tracking number indicated that product was never picked up at origin. Eventually, I asked for refund, and they permanently quit responding.

I have bought a watch from Ankaka.com. The item arrived late, it was faulty and used (plenty of scratches and marks). These despite that it is advertise as new. Now they refuse to provide a refund even though the they agreed to take the item back. Also they blatantly refused to pay for postage back. This company is a fraud. It is a waste of money and time. Do not buy from them. You are better off spending your money somewhere elsewhere.

UN CONSIGLIO NON ACQUISTATE SU ANKAKA
Venditore non affidabile, scarsa comunicazione oserei dire assente, regole scritte in calce sul sito non rispettate, a distanza di 7 giorni dall'acquisto il pacco non era neanche pronto per la spedizione, anzi mi hanno risposto che avevano bisogno di altri 8 giornì, diffidate.
PESSIMA ESPERIENZA, UN CONSIGLIO EVITATELO.

They are simply a fraud I ordered couple of lasers twice and the products never came and after a while got a refund for a one but nothing for the other order so far and it has been over 4 months now.

I bought Lenovo K900. I received one with a broken loudspeaker! Ankaka.com has not written answer on my message. I don't recomend!

I ordered a phone, it didn't work so I returned it. They received and confirmed it did not work. Then promised me a refund. They never sent it. Now, 6 months later they don't even respond to my emails. $60 down the drain. Please avoid these people. They are dishonest.

Total waste of time and money. They sent me used faulty goods with missing instructions and accessories. After 2 months of emailing I am no further to getting any repsolve.

Now they want me to pay for postage and will charge 20% restocking fee. I dont trust them enough to risk the postage back and dont think I will ever get my money back.

STAY WELLL AWAY.

Guys, this company is not bad if you are lucky to not to get problems with a stuff you bought. But if your stuff is faulty, so you actually realise that you are left alone. They are not going to help you in any way. Me and my friend we had a bad experience with this company. I bought lenovo phone. They send me the phone without any written warranty. When I asked them about it, they explaine, that warranty is the order number... ok. But after the 45days something happend with a pbone. I could not charge it. I write a letter to ankaka.com and they answer to me:
"Dear customer,
Sorry to hear this, have you ever download any softwares before it cannot work?
Since the phone has used for more than 2 months, we cannot confirm this case from our side according your info.
We hope you can check it from your side or at local repair service to check.
Best regards.
Helen
Ankaka.com".
I write them back that I used just the google play store and nothing else, but I didn't got an answer.
So, I repaired my phone by myself... never ever again from ankaka.com.

This campany sucks. I order devices from them by they send to wrong address. They use China post which ship my product to the wrong country. I will never buy anything from them again.

Ordered item and after 8 weeks checked to find out where it was... it was delivered to an incorrect address... they are not willing to assist in my getting the item "It was delivered - purchase again" is all that they will say.

Ordered an item delivery after two months. And the device doesnt work there people suck

This site erroneously charged my penpal account without any authorization from me for $274.30 for an android phone which I did not order... bogus, bogus, bogus... I reported it immediately and reported it to my bank as well. I will NEVER EVER use pen pal again either now.

Ordered my barcelona phone 3 months ago, it still hasn't arrived. Ankaka informed me my only options were to wait until they figured out what happened to the package, or buy another one from them. Seller responsibility doesn't seem to exist and the customer service is complete useless.

I bought a laser light for $60 about a month ago. It still isn't at my door and tracking info sent to me says it's still en route from China.

After contacting Ankaka they told me to check with USPS. Waited on USPS customer service for close to 2 hours and gave up. Screw these guys.

Bought a laser pointer which arrived after two weeks and did not work. Tried to return for refund, but company did not refund money in spite of multiple efforts including PayPal inquirey. I advise not buying anything from this company due to their poor customer service (and product).

You don't want to order from these people! I bought the Android Eclipse Duel sim phone. Everything seems fine until you have a problem. My phone died after 5 weeks. They had me take it to a cell phone repair place, who could not work on it because none of the parts are available here in the US. The phone is a knock off of a Samsung phone, (think about how the Chinese copy music). The next option is to ship it back to China. When I bought the phone I paid $18 for express shipping and it came DHL, To ship it back I went to Fed Express and they wanted $105, DHL wanted $95, the US Post Office priority mail was $32 which is how I shipped it. It took three tries for the Chinese Post Office to find anyone there, I believe it is only a closet they use to get mail. Six weeks later they have mailed the phone back and did not reimburse my shipping. I am now $172 into a very marginal phone that has a useless warranty. UPDATE June 28th Still struggling with the phone, when back from repair it was dead out of the box, they will not pay for shipping back for re-repair. Took it back to local repair shop, can't be repaired here. Ankaka will not pay for it to go back re-repair, made me buy a $12 flashing cable and sent a flashing program for Windows XP, still does not work. It's all about stall and postpone until the worthless warranty has expired.